Big Star Hyundai - Service Center

Great customer service! ! The recall of my car was done very fast. Thank you Bill ! The recall of my car was done very fast. Thank you Bill More

Great service! The staff was super friendly and attentive. I needed to be at work at a certain time and they accommodated to my schedule and made sure I got to work The staff was super friendly and attentive. I needed to be at work at a certain time and they accommodated to my schedule and made sure I got to work on time the both times I stopped by. Another reason why Hyundai is the best ! More

I went in to have my horn looked at. They fixed the problem and got me on my way in the time they said. They fixed the problem and got me on my way in the time they said. More

Phenomenal Service, but after some research, the cost of the services were so high that I cannot trust this dealership and will never return for anything other than recalls. I was really disappointed when I the services were so high that I cannot trust this dealership and will never return for anything other than recalls. I was really disappointed when I looked on the internet and inquired with other shops/mechanics about how much some of these services should cost. Big Star Hyundai was always at the top of the range or even well above the ranges I was given in a few cases. Every interaction I had with a person was really great. Juan was incredibly helpful and nice, as was everyone else I talked with. I am honestly really disappointed because I could imagine using Big Star Hyundai for all my future services/car purchases, but I, unfortunately, feel like I cannot trust the dealership's pricing. I'll give one specific example. One of the items on my list of suggested services/repairs was to replace the interior cabin air filter and the cost proposed was $75. During my inspection two years ago, the shop I was at threw that in for free, but maximum I've never paid more than about $40. It only takes a minute or two to replace. More

DeeDee Varner is always so kind, helpful and available to help. The service department offers in credible customer service. Billy Williams was very caring and helpful. help. The service department offers in credible customer service. Billy Williams was very caring and helpful. More

We have had our Hyundais serviced at this location for more than 12 years and always have excellent service. more than 12 years and always have excellent service. More

Nice friendly clean knowledgeable caring great customer service. Always helpful wish they would detail car more by vacuuming inside. service. Always helpful wish they would detail car more by vacuuming inside. More

A lot better then the one in Baytown everyone was very nice everyone from the first person until I talked to billy nice everyone from the first person until I talked to billy More

Francisco was a kind, patient, very helpful advisor, definitely will come back just because of him, also great team in the back room! Got me in and out in less than 1hr. definitely will come back just because of him, also great team in the back room! Got me in and out in less than 1hr. More

Muchas gracias por el servicio q me otorgaron excelente de antemano gracias espero que en un futuro regresar por su excelente trabajo de antemano gracias espero que en un futuro regresar por su excelente trabajo More