Big Star Hyundai - Service Center

Always in a rush with these last three oil changes. They don’t do the complimentary car clean. Didn’t send a video this last time. They don’t do the complimentary car clean. Didn’t send a video this last time. More

My question about my car were answered and demonstrated, appointment time was prompt. Everyone was polite and had a good attitude. appointment time was prompt. Everyone was polite and had a good attitude. More

Friendly, polite and knowledgeable. Listens to my worries and/or concerns. Explain what service I require and why. Listens to my worries and/or concerns. Explain what service I require and why. More

Very fast, great customer service. Very informative. Helpful. Good communication. Good feedback. Very nice people. Very informative. Helpful. Good communication. Good feedback. Very nice people. More

Would not honor a factory warranty work after replacing the driver side seat cover twice already. The car is 2020 and only has 35000 miles. Very disappointed the driver side seat cover twice already. The car is 2020 and only has 35000 miles. Very disappointed More

Every time I go in they treat me really well and if I need a ride back to Galveston they give me an Uber or rideshare and come back and pick me up when my vehicle is ready. Supreme service need a ride back to Galveston they give me an Uber or rideshare and come back and pick me up when my vehicle is ready. Supreme service More

I recently had my car serviced at Big Star Hyundai and I couldn’t be more impressed. From the moment I arrived, I was greeted with professionalism and a warm welcome. The service team was knowledgeable and couldn’t be more impressed. From the moment I arrived, I was greeted with professionalism and a warm welcome. The service team was knowledgeable and took the time to explain everything in detail, making sure I understood what my vehicle needed. The work was done quickly and efficiently, and they kept me informed throughout the entire process. I really appreciated the transparent communication and the care they took with my car. Plus, the waiting area was clean and comfortable, making the experience even better. My car is running smoothly now, and I’m extremely satisfied with the service I received. I highly recommend it to anyone looking for a reliable and trustworthy place to service their vehicle. I’ll definitely be returning for all my future car needs. More

The service intake was excellent! I had a minimal wait time and everything was explained in detail about the service I had a minimal wait time and everything was explained in detail about the service More

I feel the past couple times I've been in there the people in the service dept are just super rude. I stood there for more then 2 to 3 min waiting for someone to even acknowledge me while one worker wa people in the service dept are just super rude. I stood there for more then 2 to 3 min waiting for someone to even acknowledge me while one worker was helping another they just let me stand there without saying anything all I needed was my key since I paid online I thought that was to make it faster. I seriously will never by from here again and will only go there if something is covered under warranty which also doesn't matter since I am charged $200 for you to tell me something is covered. More

I went for my first service on a new vehicle. They were shorthanded. Did a great job. They were shorthanded. Did a great job. More