Big Star Hyundai - Service Center

Lack of updates. Was rude when I asked for an update. Couldnt diagnose the issue and we are Still having the AC issues. Was rude when I asked for an update. Couldnt diagnose the issue and we are Still having the AC issues. More

Kaleb provides outstanding customer service. He is patient and helpful and focused on helping me have all the information to keep my car in it's best shape. Kaleb is the reason we continue servi He is patient and helpful and focused on helping me have all the information to keep my car in it's best shape. Kaleb is the reason we continue servicing st the dealership. More

Quick in quick out 5 stars great waiting area Car was cleaner than before Ty cleaner than before Ty More

Excelente atención y amabilidad personal sumamente capacitada instalaciones acogedoras con lo necesario para una espera. Un gran equipo de trabajo capacitada instalaciones acogedoras con lo necesario para una espera. Un gran equipo de trabajo More

Great customer service. Fast, clean, orderly, and I had no issue booking the service over the phone. Fast, clean, orderly, and I had no issue booking the service over the phone. More

I am so happy with rhe service i received and look forward to coming back. forward to coming back. More

I actually asked that the tire rotation not be done because they would not balance the tires. The rotation was done but the balance was not. Now I need to take the car to Discount Tire to have the tire because they would not balance the tires. The rotation was done but the balance was not. Now I need to take the car to Discount Tire to have the tires balanced. Other than that, very good. More

Was treated unfairly & the rest is history. Bad experience. Check engine light came on after 3 days. They kept car for over a week. Everything was just bad Bad experience. Check engine light came on after 3 days. They kept car for over a week. Everything was just bad More

The service appointment was easy to schedule on line and the service was excellent! My vehicle was checked over completely and the required service quickly and efficiently done. The service technician sent the service was excellent! My vehicle was checked over completely and the required service quickly and efficiently done. The service technician sent me a video of the service and it’s progress and called me as soon as my vehicle was ready. More

Service team is very fast and efficient, with feedback and follow up around and urgency around customer time. and follow up around and urgency around customer time. More