Big Star Hyundai - Service Center

The Staff was very supportive and useful. The time it took to service my vehicle was adequate. The time it took to service my vehicle was adequate. More

The staff at big star were very nice. I worked with Steffy and she did an amazing job explaining the process to me! Thanks for the service.! I worked with Steffy and she did an amazing job explaining the process to me! Thanks for the service.! More

Great service, easy to work with they will try their best to keep you get the car you want. best to keep you get the car you want. More

Service was friendly, got the job done, and listened to whatever concerns I had. Easy to set up an appointment. whatever concerns I had. Easy to set up an appointment. More

Experience poor communication that my vehicle was ready after services which resulted in the dealership keeping my car for the weekend when it was only supposed to be a few hours for a recall. Car was done after services which resulted in the dealership keeping my car for the weekend when it was only supposed to be a few hours for a recall. Car was done but nobody called or gave me any options to pick up my car. More

the service department was great. Car was clean, there is a little nick on the silver part on the area between the seats but I think that is all, and a white mark on the seat that I Car was clean, there is a little nick on the silver part on the area between the seats but I think that is all, and a white mark on the seat that I am goin to look at but over all very good. don't know who the service people were. the sales department lacks a lot of service. I have sent that information to the sales manager. More

Awesome service, very nice people. Juan did a good job and was professional, very customer service oriented. Juan did a good job and was professional, very customer service oriented. More

Juan Vasquez was professional and very customer service oriented. He gets the job done fast and my car is being serviced and I’m on my way to the office oriented. He gets the job done fast and my car is being serviced and I’m on my way to the office More

Clean helpful and not pushy! Thank you for taking care of me. I liked the communication. Thank you for taking care of me. I liked the communication. More

My oil change and state inspection took over 3 hours. That's 3 hours with an appointment. I found that excessive. That's 3 hours with an appointment. I found that excessive. More