Big Star Hyundai - Service Center

I didn’t have the best experience buying my last car from Big star. I feel like I was really taken advantage of. It was like a shell game. So after 6 or so Hyundais I left and bought 2 brand new FORDS. Big star. I feel like I was really taken advantage of. It was like a shell game. So after 6 or so Hyundais I left and bought 2 brand new FORDS. More

Juan and his team did a very good job of taking care of my service needs and did a great job communicating with me during the warranty work. my service needs and did a great job communicating with me during the warranty work. More

Still waiting on monthly payment quote but been working with Robert. He's been doing great and every single question. I have answering text messages properly very pleased also Work With Veronica Hewitt, ve with Robert. He's been doing great and every single question. I have answering text messages properly very pleased also Work With Veronica Hewitt, very pleased More

My car was finished being serviced and no one let me know. I had to walk to the front desk and ask. Who knows how long it would have taken for someone to notice. Not only was the wait ridiculous, they a know. I had to walk to the front desk and ask. Who knows how long it would have taken for someone to notice. Not only was the wait ridiculous, they also tried to tell me my car needed two separate repairs. My car was bought in late February and had 6k miles at the time. If I car needs repairs after 6k miles it’s probably a bad car. More

Pricing is high service needs to be just as high. Quick service just hate negotiating. Quick service just hate negotiating. More

Every one was very friendly and helpful John and The other guy sorry with Anotonie other guy sorry with Anotonie More

Always great fast service. I purchased the oil change package this was my second one. I purchased the oil change package this was my second one. More

Juan charged $300 for failing to program a fob. His supervisor reduced to $200. Fob still wasn’t programmed and finally indicated it was from Amazon. He could have inquired about where it was purch His supervisor reduced to $200. Fob still wasn’t programmed and finally indicated it was from Amazon. He could have inquired about where it was purchased. I’m sure I’m not the first customer to bring one in for programming. It feels like he just wanted to make a sale and collect the money. More

Brand new service center has made wait times shorten and waiting in the new waiting area more comfortable. Service staff are pleasant and informative and the estimated wait time was spot on. waiting in the new waiting area more comfortable. Service staff are pleasant and informative and the estimated wait time was spot on. More

When I brought my car in I had so much problem getting state inspection also did not receive my discount. state inspection also did not receive my discount. More