Big Star Hyundai

Worst customer service I’ve ever had in my life as well as the service side. Lack of professional communication. as the service side. Lack of professional communication. More

Service was prompt and friendly. Nice room to wait for my vehicle. Made me aware of what items needed to be addressed. No problems. Nice room to wait for my vehicle. Made me aware of what items needed to be addressed. No problems. More

Service was excellent. The technicians are courteous and knowledgeable. Juan did a great job. I. Have been buying cars from this dealer for over 20 years. The technicians are courteous and knowledgeable. Juan did a great job. I. Have been buying cars from this dealer for over 20 years. More

The staff is courteous and willing to accept walk ins without an appointment, however despite the videos that sound like they know exactly what's wrong, and they always say my vehicle is in great conditi without an appointment, however despite the videos that sound like they know exactly what's wrong, and they always say my vehicle is in great condition, they work on one thing and they issue is not resolved. There is always something else that I need to return for and have them do "another diagnostic" for something they should have fixed. More

Good customer service and care always putting up with our problems in vehicles and always looking for our solutions problems in vehicles and always looking for our solutions More

The waiting area was clean and the staff was very friendly and supportive!! Great experience friendly and supportive!! Great experience More

Didn't opt in my mobile phone to get updates; didn't give me multi point inspection report copy, did not fill my tire pressure properly per specified 35 psi, instead filled my tires to 37 psi. me multi point inspection report copy, did not fill my tire pressure properly per specified 35 psi, instead filled my tires to 37 psi. More

The work which was done on my car was done under warranty, so I have had bad experience before with others dealers regarding work done under warranty on my cars. So I was expecting a delay. But inst warranty, so I have had bad experience before with others dealers regarding work done under warranty on my cars. So I was expecting a delay. But instead, it was done on the same day within 6 hours. Juan my advisor has always treated me and my family with respect and professionalism, and this is why I bring my cars for service to Big Star Hyundai. On top all that, I have bought 3 cars here on the last 14 years. More

It was straightforward. The car was dropped off. Checked out the same day. I was updated the next day that the part has been ordered. The day after the part was installed an The car was dropped off. Checked out the same day. I was updated the next day that the part has been ordered. The day after the part was installed and car handed back. Easy. More

I'll use key words instead. Amazing. Honest. Fast. Great. Friendly. Sociable. Easy to work with. Amazing. Honest. Fast. Great. Friendly. Sociable. Easy to work with. More