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Big Star Hyundai

Friendswood, TX

4.2
6,859 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 914 service reviews

January 22, 2026

The atmosphere at Big Star is amazing. The people here are friendly and professional. My sales person, Rose Rodriguez is outstanding! More

by colburndale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

January 19, 2026

Bryan was very knowledgeable and answered all of my questions in a polite and professional manner. He even stayed after closing to make sure I got back into my vehicle after it was serviced. Thank you, More

by Adrisolis347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Chairis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2026 -

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 17, 2026

No customer service no communication and they lie do not trust him Horrible customer service More

by J.ybarra24
Recommend Dealer
No
Jan 19, 2026 -

Big Star Hyundai responded

Thank you for allowing us the opportunity to be of service to you and for taking the time to provide feedback. We are sorry to see that your experience did not meet the high standards we strive to uphold for all of our guests. While we take all reviews seriously as they help us identify areas where we can improve our service and quality, your review did not include specific details regarding your visit. We would welcome understanding how we fell short so that we might have a chance to provide a more positive experience for guests in the future. Please contact me directly at skimbrough@bigstarhyundai.com. Scott Kimbrough, General Manager.

January 15, 2026

she listened to me after tech 'couldn't' find prob and escalated issue to a mgr. More

by glo_5559
Recommend Dealer
Yes
Employees Worked With
steffy mostly
Jan 15, 2026 -

Big Star Hyundai responded

Thank you for allowing us the opportunity to be of service to you and for taking the time to provide feedback. We apologize for any inconvenience you experienced and appreciate your patience as vehicle repair diagnosis can be a complex process, particularly when addressing concerns that are intermittent in nature. Customer feedback like yours is essential to our ongoing efforts to evolve our service standards for the highest possible customer satisfaction, and please rest assured that your experience is being shared with the appropriate department as part of our commitment to continuous improvement.

January 11, 2026

Very efficient and professional. Clear communication about what services were needed for my car. I received very efficient and professional service. Clear communication about what wa More

by deborahwc
Recommend Dealer
Yes
Employees Worked With
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Malave
Jan 12, 2026 -

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 11, 2026

Great service, nice waiting area, friendly and professional service personnel. Fast service and explained everything. More

by EDMONDPECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 09, 2026

My brand new car needed to change filter fir which I was billed that’s horrible More

by moonman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont recall service rep name
Jan 12, 2026 -

Big Star Hyundai responded

Thank you for allowing us the opportunity to be of service to you and for taking the time to provide feedback. We recognize your disappointment regarding the filter replacement for your recent vehicle acquisition and appreciate you sharing your perspective. While maintenance requirements can vary based on a vehicle's history and current condition, we understand that unexpected charges during an initial service visit can be frustrating. Please contact me directly with your VIN number so that I may research your vehicle details and better address your concern. Kohl Young, Service Director, kohly@bigstarhyundai.com

January 07, 2026

I like how they sent my husband video updates throughout the whole process and they're very commutative More

by Christinaburdick48
Recommend Dealer
Yes
Jan 12, 2026 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

January 06, 2026

Bryan Malave managed to be attentive as possible on a very busy day. The only hold up in getting my vehicle was that the car wash was backed up. More

by noemail_10743307
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

January 04, 2026

Excellent customer service from start to finish. The service advisor was attentive, communicative, and truly went above and beyond. More

by jacquelinegriggs1
Recommend Dealer
Yes
Employees Worked With
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Malave
Jan 05, 2026 -

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

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