613 Reviews of Big Star Hyundai - Service Center
Still waiting on monthly payment quote but been working with Robert. He's been doing great and every single question. I have answering text messages properly very pleased also Work With Veronica Hewitt, ve with Robert. He's been doing great and every single question. I have answering text messages properly very pleased also Work With Veronica Hewitt, very pleased More
My car was finished being serviced and no one let me know. I had to walk to the front desk and ask. Who knows how long it would have taken for someone to notice. Not only was the wait ridiculous, they a know. I had to walk to the front desk and ask. Who knows how long it would have taken for someone to notice. Not only was the wait ridiculous, they also tried to tell me my car needed two separate repairs. My car was bought in late February and had 6k miles at the time. If I car needs repairs after 6k miles it’s probably a bad car. More
Juan charged $300 for failing to program a fob. His supervisor reduced to $200. Fob still wasn’t programmed and finally indicated it was from Amazon. He could have inquired about where it was purch His supervisor reduced to $200. Fob still wasn’t programmed and finally indicated it was from Amazon. He could have inquired about where it was purchased. I’m sure I’m not the first customer to bring one in for programming. It feels like he just wanted to make a sale and collect the money. More
Always great fast service. I purchased the oil change package this was my second one. I purchased the oil change package this was my second one. More
Brand new service center has made wait times shorten and waiting in the new waiting area more comfortable. Service staff are pleasant and informative and the estimated wait time was spot on. waiting in the new waiting area more comfortable. Service staff are pleasant and informative and the estimated wait time was spot on. More
The dealership was very helpful and looked up recalls for my vehicle. The 1 recall they found they fixed it right then. I asked about buying a special for oil changes after my 36000 miles is up. They have my vehicle. The 1 recall they found they fixed it right then. I asked about buying a special for oil changes after my 36000 miles is up. They have a group of oil changes you can get. I like that. Billy was nice and very helpful. I will enjoy doing all my business at this dealership. Thank you to you all. More
When I brought my car in I had so much problem getting state inspection also did not receive my discount. state inspection also did not receive my discount. More
Thank you for getting my car as quickly as possible and back in a timely fashion. You and the team are awesome. Andrew back in a timely fashion. You and the team are awesome. Andrew More