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Big Star Hyundai
Friendswood, TX
6,899 Reviews
We are Big Star Hyundai. You might expect a car company’s top priority to be cars, but not at Big Star Hyundai. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,899 reviews
August 17, 2024
Service was performed as requested and had rental car available during repairs done to our vehicle. Unfortunately the text system was not working correctly so I was not kept informed during the repairs f available during repairs done to our vehicle. Unfortunately the text system was not working correctly so I was not kept informed during the repairs for any updates or when my vehicle was ready. I had to keep calling for updates. More
by toyworldusa
Verified CustomerEmployees Worked With
zzBilly zzWilliams
August 17, 2024
Billy was just great. Engaged, competent and extremely courteous. He is an asset to your company. We are very pleased. Engaged, competent and extremely courteous. He is an asset to your company. We are very pleased. More
by jennings.bart
Employees Worked With
Nicholas, our salesman was just great! We would be happy to recommend him!!, zzBilly zzWilliams
August 17, 2024
Very helpful when I stopped by without appt. tested my car & did not find anything wrong. Advised me to come back if noise persists. tested my car & did not find anything wrong. Advised me to come back if noise persists. More
by MAUREEN.MALONEY
Employees Worked With
Other Employees :
Kohl Young, Madison Hartung, zzKaleb zzChadwell, zzBilly zzWilliams
August 16, 2024
Service center was great! Check-in at the dealership was quick. My car was ready in about an hour after checking in! Check-in at the dealership was quick. My car was ready in about an hour after checking in! More
by RELGOV
Employees Worked With
I don't remember the name of the woman who checked me in., Kohl Young
August 15, 2024
Lack of updates. Was rude when I asked for an update. Couldnt diagnose the issue and we are Still having the AC issues. Was rude when I asked for an update. Couldnt diagnose the issue and we are Still having the AC issues. More
by d_carter1221
Employees Worked With
August 15, 2024
Excelente atención y amabilidad personal sumamente capacitada instalaciones acogedoras con lo necesario para una espera. Un gran equipo de trabajo capacitada instalaciones acogedoras con lo necesario para una espera. Un gran equipo de trabajo More
by lainez.hilda09
August 14, 2024
Was treated unfairly & the rest is history. Bad experience. Check engine light came on after 3 days. They kept car for over a week. Everything was just bad Bad experience. Check engine light came on after 3 days. They kept car for over a week. Everything was just bad More
by lynntie100
Employees Worked With
August 14, 2024
I actually asked that the tire rotation not be done because they would not balance the tires. The rotation was done but the balance was not. Now I need to take the car to Discount Tire to have the tire because they would not balance the tires. The rotation was done but the balance was not. Now I need to take the car to Discount Tire to have the tires balanced. Other than that, very good. More
by rickortega1953
Employees Worked With
