Big Star Hyundai

Johnny Gomez was so nice when helping us find a newer car for my trade in. He worked with us while we tried deciding against three different cars. He was very friendly and helped us throughout the whole proc for my trade in. He worked with us while we tried deciding against three different cars. He was very friendly and helped us throughout the whole process of purchasing my new to me 2012 Hyundai Accent. More

I have to say this was the best car buying experience. Veronica did a awesome job and made me feel comfortable. I was looking for 5 months and decided to go to Ron Carter, It was the best choice I made, I Veronica did a awesome job and made me feel comfortable. I was looking for 5 months and decided to go to Ron Carter, It was the best choice I made, I went to a few other places and they were trying to jerk me around and screw me over. Veronica and the finance department did an outstanding job. When I plan on purchasing again, I will be calling Veronica at Ron Carter. Thank you again!!! More

This is a wonderful dealer with great work ethic and customer service. Very fair on pricing and trade-in value. Hyundai gives the very best warranty in the industry. I love my new car and look foward to customer service. Very fair on pricing and trade-in value. Hyundai gives the very best warranty in the industry. I love my new car and look foward to using this dealership for future service needs and future purchases. Thank you, Eve & Bill Dwyer More

Very professional and friendly dealearship.My experience with my salesperson was very outstanding and would recommend him to anyone. The dealearship was very professional and curtous.We took the test drive with my salesperson was very outstanding and would recommend him to anyone. The dealearship was very professional and curtous.We took the test drive and was very satisfied with the quality of the car. Christian Karamitsos was my salesperson and just as soon as I did my online experience was in touch with him on the phone almost afterwards. More

DON'T GO TO THIS DEALER!!! BAIT AND SWITCH and HOSTILE. My review is for a new car purchase. They brought me in the dealership with a promise of $500 lower than a competitor dealer. I was cle HOSTILE. My review is for a new car purchase. They brought me in the dealership with a promise of $500 lower than a competitor dealer. I was clear on the phone with them before I went in and they promised me to beat it by 500 bucks if I showed them the paperwork from another dealer. I told them I have the paperwork but want to work out all of the numbers and get the "Out the Door price" agreed to avoid problems later. We went back and forth a few times until I finally asked for the sales manager who was "on the phone" and only came 30-45 minutes later. The sales manager finally came after I asked for the 3rd time and the sales manager was just rude and unprofessional and didn't even greet me or shake hands and walked up and said "what's up" as if I was taking away his time from playing online games. He would still not give me Out of the Door price and finally after debating for some time, they did which was 2,000 dollars higher and were charging me for options and dealer fees of 600. I told them that 600 dollars in dealer fees is ridiculous and most charge 125 and they are lowering the sale price but then making it back in the dealer fees and playing games. The sales manager than pulled the paper off the table and would not discuss the price anymore. I asked for the GM and was told that he was the most senior person and I was “stuck” with him and I can call back to the dealership on Monday. I saw one other customer as the dealership and I told them of what they are doing with dealer docs fees and told them to beware- that's when things got interesting and they wanted me to leave immediately. I almost got into a fight with the sales person (Ralph Mendoza) and was very tense. Even after I was out of the dealership Ralph Mendoza was verbally assaulting me, cursing at me, and wanting to fight with me and edging me on. I had to use every ounce of my energy and self-control not to punch him out and get into a fight to avoid the hassle and police coming- which I kind of regret now and wish I would have knocked him down since I was outside of the dealership and he was cursing at me and being hostile. I called back the next few days to complain to the GM and also left a voicemail but the GM never even returned by calls or took interest in the matter. These people lie, deceive, will waste your time, and are unprofessional and hostile. I URGE EVERYONE NOT TO GO TO THIS DEALER!!! They will try to get you in the door with a lower price attraction but they are not to be trusted and will play games and only end up wasting 2 hours of your precious time. And if you try to warn other customers then be ready to defend yourself or have a lawyer present and be ready for a lawsuit. More

salesmen were wonderful, so helpful . Explained everything to me about the car, before, during, and after test drive. Love the Tucson. Did not have to play games with price, told me up front what everything to me about the car, before, during, and after test drive. Love the Tucson. Did not have to play games with price, told me up front what was included in price, no hidden fees. More

Christian made the car buying experience an enjoyable one. We have visited and shopped numerous dealerships, and this is the first one where our salesperson went above and beyond the call of duty. We d one. We have visited and shopped numerous dealerships, and this is the first one where our salesperson went above and beyond the call of duty. We definitely will recommend him and his dealership to our family and friends, and when we buy another vehicle, we will be going to Christian. More

He was very knowledgable of his product and was willing to spend the time with us. He made the buying process very pleasant. We will definitely be back for our future needs and recommend Mike Ogaz to famil to spend the time with us. He made the buying process very pleasant. We will definitely be back for our future needs and recommend Mike Ogaz to family and friends! GREAT JOB! More

friendly,honest,prompt service...genuine! the entire process was very satisfying ..james and sosa di an excellent job of meeting my needs and explaining process. process was very satisfying ..james and sosa di an excellent job of meeting my needs and explaining process. More

Gary Crow was very helpful in the new car process. He went out of his way to show me several different colors of the car I was interested in and was very helpful. He allowed me to take two different tes went out of his way to show me several different colors of the car I was interested in and was very helpful. He allowed me to take two different test drives and was very accommodating. I would recommend him when looking for a new Hyundai. More