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Big Star Hyundai
Friendswood, TX
6,899 Reviews
We are Big Star Hyundai. You might expect a car company’s top priority to be cars, but not at Big Star Hyundai. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,899 reviews
March 13, 2013
Yes. I had a great experience Sales person was knowledgeable I liked that they feed me once they got the car ready to test drive. The food was good. And kept me in the right state of mind whil knowledgeable I liked that they feed me once they got the car ready to test drive. The food was good. And kept me in the right state of mind while we went through the purchasing process. More
by Ernesto409
Employees Worked With
zzChristian zzKaramitsos
March 13, 2013
On line deal brought us into the store. We didn't get exactly what was expected but was happy with the final outcome. Gary was a nice guy and helped make our deal happen. get exactly what was expected but was happy with the final outcome. Gary was a nice guy and helped make our deal happen. More
by dianeponte
March 13, 2013
This was my second time to work with Zaman. He made the first time super easy and simple, and he made the second time just as great He does not pressure anyone to purchase from the dealership. He seems as first time super easy and simple, and he made the second time just as great He does not pressure anyone to purchase from the dealership. He seems as though he genuinely cares about his customers. I will continue to send people to him. Its nice to know I was taken care of, and know that he will in the future as well. Thanks Zaman for the great customer service and all the help! :D More
by wjewell
March 12, 2013
WENT TO THE DEALERSHIP TO PURCHASE A USED VEHICLE AND ANTHONY MERCHANT MADE THIS A VERY PLEASANT EXPERIENCE. HE WAS VERY PROFESSIONAL AND I WOULD RECOMMEND HIM TO ANYONE THAT WAS INTERESTED IN PURCHASING ANTHONY MERCHANT MADE THIS A VERY PLEASANT EXPERIENCE. HE WAS VERY PROFESSIONAL AND I WOULD RECOMMEND HIM TO ANYONE THAT WAS INTERESTED IN PURCHASING A NEW OR USED VEHICLE. More
by ANGELADENISE
Employees Worked With
anthony merchant, zzAnthony zzMerchant
March 12, 2013
Very fast and pleasant experience. Every one at the dealership was very nice and made buying the truck a great experience. We love our new truck and will be buying our next one at Ron Carter as well. dealership was very nice and made buying the truck a great experience. We love our new truck and will be buying our next one at Ron Carter as well. More
by RandyDillon
Employees Worked With
Christian Karamitsos, zzChristian zzKaramitsos
March 12, 2013
This was a great experience with Mike Ogaz last Saturday late afternoon, he is a great sales person, taking care of customer needs and he treats them very well THUMBS UP!!! late afternoon, he is a great sales person, taking care of customer needs and he treats them very well THUMBS UP!!! More
by Haifa1966
Employees Worked With
zzMike zzOgaz
March 11, 2013
Jerry was very accommodating and knew what he was talking about with the various cars that I was looking at. He was very patient with pulling keys for me during my multiple visits. about with the various cars that I was looking at. He was very patient with pulling keys for me during my multiple visits. More
by keyoung890
March 11, 2013
Very helpful and willing to make customer happy. Very helpful and willing to make customer happy. Customer service is very important to me and I feel like that is the service I recieved. Very helpful and willing to make customer happy. Customer service is very important to me and I feel like that is the service I recieved. More
by mary122
March 10, 2013
I bought my Huyndai Elantra at Ron Carter; Kilan Anderson was my sales consultant and he was very nice and understanding, he made every effort possible to get the price between my budget needs. Thanks Kilan! was my sales consultant and he was very nice and understanding, he made every effort possible to get the price between my budget needs. Thanks Kilan! More
by karely79
Employees Worked With
zzKilan zzAnderson
March 10, 2013
My husband and I had a very pleasant experience in purchasing our new car. The salesman, Clarence Farmer was very professional and answered all of our questions. Also, Frank in the financial area purchasing our new car. The salesman, Clarence Farmer was very professional and answered all of our questions. Also, Frank in the financial area was professional and very helpful. Your company should be very proud to have hired two great employees. Mr. Bruce McKinzy Mrs. Brenda McKinzy More
by E1000699
Employees Worked With
zzClarence zzFarmer
