Big Star Hyundai

I have never received anything but excellent service from my service advisor, Patrick McClellan. He is always friendly and courteous, going out of his way to take care of his customers 200%. He was my serv my service advisor, Patrick McClellan. He is always friendly and courteous, going out of his way to take care of his customers 200%. He was my service advisor previously at Champion Hyundai and I was thrilled when he came to work here. He is a wonderful asset to the Ron Carter Dealership. I have never had a problem with any of the service I have received from Patrick. My car is usually ready before the time given and the repairs on both my van and my daughter's Sonata have been fairly priced and spot on. They even courtesy wash our vehicles. I had a friend comment recently that he needed to take his vehicle to Ron Carter because they always take such good care of me and provide me with a loaner while my vehicle is in the shop. More

As soon as I walked in to the dealership, someone was helping me and they already had my paper work. Took a total of 10 mintues and I was out the door. My car was completed in two hours. Great service helping me and they already had my paper work. Took a total of 10 mintues and I was out the door. My car was completed in two hours. Great service and better then the other Hyundai dealerships around the area. More

I went in knowing what I wanted. I had done my homework on the HyundaiUSA website and had studied the prices on the 'build your own' portion of the website. I had searched the internet for both new and on the HyundaiUSA website and had studied the prices on the 'build your own' portion of the website. I had searched the internet for both new and used vehicles and had made price comparisons. The internet price Ron Carter offered was unmatched by any other dealer. After phone contact with Veronica, I received the price quote in writing. I was able to deal off that price, get the trade-in value I asked for and I bought the Santa Fe that I wanted. I am very satisfied with my purchase and with the helpfulness of Veronica and Anthony on the sales staff and with the finance officers. They were quick to make a correction to my contract and it turned out to be in my favor. I would recommend this dealership. With any purchase, new or used, I would also recommend doing your homework to know the value of the extras. I would also recommend the full bumper-to-bumper extended warranty. As a former Hyundai owner, I made use of the warranty and was always pleased with what it covered. More

I must admit, I visited the dealership on several occasions before making a final decision to purchase my vehicle. During each visit, I was treated with quality customer service and friendliness by t occasions before making a final decision to purchase my vehicle. During each visit, I was treated with quality customer service and friendliness by the staff. More

Accommodating, but low pressure. When I decided to buy the price was even better than my research said it would be and far better than any of the other dealers in the area. I also talked to Patrick in se the price was even better than my research said it would be and far better than any of the other dealers in the area. I also talked to Patrick in service who sold me on their service department. More

Jerry Muma handled the entire transaction on my new 2011 Genesis. I did know what I wanted, and we had a brief and satisfactory negotiation. Genesis. I did know what I wanted, and we had a brief and satisfactory negotiation. More

I first contacted the dealership via email and Veronica contacted me shortly afterward. We discussed pricing and I set up a time to come see vehicle. Upon arrival at the dealership my daughter and I were g contacted me shortly afterward. We discussed pricing and I set up a time to come see vehicle. Upon arrival at the dealership my daughter and I were greeted by Veronica and also introduced to Christian. Both of these peolple went out of their way to make us feel welcome to the dealership. Christian took us on the test drive and explained different features of the vehicle to my daughter. I wanted to purchase the vehicle and get what ever paperwork could be completed that evening in order for us to come back the following day to pick up the vehicle. Everyone from Veronica, Christian to the finance gentleman stayed late to help get this done. The whole process was the best I have ever exprienced and was flawless. Since the purchase we had a service issue and it too was handle flawlessly and was a great exprience. Thanks very much John Whitefield More

I've used automobile and truck services departments for more than 50 years and can truthfully say that I've never found a provider to be as customer-friendly and service-oriented as Ron Carter Hyundai. Sin more than 50 years and can truthfully say that I've never found a provider to be as customer-friendly and service-oriented as Ron Carter Hyundai. Since moving to the Houston area two years ago, we have used Ron Carter exclusively for my wife's 2001 Hyundai Sonata. The service manager who supports our visits is detailed and responsive to our issues, provides a timely update on work status and keeps us consistently informed of the work and any other item we might consider. During our most recent visit for a minor repair, Ron Carter Hyundai went above and beyond what would normally be required to ensure our satisfaction. We are highly pleased with the results and will not only use Ron Carter Hyundai for future repairs but would highly recommend their service. Jim Burnett Pearland More

bought a 2008 silverado and never had a better experience.great price and service.we cut a deal and with in a hour I was on my way home. would definitley reccomend this dealership, experience.great price and service.we cut a deal and with in a hour I was on my way home. would definitley reccomend this dealership, More