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Big Star Hyundai

Friendswood, TX

4.3
6,548 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and ...
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,548 reviews

September 22, 2012

Our sales rep, Charles Henderson was super friendly and gave us the best deal on two 2013 Hyundai Accent. He stayed in our price range. I would totally recommend him to other friends and family. Thanks C More

by Jennifer31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Henderson, zzCharles zzHenderson
September 22, 2012

I am dissatisfied after spending an entire day trying to buy a Santa Fe. First, they would not honor the A-plan that is extended to my company. They said to many people will actually pay 2k higher than msrp More

by MikeWP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Olsen and the GM
Mar 10, 2013 -

Big Star Hyundai responded

Ron Carter Hyundai is committed to providing high quality customer service, but based on this DealerRater review, the customer did not share in that experience. That is very disappointing to us and we have reached out to this customer to ensure to them that we value each customer that walks through our doors. We appreciate feedback and the opportunity to resolve any concerns and grow in our practices.

More
September 18, 2012

I was a first time car buyer so I was very nervous to buy brand new. I went to a couple of dealerships, all of whom had employees that were either very rude, careless, or acted as though I was wasting their More

by wjewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zaman
September 16, 2012

Good experience. I went to Ron Carter Hyundai to test drive the Sonata and see how realistic their Internet pricing is to actual selling price. I was greeted by Chris Olsen and my experience through the More

by bjmedvet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Olsen
September 15, 2012

Chris olsen is an excellent sales consultant. He introduced himself to my husband and was very professional and personable. He was very knowledgeable about the tuscan that we were interested in b More

by carla.adams.754
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Olsen, Sales, Scott Kimbrough Finance
September 15, 2012

The Ron Carter dealership rips off customers who have no clue they are being overcharged for window tint, pinstripes, nitrogen filled tires, and the rest of the so called Value Package. ***** The dealer More

by tom.thomas.501598
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cannot Remember
September 14, 2012

I received quality and friendly service from both Chris Olsen and Scott Sanders from the moment I arrived. I had been shopping around for my new 2013 Hyundai Elantra and was promised by Chris that they wou More

by sddillon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sanders and Chris Olsen
September 14, 2012

Was very responsive in getting to us when arrived to the show room floor. Answered all our questions in a very personable and professional manner. Offered courtesy drinks and food that was being cooked th More

by ginnie979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zaman
September 13, 2012

My most favorable car shopping experience ever. Upon arriving at Ron Carter, I was welcomed by Zaman who was extremely professional, courteous, knowledgable, and he listened to my needs. I trusted Zama More

by rylandgittens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zaman
September 13, 2012

We looked online for several weeks before deciding on the Ron Carter Hyundai dealership. Once I decided what model I wanted, we gave the dealership a call and Tony was very quick to get back to us. He set us More

by sadielynn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Gomez
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