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Big Star Hyundai

Friendswood, TX

4.3
6,700 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,700 reviews

July 04, 2025

Lady who checked me in was very rude. Won’t go back. Word word word More

by jackeline.melendez00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffy Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

From the sales staff to the service department they are the best. Nick my service advisor was professional and super helpful. More

by jegandara55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 30, 2025

Great customer service and easy to deal with. Always answered all of my questions and responded quickly when needing an update. More

by Adriayala0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 30, 2025

Alan and Justin had the car ready and prepared for the test drive, and helped ensure the slaes process was efficient. Would recommend them again. More

by acn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Patin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Big Star Hyundai responded

Wow, thank you for the kind words! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

June 29, 2025

I always appreciate the work done when I come to Big Star. They never pressure you into purchasing the optional things. It’s a nice change from other places. More

by tammyeckhardt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

June 28, 2025

Bryan did an excellent job letting me know what was wrong with my car. He made a video showing me. Also, what needed to be done that day and what needed done soon. Clear pricing as well. More

by KAYLEEJACKMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 27, 2025

All the staff was amazing, this is my second time doing service here and it’s been great More

by carlitardgz87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick from Service
Jul 01, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 26, 2025

The repair was fine but there was grease on steering wheel and visor and a pillar More

by brianmanis950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Malave
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Big Star Hyundai responded

Thank you for your business and feedback. Sounds like we got the repair done right, but we missed the mark on a clean finish. That's definitely not the experience we want you to have, and we sincerely apologize for the grease left behind on your vehicle. We'd like to make this right. Please bring your vehicle back, and we'll be happy to thoroughly reclean the vehicle for you. We'll ensure your car is returned to you in the condition you expect. Please reach out to me directly at kohly@bigstarhyundai.com. Kohl Young, Service Director.

June 22, 2025

Everything went smooth and the Customer Service was way more than exceptional and I really do love this location More

by arenshenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Harber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

June 22, 2025

They always try and sell additional services at an extremely inflated price. To slow service More

by gage5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Malave
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Big Star Hyundai responded

Thank you for your business and sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please contact me directly at kohly@bigstarhyundai.com. Kohl Young, Service Director.

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