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Big Star Hyundai

Friendswood, TX

4.2
6,808 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,808 reviews

December 08, 2025

Very efficient . The car was taken in on time and service was completed in a timel More

by LIBOIRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2025

The salesman was pushy, but was ultimately able to get me what I wanted. My experience with the finance manager was pleasant and he was able to lower my interest rate significantly. More

by CVENTURA9512
Recommend Dealer
Yes
December 05, 2025

The sales team & manager went above and beyond to help me achieve a satisfactory deal Note: the On-Line portal is NOT an effective tool during the process. Sales staff had no knowledge that I had complete More

by demers_dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnaldo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isiah Mosely
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2025

I had a service appointment at Big Star Hyundai at the end of November and authorized only an oil change for my vehicle. However, I later received a video from the technician showing different parts of my More

by CAROLCHAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mo Shurafa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacinda
December 05, 2025

Started off great, but once the sale was done, that was it, they won't take your calls or call you back. That's not the correct way to run a business. More

by Cinnamon
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nate Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2025

I feel that making an appointment makes no difference. The wait was to long to get my car serviced. More

by Carmenrflores55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2025

Very efficient! Very prompt and efficient. Work done was explained very clearly. Advisor was excellent and very courteous! More

by craig t
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa!
December 04, 2025

Love how Valor in sales and Adrian in service go way beyond your average employee More

by Valentintrevino2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valor
Dec 04, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 04, 2025

He is going to be the only service writer I will work with from here on More

by Valentintrevino2001
Recommend Dealer
Yes
Employees Worked With
Adrian went far and beyond to make sure my needs were taken care of
Dec 04, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 03, 2025

Your dealership has horrible phone service bc when I call no one ever answers the phone neither does the service manager!!!!! Nor do they call back when you leave a message!!!! More

by juliet010306
Recommend Dealer
Yes
Employees Worked With
Paul Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Davila
Dec 04, 2025 -

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

Dec 04, 2025 -

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

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