Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Here it is 9:04 am and nobody is answering the phones. I bought a used car from you all over a month ago, still have not received my registration. While in the process of buying my car, trying to get a h I bought a used car from you all over a month ago, still have not received my registration. While in the process of buying my car, trying to get a hold of someone was next to impossible. I couldn't leave a message for my sales rep or her boss. It said something like it wasn't set up or along those lines. While coming back a week later to get new front tires, when the car was brought out, there was damage on my right rim, which was not there before and the tires were not cleaned up AT ALL, they did not look like new tires. I had the nice gentlemen take the car back and have them clean the tires. Do the techs not see that? Do they not care? More
Literally the best service I could ever ask for. Thank you for helping me get into my car. I love it Thank you for helping me get into my car. I love it More
The experience was generally great. There were just a few discrepancies between the salesman and finance dept. There were just a few discrepancies between the salesman and finance dept. More
Worked with Nate and Eli on a deal over the phone. Drove 4.5 hours to make the purchase and they had the vehicle ready for me when I got there. Vehicle was exactly as advertised. So far everything has Drove 4.5 hours to make the purchase and they had the vehicle ready for me when I got there. Vehicle was exactly as advertised. So far everything has been great with the vehicle. More
very bad service department. They made mistake with me and they do not want to admit it. I recommend them for oil change only (no more than oil change); their mistake with me cos They made mistake with me and they do not want to admit it. I recommend them for oil change only (no more than oil change); their mistake with me cost me more than one thousand dollars. More
Good communication, not pushy He was very nice and kept me informed about what was needed and showed me the diagnostics me informed about what was needed and showed me the diagnostics More
Every time I have had service performed at the dealership, I am confident that the dealership cares about my customer experience. They are invested in me being a happy customer, and are always eag dealership, I am confident that the dealership cares about my customer experience. They are invested in me being a happy customer, and are always eager to see me leave it satisfied. Bryan is a very knowledgeable and patient service advisor. More
A/C vent service was not done correctly. Car was supposedly done, I paid bill; started car and A/C did Not work. Car was taken back to tech and supposedly fixed as A/C was working. Went a sh Car was supposedly done, I paid bill; started car and A/C did Not work. Car was taken back to tech and supposedly fixed as A/C was working. Went a short distance to a Wal-Mart and got 4 items and ate burger in the in-store McD's-maybe 45 minutes there. Returned to car, started car and the A/C Again did Not work. Returned to dealership. Steffy took car back again to techs. After about 15 minutes, I was advised the dealership was replacing the blower at their cost. Never really knew what happened as to why the A/C didn't work when it worked great when I arrived for the service. More






