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Big Star Hyundai
Friendswood, TX
6,642 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,642 reviews
April 08, 2025
I came in for a fob. .waited 3.5 hrs to be told they dont have one...came back again and waited 2.5 hrs for a FOB!!?? .waited 3.5 hrs to be told they dont have one...came back again and waited 2.5 hrs for a FOB!!?? More
by lisacrawfordandfamily
Verified CustomerEmployees Worked With
April 08, 2025
I recently visited the Hyundai service center and had a very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timel very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timely manner, and I appreciated the regular updates during the process. The waiting area was clean and comfortable, which made the short wait more enjoyable. Overall, I’m satisfied with the quality of service and professionalism. Thank you, Hyundai team, for your excellent customer care! More
by catrice yancy
Employees Worked With
April 08, 2025
Easy drop-off, great communication, warranty and recall fixes made, easy check-out, but overall cost was a bit high. fixes made, easy check-out, but overall cost was a bit high. More
by robinjmccartney
Employees Worked With
April 06, 2025
I make an appointment at 9:30 am for a simple tire rotation. Show up at 9:15 drop my car off. The girl at the desk tells me if I get my tires rotated I should get an oil change as well or else I will rotation. Show up at 9:15 drop my car off. The girl at the desk tells me if I get my tires rotated I should get an oil change as well or else I will lose My oil change that came with the protection package I paid for when I bought the car (which is completely stupid!!) fine whatever give me an oil change I’m not due for. So my mother picks me up so I don’t have to wait at The dealership I’m thinking it’ll be an hour and a half 2 hour max so I didn’t want to wait. Turns out she had a screw in her tire so she took hers to discount tire to get it patched and get her tires rotated… we were in and out within 30 mins or less. I didn’t get my car back until after 3pm… 5.5 hours later!! Absolutely ridiculous. What happens if I didn’t have someone here to be able to take me home or at this point to get my kids from school? I’m just supposed to be carless for almost 6 hours every time I need something as simple as rotating my tires or changing my oil ? Unacceptable!! Plus the girl at the desk is so rude and not friendly at all. When I bought my car they never gave me my car floor mats.. I’ve asked several times and nobody can seem to help or even pretend they care. I’m so over Big Star Hyundai and will not do business here after my service plan is done. Also let me add last time I left a bad review the manager reached and told me to email him so he could address my issue I did and he has yet to respond and that was months ago. More
by kvilla87
Employees Worked With
April 06, 2025
I appreciated the representative consideration, I was told I was going to have to wait 3 hrs with scheduled appointment. My vehicle was ready in less than the time I was told. told I was going to have to wait 3 hrs with scheduled appointment. My vehicle was ready in less than the time I was told. More
by ESARINANA24@gmail.com
Employees Worked With
Nick Alhalaby
April 04, 2025
Devante was great & very communicative, accommodated our time restraints and helped get the deal done time restraints and helped get the deal done More
by kaylabwilson98
April 01, 2025
Very impressed with the sales representative. The atmosphere was inviting the environment was very clean and the staff was very receptive and professional. The atmosphere was inviting the environment was very clean and the staff was very receptive and professional. More
by rubyharrelldix
March 31, 2025
Hello, everyone was very courteous. The only concern was that no one reset my oil change settings or the service notification so my car still shows that service is needed. The only concern was that no one reset my oil change settings or the service notification so my car still shows that service is needed. More
by cdelvillar1126
Employees Worked With
March 31, 2025
Steffy was an excellent representative. I did not feel pressure to purchase any unnecessary things. She was great in updating me as well. I did not feel pressure to purchase any unnecessary things. She was great in updating me as well. More
by CORJE13
Employees Worked With
