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Big Star Hyundai

Friendswood, TX

4.3
6,663 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,663 reviews

April 29, 2025

They forgot to put my air filter cover back on and I have to come back. They left on the floor of my passenger side. More

by JACOBCRUZ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
April 26, 2025

Really great customer service was in and out and got me in exactly what I wanted ! Thank you Mo and Christian! More

by sabs.world.1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Karamitsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

April 26, 2025

I was very satisfied with the entire transaction. Even though the car I had selected online had been sold before I got there, my salesman found another vehicle that is great. More

by trbelmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

April 26, 2025

Service department is subpar. Misleading and fraudulent. Service manager is dishonest and delivers fake paperwork to buyers. Overall poor customer service and communication. S More

by ROBERTOLVEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Karamitsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kohl Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please contact me directly. Scott Kimbrough, General Manager, skimbrough@bigstarhyundai.com

April 24, 2025

Very friendly and prompt at answering questions asked. Service was done in a timely manner. I would recommend to anyone in need of maintenance and repairs More

by michellehalley832
Recommend Dealer
Yes
Employees Worked With
Adrian and Kohl
Apr 24, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your trust in us means a lot to the Big Star Team. We look forward to serving you again soon.

April 24, 2025

Her communication regarding my car was very timely and being a girl not knowing anything about my car she explained everything very well. More

by Lele2630
Recommend Dealer
Yes
Employees Worked With
Steffy
Apr 25, 2025 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

April 23, 2025

Great service. Very friendly. The ease of making an appointment is great. Great job big star More

by lascarcella
Recommend Dealer
Yes
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Davila
Apr 24, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your trust in us means a lot to the Big Star Team. We look forward to serving you again soon.

April 20, 2025

The staff is always professional and efficient at servicing my vehicle. I recommend Big Star Hyundai to my family, friends, and clients. Very well operated dealership! More

by MICHAEL.MORRIS414
Recommend Dealer
Yes
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Davila
Apr 22, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 20, 2025

Bought a new Hyundai Kona yesterday. Jerred Howard was great to work with as well as the Finance guy (sorry I can’t remember his name). I am very pleased with the process and result. More

by Simon joeburst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sandoval
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerred Howard
Apr 22, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 20, 2025

The staff is always professional and efficient at servicing my vehicle. I recommend Big Star Hyundai to my family, friends, and clients. Very well operated dealership! More

by MICHAEL.MORRIS414
Recommend Dealer
Yes
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Davila
Apr 22, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

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