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Big Star Ford

Manvel, TX

4.1
765 Reviews

17717 South Fwy

Manvel, TX

77578

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765 Reviews of Big Star Ford

November 29, 2023

You’re great. Pick up my suv and brought back . It was awesome. Thank you More

by SANDYPIZZITOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
November 29, 2023

professional salesmen along with the finance team, and sales manager , very welcoming environment. Great experience More

by franciscotowers2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Butcher, Jose Santillan
November 28, 2023

I’m very disappointed you’re people’s never replace my air bags on my ranger and they lie and said they did thanks More

by granilloreadymix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffany Smith
November 28, 2023

Big Star has earned our business for over 10 years with amazing service! No place treats you like family better than Big Star Ford!!! More

by mikekaatzjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques Davidson, Alfred Sijuwade
November 28, 2023

Zero understanding of the issue I tried to explain to her. No care of customer issue what so ever. Centerpoint rejoining here for fleet help would be an absolute mistake, if she is still at this position More

by Terry.gamble
Recommend Dealer
No
Employees Worked With
The service manager. She has 0 customer service
November 27, 2023

Richard was the best salesman we have ever dealt with. Great place to get a car from. They are not pushy. More

by chriscanales82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Butcher, Richard Juarez
November 26, 2023

The first time I brought my truck in for service it was a total disaster. This time I was completely satisfied with the way that I was treated. Both the service technician and the gentleman who was my initia More

by DIXSON.ALVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
November 26, 2023

The dealership picked up my car and returned it 6 hours later. Only in for an oil change. I had to call them to find out about my car. More

by lindalfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
November 26, 2023

Derek’s customer service was excellent. I expressed exactly what I wanted and he had it ready when I arrived with a “VIP” tag on it. My family and I felt not only special but as if we were More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Frank
November 25, 2023

Need to have more comfortable seats, in the waiting area and more comfortable seats at the desk while you making the deals. need to have a variety of snacks in the waiting area and need to have someone at t More

by halltatum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Martin
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