Big Star Ford

Derek’s customer service was excellent. I expressed exactly what I wanted and he had it ready when I arrived with a “VIP” tag on it. My family and I felt not only special but as if we were I expressed exactly what I wanted and he had it ready when I arrived with a “VIP” tag on it. My family and I felt not only special but as if we were elite clients. The process was quick. We arrived at 4 and the keys were in my hand by 6. I will definitely recommend him to everyone I know in search for a new car. More

Need to have more comfortable seats, in the waiting area and more comfortable seats at the desk while you making the deals. need to have a variety of snacks in the waiting area and need to have someone at t and more comfortable seats at the desk while you making the deals. need to have a variety of snacks in the waiting area and need to have someone at the desk where you order accessories at all times More

I was prejudiced against you, I had come twice before, maybe because you acted indifferently and you were busy. The service was good the last time I came. maybe because you acted indifferently and you were busy. The service was good the last time I came. More

V E R Y G O O D P L A C E S S More

not reviewing my extended warranty thoroughly. I have an extended warranty. I brought my car for checked engine and they changed my purge valve, Within 3 months i need to bring my car engine and n I have an extended warranty. I brought my car for checked engine and they changed my purge valve, Within 3 months i need to bring my car engine and needs coolant to be fixed. they checked my car and has an extended warranty More

I’m satisfied on your service very good service writer and they do what they say and they do what they say More

Ali is great! ! 2nd time I’ve bought from him. Easy finance and delivery. A Plus!!! ! 2nd time I’ve bought from him. Easy finance and delivery. A Plus!!! More

Our sales person Richard was very helpful. Patient and knowledgeable. Everyone at the dealership were kind and showed sincere concerned for our needs. I give them an A+. Patient and knowledgeable. Everyone at the dealership were kind and showed sincere concerned for our needs. I give them an A+. More

Jose was exceptional in his service, he answered all my questions with sincerity and clarity and ran me through each process of the sale. Even after finishing the deal he has been very helpful with maintai questions with sincerity and clarity and ran me through each process of the sale. Even after finishing the deal he has been very helpful with maintaining my new Ford Maverick More

Advantage oil change says top off all fluids… did not top off coolant. Very disappointed when I called I was told the wording on my invoice has been wrong for the last three years… off coolant. Very disappointed when I called I was told the wording on my invoice has been wrong for the last three years… More