Big Star Ford

Anthone and team were fantastic to work with! Great service, great car! Big Star earned my business. Great service, great car! Big Star earned my business. More

First of all My service advisor was awesome, and mechanic was very helpful with the video explaining issues. Thanks for an awesome service. was very helpful with the video explaining issues. Thanks for an awesome service. More

My appointment was at 9:45 am for oil change and tire rotation. My car wasn't taken until after 11:30 am and wasn't finished until after 1:00. I was early for my appointment. I'm not sure what the probl rotation. My car wasn't taken until after 11:30 am and wasn't finished until after 1:00. I was early for my appointment. I'm not sure what the problem is, but it is unacceptable to take more than 3 hours for such a basic service. More

Renee and team were fantastic! Big Star came through KP was so helpful! Great Service! Big Star came through KP was so helpful! Great Service! More

Horrific service, damaged alternator by lying that it was drivable but did not inform that car needed water drivable but did not inform that car needed water More

Acknowledgeable, excellent Customer Service, respect customer time. Determine the best solution for an automotive problem customer time. Determine the best solution for an automotive problem More

Excellent customer service except for communication handling. They should use all the communication means provided to avoid delays in service. handling. They should use all the communication means provided to avoid delays in service. More

Everyone is professional. They contacted us by phone and text that our car was ready. Washed and vacuumed it. There was no wait when I dropped my vehicle off They contacted us by phone and text that our car was ready. Washed and vacuumed it. There was no wait when I dropped my vehicle off More

Turned my expectations around a total wow moment. You have to work with Ali and his Manger, and the general manager. Sold me a car in less than an Hour, signed the papers in a 15 min or less session You have to work with Ali and his Manger, and the general manager. Sold me a car in less than an Hour, signed the papers in a 15 min or less session, car cleaned and prepared by the time my documents were places on a flash drive. Go get your next car from.Big Star Ford. More

The customer service was great and we had a great experience. The salesperson and the overall environment was very welcoming. experience. The salesperson and the overall environment was very welcoming. More