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Big Star Cadillac - Service Center

Friendswood, TX

4.7
1,157 Reviews
Call Service Center (281) 819-4641

1,157 Reviews of Big Star Cadillac - Service Center

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November 05, 2023

all of my sevice were very good and all of my questions were answered so far all of my experience has been good. More

by JENNIFERGREEN7344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
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Nov 06, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 04, 2023

I have had Bobby Miller as a service representative since 2010 and he has always provided me with excellent service. More

by MAZIE.DOVE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 04, 2023

They handled my request instead of turning me away, which required them to stay a little after their scheduled time. More

by kbowling0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 04, 2023

Love my salesman. He’s the best in all of Houston. Will definitely be buying another car from him soon!! More

by winstonmosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 03, 2023

Bobby Miller is always extremely helpful and very friendly. The dealership is honest and easy to do business More

by LUPITAEDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

November 03, 2023

This dealership is very friendly and accommodating! I had a great experience for my first maintenance visit! More

by LILDEBVALDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian , zzKarah zzGonzales
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Nov 03, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 03, 2023

Jason and Melvin are wonderfully professional and positive. They represent the best of Big Star. More

by IKBLAKE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin
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Nov 03, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional experience.

November 03, 2023

Ainsley has always been amazing with me. I’ll only request her when I need service. Thank you so much Ainsley! Elizabeth Fredericks More

by ELIZJACQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The man who rode with me to find the squeak. I’m sorry I forgot his name. He was great!please give him credit. Ainsley knows his name.
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Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

November 03, 2023

This dealer has an outstanding team. Our salesman really made it happen for us and there was a lady that gave us a complete tutorial of our car (awesome/never ever experienced that) and More

by THECOMPTONSMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

November 03, 2023

I was able to easily make an appointment online. The service folks were considerate of my time & provided customer friendly service More

by KET1FISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
Report | Print
Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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