Big Star Cadillac - Service Center

Amie is awesome! The process was very easy! Customer service is great! Would recommend this dealership. My next purchase will be with Amie!! The process was very easy! Customer service is great! Would recommend this dealership. My next purchase will be with Amie!! More

Scheduling car maintainer was easy along with a next day service. The Big Star Advantagecare program came in handy. The service manager was courteous and got the requested care done despite being short staf service. The Big Star Advantagecare program came in handy. The service manager was courteous and got the requested care done despite being short staffed. More

Service Advisor was excellent in making sure all repairs were completed and informed as always. were completed and informed as always. More

Key to continuing getting my ELR serviced here is Bobby Miller. I guess we've known him since 2005 when Mary got her SRX at Ron Carter Cadillac in Alvin. It was good he was still there after the change in Miller. I guess we've known him since 2005 when Mary got her SRX at Ron Carter Cadillac in Alvin. It was good he was still there after the change in ownership to a mulistate company. Bigger isn't always better for customers. So far, so good. Thanks Bobby! My thanks to he technician who replaced the CUE hardware and left little evidence of the repair work. The CUE is like new. More

His the best guy in the dealer with the manager too, I’m Edwin Martinez and I like how he work, he need the best pay in the dealer, thank you so much for everything STEVE JASSO!! God bless you!! Edwin Martinez and I like how he work, he need the best pay in the dealer, thank you so much for everything STEVE JASSO!! God bless you!! More

Been a customers for 7 years and always had a pleasant experience!!!!.. Jeff and Bobby and great in the service department!!!.. they make me feel like one of the family every time !!! experience!!!!.. Jeff and Bobby and great in the service department!!!.. they make me feel like one of the family every time !!! More

They greeted me with friendly faces and great attention. The waiting area was clean and so were the bathrooms. The waiting area was clean and so were the bathrooms. More

Angelika was great to work with. Very straightforward but also works on your behalf. She didn’t try any typical car salesman tactics which I appreciated. I would recommend her to Very straightforward but also works on your behalf. She didn’t try any typical car salesman tactics which I appreciated. I would recommend her to anyone that is ready to buy a vehicle. More

I recently needed repairs on my Cadillac CTS as well as an oil change. Jeff dial in the service department was very helpful, very professional and kept me informed of the whole process. My wife was given a an oil change. Jeff dial in the service department was very helpful, very professional and kept me informed of the whole process. My wife was given a loner car, very smooth transition. I strongly recommend Big Star Cadillac. The service dept is outstanding!!! More

Staff there was very polite, and was there for all my needs. I was very impressed. needs. I was very impressed. More