Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
832 Reviews of Big Star Cadillac - Service Center
Sort by
September 02, 2023
Communication and follow up was great! Jose took care of us and had speedy service Jose took care of us and had speedy service More
by hryfam5
Verified CustomerEmployees Worked With
September 02, 2023
The service I received with big star Cadillac was a great experience...jose made it so easy for me.. experience...jose made it so easy for me.. More
by andrewojeda233
Employees Worked With
September 02, 2023
Professional, courteous, responsive, considerate, knowledgeable, caring, supportive, understanding and downright great to deal with at all times knowledgeable, caring, supportive, understanding and downright great to deal with at all times More
by MIKKI.EDWARDS
September 02, 2023
Great Customer service. Jason Dial is an amazing Service Representative. He make sure that he communicates with you from the start of your services until the vehicle is Jason Dial is an amazing Service Representative. He make sure that he communicates with you from the start of your services until the vehicle is delivered back to you. More
by BERNADETTE.SELLERS
Employees Worked With
Other Employees :
Brian S. Melvin and The Porter, I think his name is Chad, zzBritney zzNorman, zzJason zzWilson, zzJeff zzDial, zzKarah zzGonzales
September 02, 2023
Service and Sales is wonderful. However today called about complimentary cap emblem sign CADILLAC FOR MY WIFE AND I . I TOLD TO CHECK IN FRONT SALES . ANSWERING LADY TODAY SARCASTIC However today called about complimentary cap emblem sign CADILLAC FOR MY WIFE AND I . I TOLD TO CHECK IN FRONT SALES . ANSWERING LADY TODAY SARCASTIC RUDE HOBBY AND KELLY JEFF WHOLE TEAM . YOU GUYS ROCK . LOVE MY CT4 AND CTS I GOT FROM KELLY. COOL GUY . I TRULY EXPLAINED TO HER MY DIRECTION CHECK With SALES . I'M COOL WITH BIG STAR REGARDLESS . More
by jobemarvin1959
Employees Worked With
Other Employees :
zzBritney zzNorman, zzJason zzWilson, zzJeff zzDial, zzKarah zzGonzales
September 02, 2023
I have had a great experience with the service department at big star Cadillac here at big star Cadillac here More
by DNEWK79
Employees Worked With
Other Employees :
zzBritney zzNorman, zzJason zzWilson, zzJeff zzDial, zzKarah zzGonzales
September 01, 2023
Our new car wouldn't work. They took the car in and began to diagnose the issue without delay. We were provided a loner car with no wait. Shortly after leaving it we were told They took the car in and began to diagnose the issue without delay. We were provided a loner car with no wait. Shortly after leaving it we were told the issue and exactly when we could pick it up. Even our salesman was notified and involved making sure that we were taken care of. There's frequent communication with us about it by several methods. Impressive team work and willingness to solve the problem. More
by KAYRENMINGUS
