Big Star Cadillac - Service Center

Ainsley is great but feel like the mechanics are not meeting the same level of expertise meeting the same level of expertise More

The service was great and the text updates kept me aware of he cars progress. of he cars progress. More

Overall Big Star has been great with handling my maintenance and recent repair. They have a great place to work while I wait which is comfortable and convenient. maintenance and recent repair. They have a great place to work while I wait which is comfortable and convenient. More

Albert was great! Knowledgeable and personable. Staff courteous and always helpful. Facilities clean and coffee Knowledgeable and personable. Staff courteous and always helpful. Facilities clean and coffee More

He was super helpful he communicated with me at all times I’ll definitely come back to him I’ll definitely come back to him More

Great service Mr Lee was great and quick to have my truck ready in time . ready in time . More

My service advisor could have smiled sounded more happy to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. H to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. However, she never greeting me and didn't seem genuine. THANKS to the guy that helped order my part and read the codes on my truck. More

The oil change was gonna take much longer than initially Promised, after I inquired how much longer it will take, I determined I need to go so nice not to be late for work Promised, after I inquired how much longer it will take, I determined I need to go so nice not to be late for work More

They are great and will do everything they can to make sure the service is good sure the service is good More

Bobby is a good worker just a little flat but over all good customers service good customers service More