Big Star Cadillac - Service Center

I like the dealership, but sometimes you wait a long time for your car to be ready. for your car to be ready. More

It’s well organized, clean and efficient with professional and courteous agents.. Scheduling is flexible and very accommodating with pickup and drop off options: professional and courteous agents.. Scheduling is flexible and very accommodating with pickup and drop off options: More

This is a great dealership. I would recommend people to come here every time. They get you in and out. I would recommend people to come here every time. They get you in and out. More

Isaah is super helpful and makes it easy to deal with. Never have an issue with his service. Never have an issue with his service. More

Appreciate the good service and the updates on what service will be necessary on the next visit. Thank you Jose. service will be necessary on the next visit. Thank you Jose. More

Good and fast service even without an appointment. Good place to go to for service on your vehicle. Good place to go to for service on your vehicle. More

They alwas take good care of us everytime we bring our XT4 in for service. I would recommend Big Star Cadillac dealership to anyone needing service on their vehicle. XT4 in for service. I would recommend Big Star Cadillac dealership to anyone needing service on their vehicle. More

My advisor is always helpful and has good communication with me when i go to service with me when i go to service More

Great service. Service advisor was great and had vehicle washed and ready to go quick. Service advisor was great and had vehicle washed and ready to go quick. More

Service department was fine. Sales dept and dealership was terrible. Salesman misled us and now we have a vehicle that was not what we requested. When we attempted to address thi Sales dept and dealership was terrible. Salesman misled us and now we have a vehicle that was not what we requested. When we attempted to address this issue we were basically blown off. Sell your customer what they requested or don’t complete the sale. Since vehicle was delivered to our home days later we didn’t realize it wasn’t what we asked for. When we contacted manager at dealership, we are sorry was all we got. We have informed our family and friends and everyone else we know about this bait and switch. Cadillac should be embarrassed. More