Big Star Cadillac - Service Center

Excellent customer service ! Everyone was super! Bobby is number 1! He is very efficient! Johnny on the spot! We love doing business with you! Everyone was super! Bobby is number 1! He is very efficient! Johnny on the spot! We love doing business with you! More

Albert went above and beyond trying to help with my vehicle issue. Great communication and service. vehicle issue. Great communication and service. More

Bobby was great with assisting us he gave us a lot of information and he was very attentive and kind information and he was very attentive and kind More

I recently took my 2015 Chevrolet Impala V6 in to have the spark plugs replaced. I wanted the work done by a certified GM mechanic and my experience over the past two years with Big Star Cadillac has been the spark plugs replaced. I wanted the work done by a certified GM mechanic and my experience over the past two years with Big Star Cadillac has been outstanding. I continue to be very pleased with the work done on my two vehicles and will continue using their Service Dept. My Service Adviser is Bobby Miller and I want to thank him for always taking care of my needs and keeping me informed on the progress through the day. More

Whenever I'm getting my car repaired I can never get a loaner car to used. loaner car to used. More

It's always a pleasure whenever I visit Big Star Cadillac. They have exceptional staff that goes over and beyond to take care of their customers. Lisa A. still makes sure she greets me with her warm Cadillac. They have exceptional staff that goes over and beyond to take care of their customers. Lisa A. still makes sure she greets me with her warm smile; while reassuring me that the Service team will adequately take care of me. Ainsley is my preferred Service Person, because she is so knowledgeable about what's going on with my car. Jose exhibits excellent customer service as well. Big Star has top notch personnel. More

Very knowledgeable and courteous staff, completed maintenance and a recall needed on my vehicle in a timely manner. maintenance and a recall needed on my vehicle in a timely manner. More

Very good , fast service Ashley was very helpful and quoted me for the other repairs needed quoted me for the other repairs needed More

My service representative was tough to reach for an update. He never called me / I had to call & leave a message for him to call me back. update. He never called me / I had to call & leave a message for him to call me back. More

It is a very convenient location. The phones are answered quickly. The waiting room is comfortable. The phones are answered quickly. The waiting room is comfortable. More