Big Star Cadillac

Quality of work: After the purchase, I saw few air bubbles on my window tints. One is quite large, the Qc manager should have seen it . bubbles on my window tints. One is quite large, the Qc manager should have seen it . More

Jimmy Mauricio is very knowledgeable and displayed patience. I had a great car buying experience with this dealership and Jimmy Mauricio. I would and have recommended Jimmy to others looking to buy a patience. I had a great car buying experience with this dealership and Jimmy Mauricio. I would and have recommended Jimmy to others looking to buy a car. I would definitely purchase my next Cadillac via Jimmy M. More

Very Friendly and very helpful- answered all questions. Good location for future service ; like the ideas service will be provided by dealer. Bought additional coverages in case are is ding. Good location for future service ; like the ideas service will be provided by dealer. Bought additional coverages in case are is ding. More

George was a first class salesman. He was very attentive and made the process very smooth. I now have a fantastic new Caddy and a great friend. Thank you Ron Carter. and made the process very smooth. I now have a fantastic new Caddy and a great friend. Thank you Ron Carter. More

George was great to work with throughout the process of buying a new vehicle. I described to him what I was looking for in a new vehicle and he was able to direct me to a vehicle that I love and ensure it buying a new vehicle. I described to him what I was looking for in a new vehicle and he was able to direct me to a vehicle that I love and ensure it fit into my price point. He was friendly, informative, and is committed to ensuring I was/am satisfied with my new vehicle. Thanks! More

I shopped numerous Cadillac Dealerships before I bought my 3rd Escalade from Ron Carter and my saleman Alex Duron. Ron Carter and Alex were by far the most professional, courteous, informative and genuine my 3rd Escalade from Ron Carter and my saleman Alex Duron. Ron Carter and Alex were by far the most professional, courteous, informative and genuine of all the dealerships and salemen that I dealt with. Being a salesperon myself, I consider myself a good judge of salesmen qualities and Alex has them. I was not rushed, harrassed and it was obvious that Alex was "Old School" and felt the customer was always right. What impressed me the most is when I discovered the day after I signed all the paperwork and drove my new Escalade home that I had forgotten to use my $1,000 customer loyalty coupon. I called Alex the next morning (good thing I had his cell phone number) which was Thanksgiving morning and he reassured me that he would get it applied and he did. Very few salesmen have been selling cars as long as Alex (sorry Alex) but there is a reason why. He is simply the best and will be there in your corner after the sale as he was for me. I had bought my 2nd Escalade from a different dealership but Ron Carter was where I took it to get it serviced. I was impressed with how they treated me even though I had not bought my car from them. To say the least I would highly recommend Ron Carter and Alex to anyone looking for a the best possible car purchasing experience. More

Ron Carter gets a five star rating because of the friendliness of the staff,the knowledge of their products and the efficiency of everyone that we encountered. This is our third Cadillac vehicle wit friendliness of the staff,the knowledge of their products and the efficiency of everyone that we encountered. This is our third Cadillac vehicle within 9 years and that speaks for itself. George Clark was our salesman, who was very personable and funny. I was very hesitant about acquiring another car note, but George's knowledge of the SRX and the great deal that was offered was hard to say no to!! Robert, the finance rep from Hyuandi was very professional and efficient in closing the deal! More

George Clark's knowledge of the SRX was remarkable! Not once during our tour of this beautiful vehicle did we ask George a question, on the spot; and he not know the answer. Never once did he leave our si once during our tour of this beautiful vehicle did we ask George a question, on the spot; and he not know the answer. Never once did he leave our side to seek information on the SRX; his knowledge overwhelmed us and thanks to his patience and knowledge we are now the new owners of a beautiful, black SRX. More

My husband and I went to Ron Carter Chevrolet in December 2012 to look at Cadillacs and we were greeted with smiles and friendly service. Mr. Gary Yanibelli was our salesman and we found him to be very knowl 2012 to look at Cadillacs and we were greeted with smiles and friendly service. Mr. Gary Yanibelli was our salesman and we found him to be very knowledgeable, courteous and very helpful. He really made our car buying experience pretty smooth and easy going. The dealership was pretty cool too because they really helped us with the wide variety of cars they had available and even Ms. June in the Business Office was very pleasant as well. Thanks again. More

Mr. Gary Yannibelli was my salesman (1/8/13)...at the Ron Carter dealership in Friendswood...his eagerness in devoting his time to my transaction was very refreshing...he really gave me his undivided attenti Carter dealership in Friendswood...his eagerness in devoting his time to my transaction was very refreshing...he really gave me his undivided attention with a smooth balance that was never pushy or aggressive...he treated me with great respect and seemed to genuinely appreciate the chance to assist me...he made my purchase a pleasurable, comfortable and informative experience... he was also both extremely knowledgeable and eager to share with me anything about the vehicle's technology (Cadillac SRX)...which was pretty overwhelming to me...and devoted an enormous amount of time after the sale...explaining how each function works...at times I was both amazed and baffled at what this car is capable of...and that he was he was so patient and friendly in explaining all the "gizmos and gadgets"...sometimes more than once to me...he never seemed frustrated as I struggled through all the amazing things this car is capable of... Gary was very professional...but also had a cordial and friendly personality...I never once felt rushed or "hustled" and would recommend him as contact for anyone interested in a fair deal...I honestly believe he gave me the best deal he could on the car... Michael Miller More