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Big Star Cadillac
Friendswood, TX
2,963 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
April 26, 2014
Great Job I had a great experience with Ron Carter Cadillac. George did a great job and I am very excited about establishing a good relationship with the deale I had a great experience with Ron Carter Cadillac. George did a great job and I am very excited about establishing a good relationship with the dealership. More
by tranders78
Employees Worked With
zzGeorge zzClark
April 24, 2014
Great deal It was a great deal for me driving from katy tx all the way to clear lake just to buy this car All do I have 3 or 4 dealers closes to me and no or It was a great deal for me driving from katy tx all the way to clear lake just to buy this car All do I have 3 or 4 dealers closes to me and no or of them can touch you price . More
by hquint1
Employees Worked With
Barbara Dovey, zzBarbara zzDovey
April 22, 2014
Excellent Customer Service I would like to take this moment and say thank you to Ron Carter Cadillace for providing excellent Customer Service. Also I would like to make a comm I would like to take this moment and say thank you to Ron Carter Cadillace for providing excellent Customer Service. Also I would like to make a comment in reference to Barbara Dovey. She worked very close with me throughout the entire process and believe me I can be a work out. She provided me with something that is rare these days. I feel like I have known her all my life. Everything was communicated through texting and emails with absolutely no miscommunication! I’m so impressed with this that I wanted to say it out loud! Thanks Ron Carter Cadillac and thank you Barbara Dovey. If the employees have the care and concern at Ron Carter Cadillac that Barbara Dovey has they are truly blessed and the best in town. More
by skeetertx
Employees Worked With
Barbara Dovey, zzBarbara zzDovey
April 19, 2014
2014 escalade In looking for a 2014 new escalade, I visited Houston area dealership on line and then visited 3 in person including Ron Carter. Ron Carter had the be In looking for a 2014 new escalade, I visited Houston area dealership on line and then visited 3 in person including Ron Carter. Ron Carter had the best price and my experience with George Clark, Sales Professional, was excellent. George new his product and I felt I got a fair deal on the car. I drove the car home the same day. I would recommend George and Ron Carter to others looking to buy a Cadillac. More
by andy_Tx
Employees Worked With
zzGeorge zzClark
April 18, 2014
Awesome Buying Experience This was the easiest car purchase we have ever experienced! Friendly, workable, non-pressure, know their products, and want you to be apart of their This was the easiest car purchase we have ever experienced! Friendly, workable, non-pressure, know their products, and want you to be apart of their Cadillac family! Barbara Dovey was awesome! Jimmy Mauricio GSM (Awesome), Stuart Saragoza SM (Awesome), Night receptionist (awesome), finance, and signing papers with June (awesome). Everyone needs to try this dealership! TOP NOTCH! You all have won our hearts! Our special THANKS go to BARBARA DOVEY for being THE BEST SALES PERSON EVER! Sue Langston More
by Scsumar
Employees Worked With
Barbara Dovey, zzJimmy zzMauricio, zzStuart zzSaragoza, zzBarbara zzDovey
April 16, 2014
Gratitude I would like to give a special thanks and extend my gratitude to George Clark. He was my salesman on the day I visited the dealership. He aided me in I would like to give a special thanks and extend my gratitude to George Clark. He was my salesman on the day I visited the dealership. He aided me in my selection of purchasing my dream car. George was warm,nice, and friendly! He was very knowledgable of his work. He made me feel as if I could trust him in obtaining a great deal. Before purchasing the car from George I has visited on several occasions Stewart dealership and I was unpleased with the way I was handled as a buyer. I did not experience this problem when working with George. Therefore, I strongly recommend his services to any new buyer looking to make a purchase. In addition, I would like to extend a special thanks to Ms.June Barron in financing, whom also displayed a high knowledge of comprehension of her work! Great job Ron Carter! I was truly pleased with my experience at your dealership! Felicia Hill More
by Peachwhere
Employees Worked With
zzGeorge zzClark
April 16, 2014
Treated like a luxury customer without the snobbishness I was referred to Ron Carter Cadillac by a friend. I spoke with Denise and she introduced me to Clint Conley in sales. From the first encounter with I was referred to Ron Carter Cadillac by a friend. I spoke with Denise and she introduced me to Clint Conley in sales. From the first encounter with both of these fine people, to the minute I drove my new Cadillac off the lot, my experience was the finest I have ever had. I had financing in place when I started the process but the financing through dealership was much better. Mr. Conley was in no hurry to "get to the next buyer", he appreciated me and my business. The other Cadillac dealers in Houston that I have dealt with should really learn what the customer needs, wants, and appreciates. Mr. Conley even delivered my car to my home for me to look at, dressed in a coat and tie. Very impressive!!!!! He took the time to show me all the functions of the Cadillac Cue, and even helped me enter important phone numbers in my cell phone such as roadside assistance, etc., so that my extraordinary experience continues! He even had knowledge of the area of town in which I live. I will be a loyal customer for Mr. Conley and Ron Carter Cadillac. THEY ARE THE BEST!!!!!!!! More
by jhmobley
Employees Worked With
zzClint zzConley
April 13, 2014
Thanks for taking care of my Referral Michael, thanks so much for taking care of my good friend on the purchase of her used 2012 Hyundai. She was very pleased with your efforts in finding Michael, thanks so much for taking care of my good friend on the purchase of her used 2012 Hyundai. She was very pleased with your efforts in finding her a great card at a great price on such SHORT notice after having had her car totaled! You turned a stressful situation into a positive one. Hope to send you even more referrals! More
by caddigirl
Employees Worked With
Michael Rideaux, zzMike zzRideaux
April 11, 2014
Review I visited the dealership for repair and was informed my warranty was about to expire. While waiting for the finance manager I was approached by Mr. C I visited the dealership for repair and was informed my warranty was about to expire. While waiting for the finance manager I was approached by Mr. Clark who brought me water. I then spoke to him about the new vehicles he was ver informative I then came back and again he was very informative and awesome. Now I have a new vehicle . More
by Dianthav
Employees Worked With
zzGeorge zzClark
April 11, 2014
Excellent car buying experience After resolving some misunderstandings on my part, I heartily recommend this dealership. Both Jimmy Mauricio and Dolores Fernandez were pleasant to d After resolving some misunderstandings on my part, I heartily recommend this dealership. Both Jimmy Mauricio and Dolores Fernandez were pleasant to deal with and made the car buying experience a pleasant one. More
by jcdonna
Employees Worked With
zzJimmy zzMauricio, zzDolores zzFernandez
