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Big Star Cadillac
Friendswood, TX
2,963 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
May 21, 2014
customer This is the second vehicle I purchased from this facility and both times have been great. I would have to say this last time was my best experence. T This is the second vehicle I purchased from this facility and both times have been great. I would have to say this last time was my best experence. The sales reps were AWESOME! They were knowledgeable and really care about the customer. Thanks for everything Marvin, Jimmy and Ron Carter Cadillac. More
by bbabin
Employees Worked With
zzJimmy zzMauricio, Marvin Webster
May 20, 2014
buying new crossover my experience was ok . the only thing that I would complain about is the time . the sales person was very nice and worked very hard to get our busine my experience was ok . the only thing that I would complain about is the time . the sales person was very nice and worked very hard to get our business. in the end he did. they did try to take very good care of us while we were their. I would recommend this dealership and I have already . More
by ronnharmon
Employees Worked With
May 19, 2014
Great experience From beginning to time of purchase (and beyond), I was handled with respect. My salesman, Gary Yannibelli, was thoroughly familar with the CTS I boug From beginning to time of purchase (and beyond), I was handled with respect. My salesman, Gary Yannibelli, was thoroughly familar with the CTS I bought and fully answered all questions. Very customer service oriented which made the expereince great. I highly recommend this dealership and ask for Gary. You will be treated with white gloves. More
by JMR1000
Employees Worked With
May 19, 2014
Amie is awesome! I am writing to express my sincere appreciation for the manner in which my purchase of a new 2015 Escalade was handled by Amie Gulli-Jackson. Amie wa I am writing to express my sincere appreciation for the manner in which my purchase of a new 2015 Escalade was handled by Amie Gulli-Jackson. Amie was extremely professional, knowledgeable, and courteous. Since my purchase almost a month ago, she has continued to check-in with me to make sure all of my questions have been answered and that I am a happy customer. Without hesitation, I recommend Amie at Ron Carter Cadillac for your next purchase of a new or used Cadillac. More
by anitahgriffon
Employees Worked With
zzAmie zzGulli
May 18, 2014
Good Sales and price I found the SRX cars in internet. And then I called to ask and confirm some details and prices. George answered me questions and gave me prices prompt I found the SRX cars in internet. And then I called to ask and confirm some details and prices. George answered me questions and gave me prices promptly. The I bought a car in the afternoon. More
by GClark1405
Employees Worked With
zzGeorge zzClark
May 17, 2014
Happy customer Barbara was great. Worried about trade in and she made it easy. Walked in to trade for one vehicle and instead walked out with two. Barbara was great. Worried about trade in and she made it easy. Walked in to trade for one vehicle and instead walked out with two. More
by Cnbholdren
Employees Worked With
Barbara Dovey, zzBarbara zzDovey
May 16, 2014
Dealership Experience my experience at the dealership was very helpful from all the employees that helped us from the minute we walked in to the end purchasing my vehicle, my experience at the dealership was very helpful from all the employees that helped us from the minute we walked in to the end purchasing my vehicle, Mr.Mark Mauricio was an excellent sales person. I would recommend this dealership to all my family and friends...thank you More
by eblain07
Employees Worked With
May 12, 2014
Wonderful Experience Took my 2012 SRX in for regular service, oil change and tire rotation. Happen to see Stuart Saragoza , I had been in a accident at work, car drove th Took my 2012 SRX in for regular service, oil change and tire rotation. Happen to see Stuart Saragoza , I had been in a accident at work, car drove through a brick wall and hit me. Had neck fusion surgery, and will have rotator cuff when this heals. Told Stuart in the next couple of yrs want to trade my car for a white SRX with beige interior. Told him not in a hurry, next thing I know I meet Derick Kleinschmidt, who has a SRX to show me/ Took a test drive (really liked it). The greatest thing was the blind side warning. I can't turn my head. He was very knowlegdable and pointed out numerous great features. There was no pressure just value, he ask what were the items I must have. He worked the numbers and made a offer I couldn't let go. He set up my blue tooth. totally explained the CUE and how all the extras worked. He also called on Star and got my time added. I had just renewed. He must have spent over an hour with me, explaining all the goodies. We have received several notes from Derick thanking us and again letting us know if we have any questions please let him know. We Love, Love, Love our car, and the professional treatment we received. More
by zmangum
Employees Worked With
zzDerek zzKleinschmidt, zzStuart zzSaragoza
May 12, 2014
Great Ms. Amy did a very great job in helping me and my husband get the vehicle we've always wanted and we came home very happy. I would definitely recommen Ms. Amy did a very great job in helping me and my husband get the vehicle we've always wanted and we came home very happy. I would definitely recommend this dealership to anyone everyone was very helpful in assisting my family and getting us the help we needed. More
by villrl50
Employees Worked With
zzAmie zzGulli
May 11, 2014
Escalade Demo In my search for the best price and deal, Ron Carter Cadillac hit it out of the park. George Clark and I worked the deal completely over the phone in In my search for the best price and deal, Ron Carter Cadillac hit it out of the park. George Clark and I worked the deal completely over the phone in a day. I felt important as if were actually at the dealership in person, never did I feel like I was being put on the back burner which is pretty amazing when I saw for myself how busy this dealership actually was. I will be sure to recommend this dealership to all my friends and coworkers. All the employees were very polite and welcoming More
by Rcancino
Employees Worked With
zzGeorge zzClark
