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Big Star Cadillac
Friendswood, TX
2,881 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,881 reviews
December 18, 2024
My first visit to the remodeled dealership & was very spacious & bright. Was good to see Ms Denise at front desk & greeted by her cordial hospitality. spacious & bright. Was good to see Ms Denise at front desk & greeted by her cordial hospitality. More
by BECKYMC3
Verified Customer
December 17, 2024
Mark Parsons was totally prepared for our appointment and was able to answer all my questions. The support staff solved the few glitches and overall it was a very good experience. was able to answer all my questions. The support staff solved the few glitches and overall it was a very good experience. More
by George Vernau
December 17, 2024
Overall Big Star has been great with handling my maintenance and recent repair. They have a great place to work while I wait which is comfortable and convenient. maintenance and recent repair. They have a great place to work while I wait which is comfortable and convenient. More
by bbuzzelli
Employees Worked With
December 17, 2024
Albert was great! Knowledgeable and personable. Staff courteous and always helpful. Facilities clean and coffee Knowledgeable and personable. Staff courteous and always helpful. Facilities clean and coffee More
by LENELLYORK
Employees Worked With
December 17, 2024
He was super helpful he communicated with me at all times I’ll definitely come back to him I’ll definitely come back to him More
by ANA0114
Employees Worked With
December 16, 2024
Great service Mr Lee was great and quick to have my truck ready in time . ready in time . More
by ANA0114
Employees Worked With
December 16, 2024
My service advisor could have smiled sounded more happy to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. H to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. However, she never greeting me and didn't seem genuine. THANKS to the guy that helped order my part and read the codes on my truck. More
by GWENSIMS04
December 16, 2024
The oil change was gonna take much longer than initially Promised, after I inquired how much longer it will take, I determined I need to go so nice not to be late for work Promised, after I inquired how much longer it will take, I determined I need to go so nice not to be late for work More
by agent_neo
Employees Worked With
December 16, 2024
Both the dealership and the staff were very accommodating and professional to me and my son. and professional to me and my son. More
by aamadrid350
Employees Worked With
December 15, 2024
They are great and will do everything they can to make sure the service is good sure the service is good More
by Jewel
Employees Worked With
