Big Star Cadillac

2014 XTS Derek and George knew all aspects of the XTS. Derek answered all of the questions I had during the test drive. The owner of the agency called me afte Derek and George knew all aspects of the XTS. Derek answered all of the questions I had during the test drive. The owner of the agency called me after my first visit and assured me he would make an offer I could not refuse. I bought the car the next day. Awesome service. More

Wonderful buying experience My daughter and I wanted to look at and drive the ATS. We were greeted by George Clark. He offered to show us the ATS on the showroom floor instead of My daughter and I wanted to look at and drive the ATS. We were greeted by George Clark. He offered to show us the ATS on the showroom floor instead of walking the car lot in the heat. I must admit I'm not wowed easliy, George gave us a indepth overview of the ATS. Wow, really knows his Cadillacs! Never once did we feel pressured to buy like most salesman. Thanks George! More

My Dream Car James Teng helped us make a great deal on the car of my dreams. He was very kind and patient. We treated very well and spent less time than we ever James Teng helped us make a great deal on the car of my dreams. He was very kind and patient. We treated very well and spent less time than we ever had buying the car. My husband even got to go in the money machine. Thank you James and all the Ron Carter family. More

Highly Reccomend George Clark My husband and I had been trying to track down a 2015 Escalade Premium in white with no luck. I called Ron Carter and spoke to George (who was lovely My husband and I had been trying to track down a 2015 Escalade Premium in white with no luck. I called Ron Carter and spoke to George (who was lovely to chat with) and explained to him exactly what I was looking for and he assured me that if anything came in that fit my description he would give me a call. Having contacted just about every Cadillac dealership in the Houston metro area my hopes were not high that I'd ever hear from George, and resigned myself to the long wait associated with ordering my new vehicle. I was shocked when George called me 3 days later to tell me they had been allocated an Escalade that fit my needs exactly. We immediately went to Ron Carter and purchased the vehicle in a seamless and expedient transaction. George Clark was a man of his word and an absolute pleasure to work with. Thank you George!! More

Very Satisfied I stopped in for a test drive and drove out with a new Caddy, well I picked it up the next morning, but made the deal that same evening. Everyone was I stopped in for a test drive and drove out with a new Caddy, well I picked it up the next morning, but made the deal that same evening. Everyone was very nice and helpful. I feel that they went out of their way to make it happen for me. I had a good experience leasing, this was my first lease, and I am thankful I had the team working with me that I did. More

Cadillac SRX Derek, thank you for putting in the extra time to give us the best deal. We love our new Cadillac SRX and look forward to enjoying it for many years Derek, thank you for putting in the extra time to give us the best deal. We love our new Cadillac SRX and look forward to enjoying it for many years to come. More

Ask for Derek!!! Derek helped me through the buying process answering all of my questions and explaining, in detail, features of the CTS. I was very impressed with his Derek helped me through the buying process answering all of my questions and explaining, in detail, features of the CTS. I was very impressed with his no pressure attitude. He took the time to find the exact car I wanted with all of the features and colors I asked for. This has to be by far the easiest car purchase for me. Also, I love the car. I was stuck between two brands and Derek helped me decided on Cadillac. I am so happy he did. He saved me a lot of money during the sale and in the long run. This purchase was a week ago and he has since followed up with me a few times answering some questions and making sure I am happy with the car. If you are in the market for a luxury car, save yourself the trouble and go ask for Derek Kleinschmidt. More

Great Job George! My wife and I had gone to several other Cadillac Dealers looking at the SRX. George greeded us in a friendly professional manner. He blew us away wit My wife and I had gone to several other Cadillac Dealers looking at the SRX. George greeded us in a friendly professional manner. He blew us away with his knowledge of the SRX compared to other salespeople. George thank you for a great buying experiece! My wife and I love our new SRX!! More

Outstanding Sales Team!! EXCELLENT!!!!!!!!!!! I contacted Ron Carter dealership to speak with someone about trading in my Cadillac CTS4. I was very disenchanted with Stewar EXCELLENT!!!!!!!!!!! I contacted Ron Carter dealership to speak with someone about trading in my Cadillac CTS4. I was very disenchanted with Stewart Cadillac unprincipled behavior and almost given up on Cadillac. Mr. Derek answered the phone and promised he would do all he could to get the automobile I wanted. He then asked if it was okay that his manager speak with me. I said it was fine and I was connected to Mr Jimmie. Very professional, kind, compassionate, and driven person. The two were so willing to assist me that I thought it was just another sales pitch to get me into the dealership. They asked me when was it convenient for me to bring in my trade to get it appraised. Again, I was a little apprehensive and said these people are too nice and going to waste my time. Mr. Jimmie and Derek assured me that they would have the car I wanted on the lot with a day or two, brand new and give me a fair trade value for my 2011 CTS4. Well, they did everything they promised and more. I caught the flu while I was purchasing my vehicle and was not able to pick it up at delivery. Each day under the weather, the two called to ask how my health was doing. They assured me everything was okay and when I got better they would see me to pick up my car. I knew then I had two people that cared about me. Derek has an excellent mentor (Mr. Jimmie). The little time I spent at the dealership, I noticed how Mr. Jimmie is teaching Derek how to be the best, a perfectionist. Derek is going to be a great asset to the Cadillac family. He's young, intelligent, funny, energetic, free spirited, and most of all he listens. I am looking forward to my next trade when I retire in 4 years. Hopefully, the two can get together again and find me that perfect retirement automobile. I am so overwhelmed with happiness to have found two friends and a dealership that I feel comfortable doing business. It's very hard to find people that are concerned about your needs and go beyond the call of duty to see that you are treated fairly and with respect. Mr. Jimmie is managing the dealership very well. The atmosphere is very comfortable, clean, professional, and impressive. When you walk into the front doors the receptionist is very polite and friendly. The entire sales team were very professional and compassionate.Everyone wasn't too busy to acknowledge my presence. In my opinion, they are the best in the business! My God continue to bless this dealership staff in their personal and professional lives that they continue to strive to be the best! More

Ron Carter is the best Cadilac dealership in town. I feel lucky I found you and got my SRX with satisfaction. Thank you for your work on the weekend. I would choose you as my service shop if you are cl I feel lucky I found you and got my SRX with satisfaction. Thank you for your work on the weekend. I would choose you as my service shop if you are closer. :) More