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Big Star Cadillac
Friendswood, TX
2,963 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
July 12, 2014
RON CARTER CADILLAC I'm really happy with my new 2014 cadillac CTS. I had a very nice saleslady, named Diane Orendorf, I would highly recommend this place , Ron Carter Ca I'm really happy with my new 2014 cadillac CTS. I had a very nice saleslady, named Diane Orendorf, I would highly recommend this place , Ron Carter Cadillac, for your next new car purchase. HAPPY CUSTOMER, Yolanda Buitron More
by yolanda buitron
Employees Worked With
Diane Orendorf, zzDiana zzOrendorff
July 12, 2014
Wonderful Experience at Ron Carter Cadillac The professionalism, friendliness, knowledge, and helpfulness of everyone involved was outstanding. My salesperson, Alex, went above and beyond in wor The professionalism, friendliness, knowledge, and helpfulness of everyone involved was outstanding. My salesperson, Alex, went above and beyond in working with me to find the perfect vehicle. The entire experience from start to finish was stress free. The most difficult part was selecting the right vehicle for me from their huge inventory. I greatly appreciate the pressure free sales process in addition to the great deal. More
by bt-01
Employees Worked With
zzJimmy zzMauricio, zzAlex zzDuron, zzStuart zzSaragoza
July 11, 2014
Helping my sister purchase a new car Mike was one of the most courteous and friendly salesperson we have dealt with. He was very patient with us and never came close to being high pressur Mike was one of the most courteous and friendly salesperson we have dealt with. He was very patient with us and never came close to being high pressure which we will not tolerate. He spent much time finding the car we wanted. More
by cgfrei
Employees Worked With
zzMike zzRideaux
July 11, 2014
Great Car Buying Experiance I had been looking for a 2013 XTS Premium in Red for two months. Decided to check into the 2014 & found the perfect car (even had factory DVDs in the I had been looking for a 2013 XTS Premium in Red for two months. Decided to check into the 2014 & found the perfect car (even had factory DVDs in the back for the grandkids). Diana Orendorff was a great saleperson. I do not like high presure & she understood that & let the deal move at my pace. More
by smorgan
Employees Worked With
zzDiana zzOrendorff
July 10, 2014
Cadillac Very good sale representative. I will recommend him to a friends. I am Very happy with what I have bought was the new Cadillac CTS . Very good sale representative. I will recommend him to a friends. I am Very happy with what I have bought was the new Cadillac CTS . More
by Aapple4evr
Employees Worked With
zzGeorge zzClark
July 03, 2014
Service @ Ron Carter I purchased a New 2014 CADILLAC XTS. Had a wonderful experience with Derek & the GM. Great pricing deal & execellent delivery process. Overall, a I purchased a New 2014 CADILLAC XTS. Had a wonderful experience with Derek & the GM. Great pricing deal & execellent delivery process. Overall, a very professional place to buy/trade vehicles. JD More
by Rizvi
Employees Worked With
The GM, zzDerek zzKleinschmidt
July 03, 2014
New Care Purchase - Excellent Customer Experience In considering a new car purchase, my wife and I decided to consider Ron Carter Cadillac -- although we had previously purchased from another Cadillac In considering a new car purchase, my wife and I decided to consider Ron Carter Cadillac -- although we had previously purchased from another Cadillac dealer. We were quite happy with the previous dealership, but after dealing with Clint Conley at Ron Carter, we were 'sold' on switching dealerships. The overall experience was nice, considering buying a new car can be a daunting, unpleasant task sometimes. The dealership has a calm and friendly feel to it, and Clint's low (no) pressure style gave us the chance to take our time and really look at vehicles so we could make an informed decision on what would be best for us. The new car price was fair, the trade in allowance competitive, and financing was pain free. The Ron Carter service plan is excellent and with huge a loaner car fleet, one never has to worry about being without a vehicle - even for the included oil changes and tire rotations. The Cadillac brand is top of the line, and after owning one for many years, will likely always be a Cadillac owner. The vehicle is luxurious and solid, and the company stands behind it's product with fantastic, no hassle service. If you are considering a new vehicle, consider a Cadillac, and definitely check out Clint at Ron Carter. You will most likely drive off in a beautiful new car. More
by MJDMike
Employees Worked With
zzClint zzConley
July 02, 2014
Most Enjoyable The experience for myself and my wife to experience the most relaxed state of buying a vehicle from this store was great. As for Mr. Webster to June i The experience for myself and my wife to experience the most relaxed state of buying a vehicle from this store was great. As for Mr. Webster to June in Finance and let's not forget the receptionist I say; " Hard work beats talent when talent fails to work hard ". Thanks again. More
by can2blue
Employees Worked With
Marvin Webster
July 02, 2014
George Clark Experience George Clark, and Ron Carter Cadillac is A#1 in our books. Mr. Clark was 100% professional AND personal. He was fabulous to work with. George Clark, and Ron Carter Cadillac is A#1 in our books. Mr. Clark was 100% professional AND personal. He was fabulous to work with. More
by donjackie
Employees Worked With
zzGeorge zzClark
June 28, 2014
'POS' Positively Outrageous Service The friendliness and professional greeting from your employees was thumbs up all the way!! Diana Orendorff, Jimmy Mauricio and Stuart Saragoza worked The friendliness and professional greeting from your employees was thumbs up all the way!! Diana Orendorff, Jimmy Mauricio and Stuart Saragoza worked with me and not only did they manage to convince me that the SRX was the right automobile for me, but they manage to make me smile and happy. I am looking forward to driving the SRX for many years ahead and the 'POS' that Ron Carter Cadillac will provide for me. Kindest regards, Annette Elliott More
by aaelliott56
Employees Worked With
June, zzJimmy zzMauricio, zzDiana zzOrendorff, zzStuart zzSaragoza
