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Big Star Cadillac
Friendswood, TX
2,963 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
July 29, 2014
Very professional and courteous in every way!! A very professional dealership with a staff and facility that goes out of their way to make you feel welcome. Although waiting may be involved the go A very professional dealership with a staff and facility that goes out of their way to make you feel welcome. Although waiting may be involved the good service makes it worthwhile. More
by sherryfs
Employees Worked With
Johnny Gomez
July 27, 2014
Great car purchasing experience I had a great experience at Ron Carter Cadillac Friendswood, Tx. My daughter and I were needing new vehicles. My daughter was a repeat customer for t I had a great experience at Ron Carter Cadillac Friendswood, Tx. My daughter and I were needing new vehicles. My daughter was a repeat customer for this dealership. George Clark was very knowledgeable about the products and was a very easy going car salesman. George paid particular attention to be sure we knew features of the cars and took a considerable amount of time to teach us about our new cars. Very pleasurable experience. Would wait for George to be my car salesman the next time I am in the market for a new car. The GM Jimmy Mauricio was great, as well. More
by jkbateman
Employees Worked With
zzJimmy zzMauricio, zzGeorge zzClark
July 24, 2014
New ATS Happy Custoner I Love my New ATS and appreciate having Marvin and George going step-by-step and showing me how to work the Bluetooth, On Star, Navigation and setting I Love my New ATS and appreciate having Marvin and George going step-by-step and showing me how to work the Bluetooth, On Star, Navigation and setting My seat to retract when exiting the vehicle and receiving more than I expected for my trade-in. I look forward to coming back in the Future. thank you, Jimmy Mauricio, Marvin Webster and George Clark More
by aontiver1
Employees Worked With
zzJimmy zzMauricio, zzGeorge zzClark, Marvin Webster
July 23, 2014
perfect salesperson She was great to work with. She really made me feel comfortable. I recommend her to anyone. She really loves her job and that made it a little easier She was great to work with. She really made me feel comfortable. I recommend her to anyone. She really loves her job and that made it a little easier for me to trade my car in. Very much a people person with a great attitude. Great overall experience. I'd advise anyone to stop by and ask for Amie. Never a dull moment. More
by Texasdude281
Employees Worked With
zzAmie zzGulli
July 21, 2014
New ATS I was referred to Alex Duron from a friend. He was great to work with and made sure I was happy with my purchase. Overall, it was a good experience. I was referred to Alex Duron from a friend. He was great to work with and made sure I was happy with my purchase. Overall, it was a good experience. More
by ATStoday
Employees Worked With
zzAlex zzDuron
July 20, 2014
Got my dream car! When we decided to trade my Saturn Outlook for a smaller SUV we decided to look into an SRX. I had never owned a Cadillac before and after test drivin When we decided to trade my Saturn Outlook for a smaller SUV we decided to look into an SRX. I had never owned a Cadillac before and after test driving the SRX I was in love! George Clark was our salesman. He was very down to earth. We decided to shop around but returned to Ron Carter two weeks after the test drive. George was able to work out a deal to put me in the SRX. While waiting to finalize the paperwork George made sure we were comfortable and then he helped us set up our SRX On star and phone. Thank you George and Ron Carter! More
by jojosmith06
Employees Worked With
zzGeorge zzClark
July 19, 2014
New XTS Barbara showed me several cars of my choosing and helped me select one that I liked. She explained the product without pressure. After the sale, she Barbara showed me several cars of my choosing and helped me select one that I liked. She explained the product without pressure. After the sale, she and Patrick followed me home, about sixty miles, to deliver the car and explain the features. This took them until about 9 PM. I appreciate their desire to meet my needs. More
by mlcole
Employees Worked With
Patrick, zzBarbara zzDovey
July 17, 2014
New SRX Alex was very professional, friendly and knowledgable. He went beyond what he needed to do to make the deal happen. One example was that he came in Alex was very professional, friendly and knowledgable. He went beyond what he needed to do to make the deal happen. One example was that he came in on his day off to close the deal. This is the second time we bought a car from him because he is so good. More
by rick9670
Employees Worked With
zzAlex zzDuron
July 17, 2014
Keith Davis. Great job. Yes ,I would. Come back to this dealership good people,,what I could see the worker work like a family. And pull together. To get the job done ,,,will Yes ,I would. Come back to this dealership good people,,what I could see the worker work like a family. And pull together. To get the job done ,,,will tell all my friends. And family to come in to buy a car ..Great job. To the staff.. More
by isabel35
Employees Worked With
Keith Davis
July 14, 2014
Excellence with Honesty at Ron Carter Cadillac My salesperson immediately introduced herself and was very knowledgeable in the inventory she had. This made it easier and facilitated the informatio My salesperson immediately introduced herself and was very knowledgeable in the inventory she had. This made it easier and facilitated the information I needed in acquiring the Cadillac I was looking for. It was this type of experience that I wanted in assisting me get not only the car I was seeking but also the price that made it possible for this purchase to be made. Thank Diana Orendorff for your great assistance. We plan on coming back for future business. I will also let family and friends in on where a person can get well treated during the important process of selecting an excellent Cadillac to drive. More
by ecurbanotx
Employees Worked With
zzDiana zzOrendorff
