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Big Star Cadillac
Friendswood, TX
3,467 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,467 reviews
May 21, 2022
Amie was awesome. I was extremely picky about what I was looking for. She did not stop until she found the perfect match for me at the right price point. The delivery I was extremely picky about what I was looking for. She did not stop until she found the perfect match for me at the right price point. The delivery to my home made the sale absolutely delightful. I have to say this was my best vehicle purchase experience. More
by Tracy
Employees Worked With
April 24, 2022
Everyone who I met was extremely nice and helpful. Mark Mauricio my salesman was the absolute best. My purchase was completed in 3 hours with easy and fair negotiations. I got everything I asked for. Mark Mauricio my salesman was the absolute best. My purchase was completed in 3 hours with easy and fair negotiations. I got everything I asked for. More
by Caddieval
April 23, 2022
Awesome experience will be back again Big Star Cadillac made me feel at home and at ease with my purchase needs. Thanks again made me feel at home and at ease with my purchase needs. Thanks again More
by markm7520
Employees Worked With
April 11, 2022
Just wanted to say a big thanks to Illya Brown and the sales support team. I was very impressed with the courtesy they extended to everyone and made the whole sales process easy. I look forward to having sales support team. I was very impressed with the courtesy they extended to everyone and made the whole sales process easy. I look forward to having my car serviced here as well . Matt More
by mdewitt308
March 28, 2022
Worked with Benito Sanchez recently to purchase a new Cadillac Escalade Sport--excellent customer service and knowledge of the vehicle. Benito was low pressure, a straight shooter. and very customer fri Cadillac Escalade Sport--excellent customer service and knowledge of the vehicle. Benito was low pressure, a straight shooter. and very customer friendly. Benito delivered on everything he promised--great work! More
by 2WrightsDontMakeAWrong
March 22, 2022
Jeremy at Big Star Cadillac was a pleasure to work with. He worked with us to ensure we got the deal we needed and he never made us feel pressure. They delivered the car to us quickly. Damy was the person t He worked with us to ensure we got the deal we needed and he never made us feel pressure. They delivered the car to us quickly. Damy was the person that delivered for us and she was so nice. She went over all of the features the car had to offer. Overall this was a great car buying experience. More
by Rebecca Tokaz
Employees Worked With
Damy and Jeremy
March 19, 2022
Called to Inquire about a vehicle. She hung up on me once. She called back and once I stated I would still look around other dealers she hung up on me. Very unprofessional. Sad to see She hung up on me once. She called back and once I stated I would still look around other dealers she hung up on me. Very unprofessional. Sad to see she would treat a potential buyer thus way. More
by ivan0072
Employees Worked With
Angelika Felix
February 28, 2022
Brought my car to be checked out and to see if the warranty that the car has covers the brakes and wipers like it says there and been here almost 3 hours with no update until I have to go up there and warranty that the car has covers the brakes and wipers like it says there and been here almost 3 hours with no update until I have to go up there and ask and for them to tell me it’s not covered like the warranty says but never bothered to come tell me anything till I went up there after 2 and 1/2 hours. So now they only gonna put only the wipers and wash my car. So what’s the point of putting warranty for that and paying soo much and it won’t cover it like the other dealer finance guy told me from Sterling McCall where I got it from!!! This is crazy! Thx for the wipers and wash More
by LaGuerita
Employees Worked With
A D
February 25, 2022
Excellent salesperson George Castillo…. Professional, Very knowledgeable and friendly. Easiest car buy experience I’ve ever had. Highly recommended if wanting a Cadillac with a salesperson Professional, Very knowledgeable and friendly. Easiest car buy experience I’ve ever had. Highly recommended if wanting a Cadillac with a salesperson who knows his stuff More
by Coach
February 12, 2022
They have great service and easy to deal with. Answers all of my questions and needs all of my questions and needs More
by mhua78
