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Big Star Cadillac
Friendswood, TX
2,718 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,718 reviews
January 02, 2013
I had a great experience at Ron Cater Cadillac. My Salesman, Clint Conley, did a great job of finding me the SRX I wanted, at the price I wanted. Although, the original SRX I desired was sold, Client Salesman, Clint Conley, did a great job of finding me the SRX I wanted, at the price I wanted. Although, the original SRX I desired was sold, Client did an outstanding job of finding a exact match and selling it to me for the original price he had quoted. Clint is a man of his work and very easy to work with. I highly recommend Clint and Ron Carter! More
by jgnos8
Employees Worked With
zzClint zzConley
January 01, 2013
George was very friendly, relaxed and informative. He was never pushy or pressuring like at the other dealerships and he was careful to make sure we were completely satisfied with everything. was never pushy or pressuring like at the other dealerships and he was careful to make sure we were completely satisfied with everything. More
by melwarren
Employees Worked With
zzGeorge zzClark
December 31, 2012
Julio came highly rated to me by one of my employees. He did not let us down one bit, in fact he was extremely informative and ensured that we were well taken care of. This was our first Cadillac and first did not let us down one bit, in fact he was extremely informative and ensured that we were well taken care of. This was our first Cadillac and first experience with Ron Carter, but Julio made an overwhelming great impression for the entire process.Our needs were taken care of in a very clear and quick manner. It was the easiest auto purchase in my life. Many Thanks! More
by jballortho
Employees Worked With
zzJulio zzZavala
December 29, 2012
Clint Conley our sales rep was awsome! Took the time and effort and listened to our needs/wants! Very patient with great explaining and working with us to make the right deal! I would recommend this sales effort and listened to our needs/wants! Very patient with great explaining and working with us to make the right deal! I would recommend this sales associate for anyone making such a major purchase as buying a vehicle. Ask and you shall receive! Great Job Mr. Clint Conley and the Ron Carter Staff! More
by annwilli
Employees Worked With
Clint Conley, zzClint zzConley
December 28, 2012
My husband and I were shopping different makes/models of SUVs, and we dread car shopping. Clint greeted us and was not the typical pushy salesperson. He was knowledgeable about answering my questions, and SUVs, and we dread car shopping. Clint greeted us and was not the typical pushy salesperson. He was knowledgeable about answering my questions, and I had many! We were able to test drive the car and Clint went along for the ride. We listened for any road noise and the sound of the engine. Clint did not constantly chat about all the features like some salespeople do. As we asked questions, he kindly elaborated on the different options available. We returned a few weeks later and purchased a 2013 Cadillac SRX. Clint returned my phone calls promptly and even sent me pictures of the car with the new rims after they installed them. I even asked again about the Michelin tires and he could have said, Yes, they are on the vehicle, but quickly snapped a picture and sent that to me as well while I was at work. We arrived at the dealership late in the evening, but he still reviewed the many features of our new purchase. He also preset some of my options per my request and said to call if I forget or have any additional questions. If you are looking to purchase a new vehicle, please go visit and ask for Clint Conley. Thank you. More
by birdt3
Employees Worked With
zzClint zzConley
December 23, 2012
Michael Rideaux was very friendly and profesional as was all the folks we came in contact with at dealership in buying our car. This is our second vehicle purchase from Ron Carter Cadillac. all the folks we came in contact with at dealership in buying our car. This is our second vehicle purchase from Ron Carter Cadillac. More
by welchcr
Employees Worked With
Michael Rideaux, zzMike zzRideaux
December 23, 2012
This was one of the best experiences I have had buying a car. Gary made it fun and very informative. He seem to have all the answers explained and took his time. I will go back to Gary again. car. Gary made it fun and very informative. He seem to have all the answers explained and took his time. I will go back to Gary again. More
by Renee posey
December 22, 2012
From the minute we walked in the door, George had our attention! He was an awesome salesman. Very knowledgeable about Cadillacs, no hard-sell, couldn't do enough to make us happy. Not just the sale, attention! He was an awesome salesman. Very knowledgeable about Cadillacs, no hard-sell, couldn't do enough to make us happy. Not just the sale, but he's been excellent on the follow-up after we purchased the SRX as well. Highly recommend George! More
by lking29
Employees Worked With
zzGeorge zzClark
December 21, 2012
Great Experience!! I enjoyed working with George Clark. He made it very pleasant and easy!!! I would recommend this dealership to my family and friends!! He made it very pleasant and easy!!! I would recommend this dealership to my family and friends!! More
by Lauralaw
Employees Worked With
zzGeorge zzClark
December 20, 2012
Superior dealership requires superior customer service, time, energy, patience, courtesy and Ron Carter will make sure you are a happy superior customer with your purchase. time, energy, patience, courtesy and Ron Carter will make sure you are a happy superior customer with your purchase. More
by Marton
Employees Worked With
zzMike zzRideaux
