Big Star Cadillac

Kept working hard till they found what i was looking for exactly. Been trying to get a 21 escalade for 4 months now and its finally done exactly. Been trying to get a 21 escalade for 4 months now and its finally done More

Easy doesn’t say enough. The transparency from the beginning was a relief. Keith was easy to work with and straight forward. He has gained a lifetime customer. June was prepared and financing was seam beginning was a relief. Keith was easy to work with and straight forward. He has gained a lifetime customer. June was prepared and financing was seamless. Angela was very helpful and informative with the delivery. More

I like spending money on my wife for our anniversary but don’t like wasting time haggling. I told Keith what I wanted and he delivered. He had us on our way in no time. Couldn’t be happier. Will definitely don’t like wasting time haggling. I told Keith what I wanted and he delivered. He had us on our way in no time. Couldn’t be happier. Will definitely be back... same goes for Kelly in finance. 2021 CT5 More

Philip Connor single handedly changed my opinion of Ron Carter. I had a terrible experience there years ago and swore I would never return. However, I am so glad I did. It was truly the best and easiest ca Carter. I had a terrible experience there years ago and swore I would never return. However, I am so glad I did. It was truly the best and easiest car purchase we've ever made. He's absolutely outstanding and has gone above and beyond to make sure we are satisfied ever step of the way. If you're even considering purchasing a Cadillac - go see Phillip. You won't be sorry! More

Mark was extremely knowledgeable and helpful during my new car purchase. He went above and beyond before and after my purchase. Never pushy - which made the experience so relaxed and easy. I literally had new car purchase. He went above and beyond before and after my purchase. Never pushy - which made the experience so relaxed and easy. I literally had no worries or concerns. Every question was promptly answered, he made sure the entire experience was flawless. Will definitely be visiting Mark again! The entire staff at Ron Carter were helpful, courteous and inviting. Great dealership! More

Keith makes sure all our needs are taken care of. I appreciate him and him going above and beyond for us. It’s always a pleasure to deal with when we visit the dealership. He makes the difference. appreciate him and him going above and beyond for us. It’s always a pleasure to deal with when we visit the dealership. He makes the difference. More

Benito Sanchez made our car buying experience the best one we have ever had. He was professional and honest. He answered our questions fully and provided a wellspring of knowledge about the Cadillac we we one we have ever had. He was professional and honest. He answered our questions fully and provided a wellspring of knowledge about the Cadillac we were considering. Upon purchasing the car, Benito went the extra mile, which was just icing on the cake. Benito went above and beyond to ensure that we were one hundred percent satisfied, and we were! Thanks so much, Benito! Would absolutely work with Benito again. We highly recommend Ron Carter! More

I was interested in purchasing a pre-owned XT5. My salesman was Charles Jackson. After our initial conversation, Charles sent me a quote in which he added almost $4000 for a Premium Care Package, whi salesman was Charles Jackson. After our initial conversation, Charles sent me a quote in which he added almost $4000 for a Premium Care Package, which I did not ask for. After informing him of this, I asked for the carfax, when I noticed the vehicle had been in an accident. But, he was not willing to lower his price 1 penny. I even found an identical vehicle at another dealership $2500 less and had more options. Mr. Jacskon would not budge off his price. I received a text from Mr. Jackson that read "We have been back and forth on this price. It is firm and we will not reduce the price. Either come and get the car or quit texting me" Very rude in my opinion and condescending. Mr. Jackson had NO regards to my well-being if I purchased the vehicle in the sense that I would have to deal with that recorded accident years down the road if I wanted to trade the vehicle in. Mr. Jackson further added that he would block my number and to never call him again. I showed his text to a salesman and his sales manager at another dealership. I was told that he should be fired for such a rude message, and as a result they felt sorry for me. Dropped the purchase price of the car I was looking at another $1500. STAY AWAY from Charles Jackson at Ron Carter! More

I had a great leasing experience with Ron Carter Cadillac. The team was truly customer obsessed and made sure my needs were understood and satisfied Cadillac. The team was truly customer obsessed and made sure my needs were understood and satisfied More

Mark is amazing! He explains everything to you and takes his time to hear what you’re wanting! He went above and beyond for us & will definitely keep coming as long as he’s here! his time to hear what you’re wanting! He went above and beyond for us & will definitely keep coming as long as he’s here! More