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Big Star Cadillac

Friendswood, TX

4.8
3,518 Reviews
We Hear You. At Big Star Cadillac, we believe luxury should be effortless, transparent, and tailored to your life. Proudly serving Houston and drivers throughout Texas, we offer one of the largest selections of new Cadillac models and Certified Pre-Owned vehicles. Expect UP-FRONT, TRANSPARENT PRICING Whether buying or leasing, the process should be simple and stress-free. That is why Big Star Cadillac is committed to clear, up-front, and transparent pricing on every vehicle we sell.
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18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 3,518 reviews

September 03, 2022

Steve was great to deal with and even helped us get our rental car turned in. Great customer service. More

by jason-elliott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jasso
Sep 06, 2022 -

Big Star Cadillac responded

Thank you, we appreciate you!

September 03, 2022

Benito Sanchez has been the best salesperson I ever had n all different dealerships!!! He always calls us to make sure we were happy n satisfied with our new Cadillac!! This is my 4th Cadillac and we are ver More

by Luis Ceballos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Big Star Cadillac responded

Thank you, Luis, we appreciate your loyalty and kind words!

September 02, 2022

Big Star Cadillac has great service, highly recommend. I was there today (09/02/22). More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
Sep 06, 2022 -

Big Star Cadillac responded

Thank you!

September 02, 2022

George provided excellent communication and customer service, I highly recommended him for any of your vehicle buying process.we need more sales people like him. More

by djrodney2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Big Star Cadillac responded

Thank you, we appreciate your kind words!

Sep 02, 2022 -

djrodney2001 responded

You welcome 🤗

September 02, 2022

David B gave us excellent care and attention. Knowledgeable about his products and transparent with us about those products. Easy financing process as well. Highly recommend David B and Big St More

by Drlsharp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzDavid zzBukrinsky
Sep 02, 2022 -

Big Star Cadillac responded

Thank you, we are honored by giving us your business and recommendation!

September 01, 2022

One of the most professional and customer focused dealerships. You will be very happy if you purchase your next car here! More

by Bob T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzAmie zzGulli, Tausif Shah
Sep 02, 2022 -

Big Star Cadillac responded

Thank you, Bob, we appreciate you!

September 01, 2022

Service department is efficient and customer oriented. The car was repaired on time. And returned clean. More

by Tibupar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzIsaac zzGarza
Sep 01, 2022 -

Big Star Cadillac responded

Thank you, we appreciate you!

Sep 01, 2022 -

Tibupar responded

Great care and timely service by Isaac. Solved the issue promptly.

August 31, 2022

The whole buying experience from Big Star Cadillac was awesome. It was a pleasure from start to finish and my sales person Angelika was amazing! More

by Gtaylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzAngelika zzFelix
Aug 31, 2022 -

Big Star Cadillac responded

Thank you for your review and business!

August 30, 2022

Awesome service from Mark. Made the process so smooth. Hassle free in and out in no time. More

by efrainrdz11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Big Star Cadillac responded

Thank you, we appreciate you!

August 30, 2022

Everything was great on second day Victor never Send pictures until another sales person had to tell him And that was the only problem. More

by lopez_frank52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Big Star Cadillac responded

Thank you for your review and business! Please let us know if there is anything else we can do to assist you.

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