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Big Star Cadillac
Friendswood, TX
2,941 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,941 reviews
September 03, 2014
Caddy Review Fantastic. Treated royally. I was greeted professionally. There was 1 discrepancy, but was happy to fix and the sale went well. I mad my husband left Fantastic. Treated royally. I was greeted professionally. There was 1 discrepancy, but was happy to fix and the sale went well. I mad my husband left the dealership happy. More
by lenanell
September 01, 2014
A very good time. Gary was very helpful in my getting a new CTS. He was also very helpful in showing me how thing on the inside worked. It was a good time. Gary was very helpful in my getting a new CTS. He was also very helpful in showing me how thing on the inside worked. It was a good time. More
by jisteele1969
Employees Worked With
September 01, 2014
Fantastic sales experience! Dalilah, Jimmy and Patrck were great through the entire sales experience. They made me feel appreciated and never pressured. I went there with one tho Dalilah, Jimmy and Patrck were great through the entire sales experience. They made me feel appreciated and never pressured. I went there with one thought in mind and ended up driving my SRX off the showroom floor. The finance process was smooth and my car was cleaned and detailed prior to my leaving the dealership. Patrick took the time to orient me to my vehicle and went with me to return my rental I also met two other sales agents Marvin and George that were friendly and very helpful. Thanks to them all. More
by Judy Howard
Employees Worked With
Dalilah Pereznegron, Patrick Jacobs, zzJimmy zzMauricio, Marvin Webster
September 01, 2014
Wonderful customer service! I had the best customer service experience! Highly recommend anyone to go to the Ron Carter Cadillac store. They weren't pushy at all while I was shop I had the best customer service experience! Highly recommend anyone to go to the Ron Carter Cadillac store. They weren't pushy at all while I was shopping. Very nice employees! More
by Lindinicole
Employees Worked With
Derek kleinschmidt, zzDerek zzKleinschmidt
September 01, 2014
SANTA FE 2.0T I enjoyed my time at the dealership. I went with my wife and two kids. They have a friendly environment for the entire family. Plus, we found our n I enjoyed my time at the dealership. I went with my wife and two kids. They have a friendly environment for the entire family. Plus, we found our new car. More
by aegm1989
Employees Worked With
Tommy Alvarado
August 31, 2014
Overalll a good transaction Derek was great. The deal went smooth. Overall a great experience but the new car could have been detailed better. The interior of the car was not Derek was great. The deal went smooth. Overall a great experience but the new car could have been detailed better. The interior of the car was not cleaned well. More
by Rswan
Employees Worked With
June Barron, zzDerek zzKleinschmidt
August 30, 2014
Bill's Review Excellent - from start to finish plus follow-up. Salesperson, Barbara Dovey provided very professional service throughout the entire sales process. In Excellent - from start to finish plus follow-up. Salesperson, Barbara Dovey provided very professional service throughout the entire sales process. In addition, the Finance Agent, Kelly Wilson, made that process painless. More
by bigshot.ba
Employees Worked With
zzBarbara zzDovey
August 29, 2014
Ask for Kilan and get the best deal I just completed a purchase from Ron Carter Hyundai in Friendswood and experienced excellent service from Kilan who looked after me every step of the I just completed a purchase from Ron Carter Hyundai in Friendswood and experienced excellent service from Kilan who looked after me every step of the way through the purchase. Nothing was too much trouble for him and i would recommend contacting him to any friends and family without any doubts. I got a great price for my trade-in, and top service throughout. More
by jelsbury1234
Employees Worked With
Kilan
August 29, 2014
Great expireance Great experience Jhonny Gomez was a great seals man very helpful and friendly made the car buying expireance pleasant and enjoyable. Would recommend t Great experience Jhonny Gomez was a great seals man very helpful and friendly made the car buying expireance pleasant and enjoyable. Would recommend to friends. More
by mfernandez3103
Employees Worked With
Jhonny Gomez
August 29, 2014
thank you Amy and Stuart did a fantastic job of finding the perfect car for our family. We will definitely return to this dealership for all of our car buying n Amy and Stuart did a fantastic job of finding the perfect car for our family. We will definitely return to this dealership for all of our car buying needs. More
by yolimejia
Employees Worked With
zzStuart zzSaragoza, zzAmie zzGulli
