Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
3,518 Reviews
We Hear You. At Big Star Cadillac, we believe luxury should be effortless, transparent, and tailored to your life. Proudly serving Houston and drivers throughout Texas, we offer one of the largest selections of new Cadillac models and Certified Pre-Owned vehicles. Expect UP-FRONT, TRANSPARENT PRICING Whether buying or leasing, the process should be simple and stress-free. That is why Big Star Cadillac is committed to clear, up-front, and transparent pricing on every vehicle we sell.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,518 reviews
September 17, 2022
Our experience at the dealership was great overall! George was an awesome sales associate! Very comfortable working with him. At no point did we feel pressured in any way. He was also very professional George was an awesome sales associate! Very comfortable working with him. At no point did we feel pressured in any way. He was also very professional and helpful. I would definitely recommend him if you are looking to buy a vehicle from Big Star Cadillac! More
by Adriana Ruiz
September 17, 2022
These guys killed with their selection, courtesy, and overall attentive staff. I would recommend them to anyone I know. overall attentive staff. I would recommend them to anyone I know. More
by deanwileyarmy
Employees Worked With
Other Employees :
zzJeremy zzRodabaugh, zzAngelika zzFelix
September 16, 2022
Sales person (Felix) Help us in holding the car because we come from another state of louisiana we come from another state of louisiana More
by Danieldmayeux
September 16, 2022
It really surprised me how fast they work to took care of me, rapid responses, excellent customer service WOW! Beyond words can express. THANK YOU! me, rapid responses, excellent customer service WOW! Beyond words can express. THANK YOU! More
by mlvelazquez
Employees Worked With
zzAngelika zzFelix
September 13, 2022
I ordered my car and I never had to make one call because my salesman kept in contact with me the entire time. my salesman kept in contact with me the entire time. More
by jlmichalak01
Employees Worked With
September 09, 2022
The people at this dealership were friendly and fast. The car that was on their website was actually on the lot. The car that was on their website was actually on the lot. More
by Sandywatkins
September 09, 2022
Always helpful and willing to work with you and financial situation! Most of all the positive attitude that they give you right from the beginning. situation! Most of all the positive attitude that they give you right from the beginning. More
by tello_ignacio
Employees Worked With
September 07, 2022
I had an excellent buying experience with the whole team at Big Star Cadillac! They were all patient and thorough when it came to helping me trade in my previous vehicle for my Escalade! I will most definit at Big Star Cadillac! They were all patient and thorough when it came to helping me trade in my previous vehicle for my Escalade! I will most definitely be back next time! More
by JDODD5911
