Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
3,472 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,472 reviews
August 09, 2022
Amazing service! Would highly recommend working with George Castillo. He was an easy person to talk to and as well made sure to find the perfect car that was ideal fo Would highly recommend working with George Castillo. He was an easy person to talk to and as well made sure to find the perfect car that was ideal for me. He also worked well with my situation, couldn’t be anymore happier! More
by chantalf
August 08, 2022
15 words is to much to write so I will try to make it short. It was a good experience. short. It was a good experience. More
by Nate.saunders.nf
August 08, 2022
George helped get me taken care of getting into the car that I wanted. Fast easy and professional that I wanted. Fast easy and professional More
by brentperry2013
August 08, 2022
George and the group at Big Star were incredible. I was purchasing from out of state and they made the process as painless as possible. They offer exceptional pricing and fantastic service. George wa I was purchasing from out of state and they made the process as painless as possible. They offer exceptional pricing and fantastic service. George was a breeze to work with and we were able to get all of the information exchanged to go the sale over the phone incredibly simple. They arranged to pick me up at the airport when I flew in to pick up the vehicle. Fantastic experience. More
by Nate Lickteig
August 05, 2022
They were very nice, friendly, and excellent service. I really can’t complain about anything. Everyone was cordial and treated me well I really can’t complain about anything. Everyone was cordial and treated me well More
by Margie
August 02, 2022
Very friendly and helpful one of the nicest salesman I came across in the auto industry 10/10 would recommend! came across in the auto industry 10/10 would recommend! More
by Cbeltran15
August 02, 2022
Big Star is a GREAT place to purchase your vehicle from. The only thing that I don't care about is that Ron Carter gave you an year of oil changes, rotations, etc.. So, I would thing that Big Star would do The only thing that I don't care about is that Ron Carter gave you an year of oil changes, rotations, etc.. So, I would thing that Big Star would do the same; otherwise, the service is GREAT. I do want to bring to everyone's attention about one sales person who makes everything GREAT and her name is Lisa Velasco. This woman really goes out of the way with her customers, whether you purchase a car or not, she makes you feel welcome. Her personality is really warm and you can tell that she's a Christian. I give Lisa KUDOS for the BEST Customer Service every! More
by sapphirebutterflies
Employees Worked With
July 27, 2022
Amelia Gulli works hard to get you want you want. Very personable give her a shout Very personable give her a shout More
by Melsanders02
Employees Worked With
