Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
3,319 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,319 reviews
July 14, 2021
Extremely satisfied with David's Professionalism.He Extremely satisfied with David's Professionalism. He knows his vehicle's and customer's. I felt very comfortable working with him. Can't go wrong wi Extremely satisfied with David's Professionalism. He knows his vehicle's and customer's. I felt very comfortable working with him. Can't go wrong with his help. More
by Cheshiremp
Employees Worked With
zzDavid zzMcDoniel
July 14, 2021
Bobby Miller is the best service manager. He is the reason I have bought 7 Cadillacs! I have 2 son in laws in car business and Bobby Miller is the main reason I buy Cadillac! reason I have bought 7 Cadillacs! I have 2 son in laws in car business and Bobby Miller is the main reason I buy Cadillac! More
by lindeerambeau
July 14, 2021
Gary is a wonderful salesman. I have bought 2 Cadillac’s from him. He is always very helpful and makes a difficult experience (buying a car) so easy and quite enjoyable! I will buy anther one from him in from him. He is always very helpful and makes a difficult experience (buying a car) so easy and quite enjoyable! I will buy anther one from him in 3 years! More
by lindeerambeau
July 06, 2021
Phillip is very professional and amazing to work with. Makes the process seamless! A+ professional! I recommend all my friends and family to Phillip amazing! Makes the process seamless! A+ professional! I recommend all my friends and family to Phillip amazing! More
by youto23
Employees Worked With
July 01, 2021
Went in and spoke to Keith about purchasing a vehicle for my wife and he was patient and took time to explain everything that we need to know about leasing a new Escalade. We placed our order and are excite my wife and he was patient and took time to explain everything that we need to know about leasing a new Escalade. We placed our order and are excited about its arrival. More
by mlp056
Employees Worked With
June 30, 2021
Keith made the car buying process easy and stress free. He answered all my questions and was professional. I will be coming back to see him for my next vehicle. Thanks again keith!! He answered all my questions and was professional. I will be coming back to see him for my next vehicle. Thanks again keith!! More
by Staceywilsong
Employees Worked With
June 29, 2021
Keith is was really fast and easy to get along with. He was very straight forward. He did not play the games that other sales consultants play. I will do business with Keith again in the near future. was very straight forward. He did not play the games that other sales consultants play. I will do business with Keith again in the near future. More
by Travisjackson647
Employees Worked With
June 25, 2021
this is the second vehicle i have purchased from Keith. He is very efficient . i will always purchase my vehicles from Keith. Keith makes car buying easy! He is very efficient . i will always purchase my vehicles from Keith. Keith makes car buying easy! More
by badmomma
June 24, 2021
Fantastic dealership with friendly hassle free salespeople. Love shopping and buying from Ron Carter Cadillac. From car selection to finance the buying process is seamless and stress free. salespeople. Love shopping and buying from Ron Carter Cadillac. From car selection to finance the buying process is seamless and stress free. More
by tricia1070
June 11, 2021
keith mujica- very unprofessional - cars advertised for keith mujica- very unprofessional - cars advertised for lease not ..available ...even after taking to keith 45minutes before we drove out there .. keith mujica- very unprofessional - cars advertised for lease not ..available ...even after taking to keith 45minutes before we drove out there .. he said he had cars pulled out .. but when we got there .. he was unvailable due to family son's emergency ..we undertand but could have rescheduled apt . .Daisy was there to help us ..but cars as advertised not there ... 2021 cadillac XT4 for lease at $319.00/month for 39 months with $1.00 down and ttl and acquisition fee to be paid upfront. 2021 cadillac XT5 for lease at $449.00/month for 39 months with $1.00 down and ttl and acquisition fee to be paid upfront. More
by duran4
