Big Star Cadillac

Outstanding From start to the end, my wife and I feel that they went beyond in trying to satisfy our needs. I have been to a number of dealerships in the area t From start to the end, my wife and I feel that they went beyond in trying to satisfy our needs. I have been to a number of dealerships in the area throughout the years where you feel like their trying to push you into a vehicle even if your happy or not. My salesman was polite, honest, and not a pushy kind of salesman ( George Clark) 5 stars. I recommend if you looking for a vehicle ask for George Clark!!!! More

4 cars from this dealership!!!! This is my 4th Cadillac from this dealership and I would not go anywhere else! We worked with Clint Conley on our first 3 and he was great to work This is my 4th Cadillac from this dealership and I would not go anywhere else! We worked with Clint Conley on our first 3 and he was great to work with! On our last visit, Clint was with another customer. George Clark introduced himself and within an hour or so, we had our 4th vehicle! George was so enthusiastic and personable and definitely would recommend him to make your Cadillac dream come true! More

Mr. George Clark is FAB!!! Just got a new SRX from George Clark and he was the best!!! He understood our situation and made the experience painless and quick and we were out of Just got a new SRX from George Clark and he was the best!!! He understood our situation and made the experience painless and quick and we were out of the dealership in record time! More

Great buying experience of SRX with George Clark When we first came to this dealer to meet George for test drive. He is so nice and did not put any pressure on you to buy the car. He just professiona When we first came to this dealer to meet George for test drive. He is so nice and did not put any pressure on you to buy the car. He just professionally introduce functionality and feathers of the new car and answered all the questions you have clearly and politely. We really like his personality and you will feel very comfortable and the whole process was like to talked with a friend. Then we decided to make a deal. George tried hard to give us a good price and APR. We are so lucky to have him as our salesman. If you go to this dealer, must find George. I promise you will have a great experience with him!!!! More

ABSOLUTELY THE BEST SERVICE EVER!!! I live in Katy. I called Jimmy to see if he could work a deal with me on the phone since the dealership was so far away. It takes over an hour to ge I live in Katy. I called Jimmy to see if he could work a deal with me on the phone since the dealership was so far away. It takes over an hour to get there. He was very very accommodating and understood my concerns and answered all of my questions. After talking to him on the phone my husband and I decided to go out to the dealership. He worked us up a great deal and stuck to it when we arrived. It was smooth and hassle free. I will definitely purchase my next cadillac with Jimmy. It was well worth the trip there. More

Slippin' Jimmy-Character Matters You don't keep repeat customer's by changing numbers from one day to the next on same car. Integrity and Customer Service creates referrals. Buyers a You don't keep repeat customer's by changing numbers from one day to the next on same car. Integrity and Customer Service creates referrals. Buyers ask questions and wait for answers detail, because writing $399/ month doesn't mean anything. Don't show your cards and watch out for Slippin' Jimmy! More

My 1st but not my last. After submitting an online inquiry I quickly received a call from Dalilah about my inquiry. She was very knowledgable and invited me to the dealership After submitting an online inquiry I quickly received a call from Dalilah about my inquiry. She was very knowledgable and invited me to the dealership to talk about a new Cadillac. I had a current lease and she gathered all the details about my trade. We communicated via text after the call which made it hassle free and convenient. When I came to the dealership I was greeted warmly and introduced to Jimmy Mauricio the General Manager. Dalilah, Jimmy, and I discussed what I wanted in my new car and the price options, etc. Since everything was going so well I got a little nervous and decided to step off for a few days to think about it. I contacted Delilah and Jimmy multiple times with questions and concerns. They were very patient and knowledgable when addressing all of my questions and concerns. I returned to the dealership a few days later to finalize things with my new ATS coupe. They made it easy, they cared about my satisfaction with the deal, and they earned my business in the future. Thank you!!! More

Dream Car I have bought 3 cars previously and really dreaded it when my wife had been asking for a new car. She had always wanted a Cadillac and after dragging I have bought 3 cars previously and really dreaded it when my wife had been asking for a new car. She had always wanted a Cadillac and after dragging my feet for months I stopped in and talked to George. What a peaceful no haggle experience. I left the dealer ship with my wife's dream car and I had a great experience and am looking forward to going to Ron Carter and working with George in the future. More

It was wonderful! Amy and June could not have been more helpful. They were friendly and thoughtful through the entire process. The price was right and the car is beau Amy and June could not have been more helpful. They were friendly and thoughtful through the entire process. The price was right and the car is beautiful! More

It was great like no other car buying experience Because I was completely satisfied with our salesman if not for him we probably would not have bought the Escalade at that time we buy a vehicle every Because I was completely satisfied with our salesman if not for him we probably would not have bought the Escalade at that time we buy a vehicle every two years and this experience by far was the easiest and most comfortable. More