Big Star Cadillac

Great communication! My experience is a bit different than most, I saw a great deal on a new XTS from this dealer almost 1200 miles away from my home in the Chicago suburb My experience is a bit different than most, I saw a great deal on a new XTS from this dealer almost 1200 miles away from my home in the Chicago suburbs via AutoTrader.com. I worked everything on this deal including financing and delivery through Mark Mauricio through e-mail, FedEx and text messaging and they maintained communication including during a 10 day period when I had a scheduled trip to Asia. Mark is sales was very helpful and I got a great deal on this awesome new XTS and saved thousands versus the local dealers in my area. Mike in finance also was very helpful and while I am unlikely to use any of the local services, but they were very good on pre-sale service and have made sure I was absolutely satisfied post-delivery. I would work with them again in a heatbeat, and would especially do this if I were local to the Houston area. Very professional organization, and their e-commerce department was completely responsible for my sourcing this car from them. Without this, I may not have even bought the car at all, because I really was not doing much more than browsing used cars when I found this particular car and bought new because of the excellent deal on this magnificent car! More

This Is How Car Buying Should Be- Phenomenal experience buying a 2016 Escalade! Before you buy a Cadillac anywhere else, speak with Jimmy Mauricio. Hard to find a dealership that is re Phenomenal experience buying a 2016 Escalade! Before you buy a Cadillac anywhere else, speak with Jimmy Mauricio. Hard to find a dealership that is respectful of the buyers time. I live in Houston and the quick drive to Ron Carter was a great decision. I couldn't be more impressed with Jimmy and his product manager Patrick. Mike in finance was spectacular as well. Tremendous and thorough. The experience from start to finish is what you would expect when spending your time and money. Travis More

Very satisfied We recently purchased a Cadillac SRX. We were greeted immediately as soon as we arrived. The service was excellent. They made us feel like they care a We recently purchased a Cadillac SRX. We were greeted immediately as soon as we arrived. The service was excellent. They made us feel like they care about More

Great experience at Ron Carter Cadillac George Clark did an excellent job at understanding exactly what we wanted and didn't waste any time under- or overselling us. He had an excellent und George Clark did an excellent job at understanding exactly what we wanted and didn't waste any time under- or overselling us. He had an excellent understanding of the various models and their differences and was able to break everything down in a way that was simple for us to understand. We truly felt that George was most concerned with our leaving the dealership with a good feeling about the purchase, rather than simply being concerned with getting the sale. Out of many vehicle purchases, this purchase was the most enjoyable, and it had nothing to do with the vehicle that I purchased (which is also impressive). Thank you! More

Absolutely Wonderful! As soon as we entered the front doors at Ron carter Cadillac everyone that walked by give us a huge warm smile. The entire staff made us feel like fam As soon as we entered the front doors at Ron carter Cadillac everyone that walked by give us a huge warm smile. The entire staff made us feel like family. At that point my wife were sold on the dealership. More

Very satisfied. We recently purchased a Cadillac SRX. Zulfi greeted us as soon as we arrived at the dealership. We received excellent service from the moment we walke We recently purchased a Cadillac SRX. Zulfi greeted us as soon as we arrived at the dealership. We received excellent service from the moment we walked in until we received our new car the following day. Zulfi gave us a loaner car to use overnight as the car we purchased was not at their dealership. Zulfi even followed up with us on the following weekend to make sure that we had everything we needed and didn't have any further questions. Compared to other dealerships in the area they seemed the most willing to work with us on the specific model/color/features we wanted, and made sure we received a fair price. Overall great experience! Would recommend this dealership. More

Outstanding Sales I want to thank the entire staff especially Lydia and management for making my experience the best ever. I have purchased/leased several new vehicle I want to thank the entire staff especially Lydia and management for making my experience the best ever. I have purchased/leased several new vehicles in my time but buying from Ron Carter Cadillac and Lydia was the most pleasant and painless purchase ever. Not only would I recommend Ron Carter Cadillac to anyone but my next purchase will again be at Ron Carter Cadillac. I would also like to thank Patrick from the concierge service for making the transition to my new vehicle an awesome expiernce!!!! Thanks again to Lydia for making our Valentine's Day gift on time. I look forward to our next vehicle purchase in a few years with Lydia and Ron Carter!!!! More

Awesome Experience I leased a 2016 SRX in March. My experience was awesome. I was treated with care and concern by George Clark. His professionalism and knowledge was aw I leased a 2016 SRX in March. My experience was awesome. I was treated with care and concern by George Clark. His professionalism and knowledge was awesome. Usually car buying is such a chore but George made is very enjoyable. Thank you George. More

First class...... start to delivery I want to thank the entire staff and management team for making my experience the best ever. I have purchased several new vehicles in my time but buy I want to thank the entire staff and management team for making my experience the best ever. I have purchased several new vehicles in my time but buying from Ron Carter Cadillac Tops them all.....WTG Patrick.....The concierge program would not be the success it is without him leading it...... More

Great service . In March 2016 I purchased a 2016 Cadillac Escalade with the great service of Angela Davis.Angela &all Ron Carter Cadillac team went an extra mile by In March 2016 I purchased a 2016 Cadillac Escalade with the great service of Angela Davis.Angela &all Ron Carter Cadillac team went an extra mile by helping me to purchase a car of my dream.Angela & all team are very friendly,they are providing excellent customer service.I strongly recommend this dealer More