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Big Star Cadillac
Friendswood, TX
2,961 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,961 reviews
April 12, 2017
Excellent Customer service Just purchased my second Cadillac from Mark Mauricio at Ron Carter Cadillac! Both times I received 5 Star service! This time I conducted my entire car Just purchased my second Cadillac from Mark Mauricio at Ron Carter Cadillac! Both times I received 5 Star service! This time I conducted my entire car transaction start to finish texting on him on my cell phone. I told Mark what I wanted and he gave me that and much more, Today he had my gorgeous black XT5 delivered sight unseen to my door 200 miles away. I could not be more pleased with his choice of car for me, my payments are what I asked for and my car and his service surpassed my expectations. More
by Vanessa Smith
Employees Worked With
March 22, 2017
Don't go anwhere else! I've bought my last three Cadillac Escalades thru Mark Mauricio and Ron Carter Cadillac and for good reason. No haggle, no mess, and a call to come ge I've bought my last three Cadillac Escalades thru Mark Mauricio and Ron Carter Cadillac and for good reason. No haggle, no mess, and a call to come get the vehicle. What else can you ask for. Loyal customers pay the bills and this guy knows it. Thanks again Mark for yet another great buy on a beautiful Cadillac! More
by JOchoa84
Employees Worked With
March 18, 2017
Upgrade Time Our lease was up and it was time for an upgrade. Mark has worked every car deal we have done at Ron Carter Cadillac and he has went above and beyond t Our lease was up and it was time for an upgrade. Mark has worked every car deal we have done at Ron Carter Cadillac and he has went above and beyond to make our car buying experience enjoyable. Thanks for making this purchase superb! More
by daycarequeen2
March 12, 2017
Very professional Very pleased with our used car purchase. Our sales representative was very patient and had great knowledge of the features in the SUV we purchased. Very pleased with our used car purchase. Our sales representative was very patient and had great knowledge of the features in the SUV we purchased. Overall good experience. More
by A. Peters
Employees Worked With
zzGeorge zzClark, zzJune zzBarron
March 11, 2017
Gary is the Best! From day one Gary helped me with the purchase of my new XT5 and the service after when I banged up a wheel. Gary's caring and thoughtful professional From day one Gary helped me with the purchase of my new XT5 and the service after when I banged up a wheel. Gary's caring and thoughtful professional attitude was greatly appreciated. Truly the best! Thanks again More
by JJFisher
March 10, 2017
James Teng Very helpful and things can be possible through them.They try there best to make things happen for you.Especially mine James Teng Thank You all so muc Very helpful and things can be possible through them.They try there best to make things happen for you.Especially mine James Teng Thank You all so much. More
by Crystal Villarreal
Employees Worked With
James Teng
March 07, 2017
I very happy about the service the got at ron carter excelle My name is jose and my first visit to ron carter they are the best people with experience in this bussiness i give a thanks to everyone special to gr My name is jose and my first visit to ron carter they are the best people with experience in this bussiness i give a thanks to everyone special to gregorio who is the one who help me to get my new escalade 2016 thanks gregorio for you help and thaks to ron carter and everyone who work in ron carter More
by Sanjavier72
Employees Worked With
zzGregorio zzFalcon
March 07, 2017
Great buyer experience James Teng was a wonderful sales person. He was friendly courteous and help us tremendously get into our brand new car! Cant thank him enough! The sam James Teng was a wonderful sales person. He was friendly courteous and help us tremendously get into our brand new car! Cant thank him enough! The same goes for our finance guy! (Cant remember his name but he was awesome! More
by Barbie4221
Employees Worked With
James Teng
March 07, 2017
Excellent Customer Service I was a bit nervous unsure of what to expect when I arrived, but George Clark quickly made me feel at ease with the process. From the very beginning G I was a bit nervous unsure of what to expect when I arrived, but George Clark quickly made me feel at ease with the process. From the very beginning George and other key supportive staff were extremely accommodating making the overall experience very pleasant. I will definitely return to upgrade when my current lease expires. Thank you!! More
by Trimom237
Employees Worked With
zzGeorge zzClark, zzSteve zzMichalek
March 07, 2017
Great Experience George Clark was an absolute pleasure to work with. Very knowledgeable and personable. I will be back to see him in a few years I'm sure! George Clark was an absolute pleasure to work with. Very knowledgeable and personable. I will be back to see him in a few years I'm sure! More
by Nbasham
Employees Worked With
zzGeorge zzClark
