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Big Star Cadillac
Friendswood, TX
2,961 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,961 reviews
July 14, 2017
DYNAMIC DUO WITH NO MASKS! TO WHOM IT MAY CONCERN; "MARK AND MIKE IN THE MORNING, AFTERNOON AND AT NIGHT TIME!... THESE GUYS WENT TO BAT FOR ME WITH PATIENTS AND UNDERSTANDING TO WHOM IT MAY CONCERN; "MARK AND MIKE IN THE MORNING, AFTERNOON AND AT NIGHT TIME!... THESE GUYS WENT TO BAT FOR ME WITH PATIENTS AND UNDERSTANDING MY NEEDS SHOWING ME AND SENDING ME LINKS OF DOZENS OF NEW CADILLAC CT6 THAT I WAS INTERESTED IN WITH DIFFERENT OPTION , PACKAGES AND COLOR... THEY BROUGHT ONE TO MY HOUSE HERE IN GALVESTON FOR A TEST DRIVE. FOR I AM A CAREGIVER TO MY SISTER WHO IS BED STRICKEN AND CAN NOT LEAVE HER ALONE... THEN A WEEK LATER AFTER I WEIGHED EVERYTHING INTO CONSIDERATION PICKED OUT MY CAR AND THEY BOUGHT IT TO MY HOUSE WITH PAPERS TO SIGN!! THE PRICE I GOT WAS THE BEST FOR WHAT I RECEIVED,. AND TRUST ME WHEN I SAY THAT I DID MY RESEARCH.. WHAT MORE CAN I SAY?? GOOD GUYS, VERY PROFESSIONAL, NO PUSHING NO SHOVING. NO PRESSURE.. More
by luis a risi
July 14, 2017
Love my caddy!! Came into the dealership just looking and couldn't resist the deal they gave me. Mark Mauricio and the staff were very helpful. Keep up the great work Came into the dealership just looking and couldn't resist the deal they gave me. Mark Mauricio and the staff were very helpful. Keep up the great work. More
by Amejia68
Employees Worked With
July 13, 2017
Cadillac Experience My Husband and I visited Ron Carter Cadillac to inquire about a 2016 Cadillac ATS with very low miles. We have received great service & maintenance ov My Husband and I visited Ron Carter Cadillac to inquire about a 2016 Cadillac ATS with very low miles. We have received great service & maintenance over the last 3+ years after purchasing a new Sonata from Ron Carter Hyundai. My husband was impressed with the Professionalism of Benito Sanchez. I personally felt right at home when Benito's 1st questions were about our family. He was so personable, it was just like talking to a preferred family member! His expertise with " Checking off all the Boxes" when it comes to what we wanted in a luxury car, enabled us to see clearly what others have called the "Cadillac Experience". It's not just an experience, it's a FAMILY to rely on. I will strong recommend Benito to our family and friends! More
by LindaDS
Employees Worked With
Benito Sanchez
July 08, 2017
very pleasant experience Great service and I had a super sales woman by the name of Lisa Velasco. She and Mike Pierce are the best. I would strongly recommend this dealership Great service and I had a super sales woman by the name of Lisa Velasco. She and Mike Pierce are the best. I would strongly recommend this dealership to someone else. More
by Willie from Lake Charles, La.
July 07, 2017
Don & Jo from League City Came in to purchase an Escalade used with low miles. Amie Gulli helped me find a new Escalade for the same price as I thought a used one would cost. I Came in to purchase an Escalade used with low miles. Amie Gulli helped me find a new Escalade for the same price as I thought a used one would cost. I love the deep emerald metallic color everything went smooth Amie was very professional superior customer service. I recommend Amie 100%. Everyone I was in contact with was very professional and helpful. Stuart, Kelly from finance, Rocky from service, and finally Kaitlyn from IT Thanks for giving instructions on the CUE system I learned a lot. Amie is always there for me to answer any question take care of my service appointments. All I can say again is Amie is the best. More
by donjo7777
Employees Worked With
Kelly from finance, Rocky Prado service, Kaitlyn from IT, zzStuart zzSaragoza, zzAmie zzGulli
July 01, 2017
Great Service! Great Service and great deals I recommend to go with Lisa she's a great sales person and will help you with anything you need ! Very happy with this d Great Service and great deals I recommend to go with Lisa she's a great sales person and will help you with anything you need ! Very happy with this dealer ship More
by Eduardo Beltran-Martinez
July 01, 2017
Took a little effort, but worked out well Came in to purchase a CPO Cadillac I had viewed online. Liked the car and sat down to discuss pricing and trade. Was told they had a mix up on the p Came in to purchase a CPO Cadillac I had viewed online. Liked the car and sat down to discuss pricing and trade. Was told they had a mix up on the pricing online and it was incorrect, but Lisa and Stuart agreed to honor it with no issue. We could not come to an agreement on trade in value for my old car, so went to another local place and received significantly more. Lisa was great to deal with and I didn't hold the trade in issue against her and went ahead and purchased the vehicle. The dealership agreed to my request for a couple of repairs prior to purchase and then on their own told me they were replacing the headlights as they did not meet their own requirements for the car. They had the repairs done in two days with no hassle and the car is fantastic. Thanks to Lisa, Stuart and also June in finance who did a great job reviewing the paperwork and answering all my questions. More
by John from League City
June 24, 2017
What wonderful and marvelous guy Mark Mauricio!are Mr and Mrs Mcdonald dropped by Ron Carter car browsing. Mrs Mcdonald was showing her husband what car she were interested in Cadillac CT6. We got intr Mr and Mrs Mcdonald dropped by Ron Carter car browsing. Mrs Mcdonald was showing her husband what car she were interested in Cadillac CT6. We got introduced to Mark Mauricio great ambitious man to find the exact car my wife wanted. Everything went smooth and quick by the grace of Almighty God to be blessed with this nice luxury car. Thanks to Mark Mauricio ! More
by Mcdonald Family
Employees Worked With
June 23, 2017
The customer service was outstanding and the personnel Lisa Velasco and June was outstanding !!! The staff was very professional and I enjoyed the whole experience.thanks for the Cadillac experience!!!we d Lisa Velasco and June was outstanding !!! The staff was very professional and I enjoyed the whole experience.thanks for the Cadillac experience!!!we d go back More
by 007
June 15, 2017
Greatest service ever. Form the time we went online , the staff at Ron Carter Cadillac have been awesome. Michael Bowers, our salesman, was so patient, understanding , upfro Form the time we went online , the staff at Ron Carter Cadillac have been awesome. Michael Bowers, our salesman, was so patient, understanding , upfront and honest about our possible purchase to our actual purchase. The whole team was so helpful and kind. No one was pushy or over bearing. They worked for us and with us on every level. So far, greatest car buying experience. #Ron Carter Cadillac in clear lake for life. More
by Wynell Murphy
Employees Worked With
Michael Bowers
