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Big Star Cadillac
Friendswood, TX
2,961 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,961 reviews
April 20, 2018
Certified 2017 CTS I purchased the CTS, was basically purchased over the phone, I asked Mark to make sure car was check for all features to be working and would be ready I purchased the CTS, was basically purchased over the phone, I asked Mark to make sure car was check for all features to be working and would be ready for me to pickup, I drove 300 mi to get auto, Car was not ready, Paper work took 5 min. (cash deal). Took 3-4 hours to finally get on way home. Some of the features did not work. Could not get assistance over the phone. I made an appointment to return, 1 month later I took car in, about 1 1/2 hr later, came to me nothing wrong with car, we ran diagnoises on car no problem. Again I told them memory on seat does not work., Took the car back into service, 15 minutes later, came back, oh the seat control was on lock out (ever what that means), but it works now. I had conversations with Mark (sales rep), the sales manager and service manger, none of the guys could tell me over the phone what to do. Service rep was the only one that seemed to understand the problem after several explanations on what the situation was on the car. It has been 3 weeks, not a word from any of the employees at the place. By the way, when I picked up car, no inspection sticker, got stopped, nearly got a ticket. GREAT SERVICE WOULD YOU SAY!!! I have purchase at least a dozen Cadillac's, worst dealership I have dealt with!! More
by BRUCE MARR
April 01, 2018
Good fun buying Great deal on a nice Caddy. Tasos my sales guy was wonderful.Follow up 1st class. Minor service was handled promptly.Happy to buy there agfain. Great deal on a nice Caddy. Tasos my sales guy was wonderful.Follow up 1st class. Minor service was handled promptly.Happy to buy there agfain. More
by rc1212
Employees Worked With
Tasos
February 05, 2018
GMs Response Not The Truth To Pierce at Ron Carter Cadillac. Your response to our problem stated on our SRX is not truthful. Your service dept. repaired a specific problem we br To Pierce at Ron Carter Cadillac. Your response to our problem stated on our SRX is not truthful. Your service dept. repaired a specific problem we brought the car in for and did not fix it properly. For you to say it was not related is not truthful. Do not try to skirt the issue. You wanted more money to fix the problem you were supposed to fix in the first place. I believe most consumers completely understand this. More
by Consumer
Employees Worked With
December 29, 2017
Awesome experience My family had a great experience at Ron Carter. Especially with the salesman Greg Falcon. He was very personalable and not pushy or intimidating. He w My family had a great experience at Ron Carter. Especially with the salesman Greg Falcon. He was very personalable and not pushy or intimidating. He was able to work out a great deal to get my dad into his dream car! Thanks Greg! More
by Shelly Mulder
Employees Worked With
zzGregorio zzFalcon
November 28, 2017
The best car buying experience My wife and I took a trip to Houston seeking to buy a CT6 Cadillac at Ron Carter Cadillac we were greeted by Salesman Benito he was very knowledgeabl My wife and I took a trip to Houston seeking to buy a CT6 Cadillac at Ron Carter Cadillac we were greeted by Salesman Benito he was very knowledgeable and friendly knew everything about the car I was seeking a true professional. I did purchase the vehicle thanks to great salesman Benito. He will be my sales person for my next Cadillac More
by Mycaddy254
November 21, 2017
Mr Karamitsos Awesome Mr. Karamitsos was very knowledgeable. I felt welcomed and assured he would find and get me in a car that day. Awesome salesman, good dealership. Mr. Karamitsos was very knowledgeable. I felt welcomed and assured he would find and get me in a car that day. Awesome salesman, good dealership. More
by Helen
Employees Worked With
Christian Karamitsos, zzChristian zzKaramitsos
November 11, 2017
Cadillac 2.0 I just bought my 2nd Cadillac from this dealership. They have great sales people - Thanks Mark Mauricio! I highly recommend them to anyone looking to I just bought my 2nd Cadillac from this dealership. They have great sales people - Thanks Mark Mauricio! I highly recommend them to anyone looking to purchase a Cadillac! More
by cheryl.deitcher
Employees Worked With
November 01, 2017
awesomeness!!! I had an awesome experience today with my Rep Mark! I would recommend anyone looking to buy, come see him! He went above and beyond for us and got me I had an awesome experience today with my Rep Mark! I would recommend anyone looking to buy, come see him! He went above and beyond for us and got me into something I really wanted! and at the price that fit our budget! 5 * for him alone and 5 * for our visit! Mark was very professional and knows what he's doing!! AGAIN 5 *!! More
by glopez
Employees Worked With
October 31, 2017
Excellent I received excellent assistance from Tasos who assisted me with the purchase of a new Cadillac. He was very detailed and professional. Mike Pierce o I received excellent assistance from Tasos who assisted me with the purchase of a new Cadillac. He was very detailed and professional. Mike Pierce offered a very reasonable price. More
by newcar
October 26, 2017
My Go to Guy's I love coming to Tasos and Christian, I have been going to them for the past few years and they never let me down. They always make sure I have taken I love coming to Tasos and Christian, I have been going to them for the past few years and they never let me down. They always make sure I have taken care of and I love that. More
by asalinas
Employees Worked With
Tasos Karamitsos, zzChristian zzKaramitsos
