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Big Star Cadillac
Friendswood, TX
2,961 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,962 reviews
October 02, 2018
Excellent & Pleasant experience Our experience was excellent from all individuals at Ron Carter Cadillac. Mark Mauricio, our salesman handled everything in a timely & professional ma Our experience was excellent from all individuals at Ron Carter Cadillac. Mark Mauricio, our salesman handled everything in a timely & professional manner. I highly recommend this dealership for its excellent customer service. They are simply kind, professional, and courteous people with a great dealership. More
by Neilani
September 27, 2018
We love our Cadillac We have never owned a Cadillac before but after walking in and meeting Felipe we were sold. Felipe was very helpful and made the process very easy. Th We have never owned a Cadillac before but after walking in and meeting Felipe we were sold. Felipe was very helpful and made the process very easy. The entire process was a breeze and we thank Felipe!! More
by Garrett Knox
Employees Worked With
zzFelipe zzCanales
September 26, 2018
Wonderful experience!! Mark and June are the most wonderful people I have worked with in a long time RE:getting a new car ,not just a car but a luxury Cadillac. They explai Mark and June are the most wonderful people I have worked with in a long time RE:getting a new car ,not just a car but a luxury Cadillac. They explained everything to me from point A to point Z about Cadillacs. Yes I am so excited to enjoy my first ever Cadillac. I am very happy and honored to be a member of the Cadillac a family. More
by Lola1
September 18, 2018
Aime and Lisa were great....very helpful The finance guy was great too along with sales manager. Everyone was great. This is 4rh vehicle we have purchased from this dealership and one of the The finance guy was great too along with sales manager. Everyone was great. This is 4rh vehicle we have purchased from this dealership and one of the reasons is Bobby in service More
by Cadillac Shelia
September 18, 2018
Great customer service! Benito was very knowledgeable and worked very hard to get the vehicle I wanted and the payment! Highly recommend you let Benito put you in the caddy Benito was very knowledgeable and worked very hard to get the vehicle I wanted and the payment! Highly recommend you let Benito put you in the caddy you deserve!! More
by Mannifresh70
Employees Worked With
September 16, 2018
Excellent experience Never thought we would drive home in a beautiful CT6, but due to a patient and thorough salesman, we left 5 hours after arriving in our new car. Have Never thought we would drive home in a beautiful CT6, but due to a patient and thorough salesman, we left 5 hours after arriving in our new car. Have had it a month and love it more everyday. Have gone back several times for equipment that was ordered and training to learn how to use the all the special features and have had nothing but great service. More
by Diva car
Employees Worked With
Other Employees :
Sales manager of certified cars
September 01, 2018
Best Deal and service ever Felipe Candles sales associate at Ron Carter at the Friendswood Dealership gave me the best deal and service ever. If you ever want outstanding servic Felipe Candles sales associate at Ron Carter at the Friendswood Dealership gave me the best deal and service ever. If you ever want outstanding service and the best car deal please reach out to Felipe at the Ron Carter Cadillac Friendswood Dealership. When assisting my mother in the purchase of a new car his support and dedication to getting her the best deal was outstanding. Thank you for being the best and my family and I are looking forward to purchasing more cars from you Felipe. Thank you very much. Cassey Perkins. More
by Moms car
Employees Worked With
June 17, 2018
Awesome, professional,quick service. Purchased a beautiful 2018 Cadillac CTS. It’s performing well in the city and on the highway. Special Thanks to Loan Davis for getting the deal clo Purchased a beautiful 2018 Cadillac CTS. It’s performing well in the city and on the highway. Special Thanks to Loan Davis for getting the deal closed so professionally. The finance officer is quick and efficient. No nonsense. Thanks to all who. Were involved to help us transition out of an old Mercedes into a beautiful Cadillac. Great job and team effort. Love the cheese and fruit. Great idea More
by Shir
Employees Worked With
Loan Davis, zzJune zzBarron
May 09, 2018
Couldn't ask for anything better Ron Carter Cadillac Honestly a very exceptional professional and inviting car dealership. Experienced a rough start at the beginning however the Ron Carter Cadillac Honestly a very exceptional professional and inviting car dealership. Experienced a rough start at the beginning however the professional and collective staff corrected my situation and Rolled out the Red Carpet. They Took the time to listen to our needs and well the outcome resulted I purchased 2 vehicles within 2 weeks from them...My Sales Professional Dylan was awesome and Patient, the Sales Manager Christian was above and beyond I can't thank them enough.... Keep up Awesome Job you Guys do.... More
by JContreras
Employees Worked With
Dylan, zzJune zzBarron, zzChristian zzKaramitsos
May 08, 2018
5Star Mark was great in helping us select our xt5. This is our 2nd cadillac. What a great purchase and fine car. Thanks Mark for your excellent service. Mark was great in helping us select our xt5. This is our 2nd cadillac. What a great purchase and fine car. Thanks Mark for your excellent service. More
by Sandy
Employees Worked With
