Big Star Cadillac

We purchased a 2021 Cadillac Escalade from Ron Carter in Oct 2020. We experienced a few issues, none of which was dealer related. Mike Pierce has been extremely accommodating and helpful. Any dealership can Oct 2020. We experienced a few issues, none of which was dealer related. Mike Pierce has been extremely accommodating and helpful. Any dealership can provide you a wonderful experience during the purchase of you vehicle but it’s the after service that matters most. I appreciate their attentiveness and follow through and look forward to enjoying our beautiful new Cadillac for years to come! More

Keith was very professional and patient and helped me get a great deal on my new car my thanks to him and all the people at Ron Carter a great deal on my new car my thanks to him and all the people at Ron Carter More

Keith Mujica was very helpful in the lease of my new 2019 XT5. He was able to help me find exactly what I wanted. He listened to what I wanted and was able to make it happen. XT5. He was able to help me find exactly what I wanted. He listened to what I wanted and was able to make it happen. More

Keith Mijuca is the best salesman ever. he was very knowledgeable about the vehicle and answered all my questions. He is very professional and i will be back to buy another car from him at Ron Carter. knowledgeable about the vehicle and answered all my questions. He is very professional and i will be back to buy another car from him at Ron Carter. More

This was a good dealership. I really enjoyed the way Keith Mujica conducted his self and his business. I would most definitely get more cars from him Keith Mujica conducted his self and his business. I would most definitely get more cars from him More

Very professional and efficient. Didn’t waste my time and pretty much came back with best offer right away. Good man. Service dept was helpful also. pretty much came back with best offer right away. Good man. Service dept was helpful also. More

I have had and is still having a great experience with Ron Carter Cadillac. They are very professional, warm and timely. Keith Mujica was/is my salesman. Ron Carter Cadillac. They are very professional, warm and timely. Keith Mujica was/is my salesman. More

Great people. Benito was very easy to work with and understanding. Even after the sell they were very helpful in answering questions. We will definitely return. understanding. Even after the sell they were very helpful in answering questions. We will definitely return. More

Hello all this is to inform you all that Mr. Benito Sanchez customer services is excellent. his attentiveness, kindness, and patience are traits of character that we all should exemplify. Mr. Benito ma Sanchez customer services is excellent. his attentiveness, kindness, and patience are traits of character that we all should exemplify. Mr. Benito made me feel comfortable, lack of pressure, and family oriented. His personality is awesome. I thoroughly enjoyed shopping for my vehicle. Thank you Mr. Benito Sanchez God Bless you, your family, and Ron Carter Dealership for hiring you. More

Horrible experience and terribly disappointing, I told Walter the sales rep I couldn’t afford the new Cadillac but he insisted I take it home for 48 hours to show my husband, he promised he would detail m Walter the sales rep I couldn’t afford the new Cadillac but he insisted I take it home for 48 hours to show my husband, he promised he would detail my current vehicle and I was eligible for the $150 gift card promotion from the mailer. Instead he refused to detail and refused to give me the gift card saying it was only Contingent on a sale being made. Didn’t receive good grades EQ Trent and makes me want others to know to stay away unless you are ready to buy a new Cadillac on the spot. High pressure and not customer service oriented at all. Didn’t like this dealership or how I was treated. More