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Big Star Cadillac
Friendswood, TX
2,964 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,964 reviews
May 15, 2021
Me and my family have been dealing with this dearlership for the last 15 years. I will never go to another dealership, they treat all their customers like family. The customer service is always on point. I for the last 15 years. I will never go to another dealership, they treat all their customers like family. The customer service is always on point. I had the pleasure of meeting Mr. Mark Mauricio today. He was our sales person. He was so knowledgeable and made the trading of me getting the vehicle I’ve been wanting. I traded in a 2018 Cadilac Ats and drove off the lot with a 2021 Cadilac Xt4. Mr. Mark didn’t play any games he listened to everything I expressed and made it a wonderful experience. Everyone was great, the sales manager, June in finance all the way up to the General manager Mike Pence. A fantastic organisation! Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly. In the words of my father that just passed “they are not like family they are family”. More
by Lemonical76
May 14, 2021
Great service and not a hard sell. Already a repeat customer and will continue to be so. Keith was a good salesman and very professional. He filled in for my regular guy and did a great job. customer and will continue to be so. Keith was a good salesman and very professional. He filled in for my regular guy and did a great job. More
by tnmayer
Employees Worked With
May 14, 2021
He was very professional, not pushy at all and extremely patient with my needs and questions. He found me the perfect vehicle and provide excellent service. Highly recommend. patient with my needs and questions. He found me the perfect vehicle and provide excellent service. Highly recommend. More
by Ashley
May 12, 2021
Keith best sale associate at Ron carter, there staff really cool, he break down the prices according to my req, n i got XT 6 2021, really cool, he break down the prices according to my req, n i got XT 6 2021, More
by aqeelqz1
Employees Worked With
April 23, 2021
The service from Ron Carter Cadillac especially Keith Mujica my Super Star salesman was amazing. I have never had a automobile purchase handled with such unbelievable ease and personal attention as my pu Mujica my Super Star salesman was amazing. I have never had a automobile purchase handled with such unbelievable ease and personal attention as my purchase of a new XT6. Simply outstanding unrivaled service in every way. More
by Juliann
April 22, 2021
Kept working hard till they found what i was looking for exactly. Been trying to get a 21 escalade for 4 months now and its finally done exactly. Been trying to get a 21 escalade for 4 months now and its finally done More
by Aosaif82
Employees Worked With
April 21, 2021
I like spending money on my wife for our anniversary but don’t like wasting time haggling. I told Keith what I wanted and he delivered. He had us on our way in no time. Couldn’t be happier. Will definitely don’t like wasting time haggling. I told Keith what I wanted and he delivered. He had us on our way in no time. Couldn’t be happier. Will definitely be back... same goes for Kelly in finance. 2021 CT5 More
by duaneburdick
April 21, 2021
Easy doesn’t say enough. The transparency from the beginning was a relief. Keith was easy to work with and straight forward. He has gained a lifetime customer. June was prepared and financing was seam beginning was a relief. Keith was easy to work with and straight forward. He has gained a lifetime customer. June was prepared and financing was seamless. Angela was very helpful and informative with the delivery. More
by Vargasbuzz
Employees Worked With
Other Employees :
zzJune zzBarron
April 20, 2021
Philip Connor single handedly changed my opinion of Ron Carter. I had a terrible experience there years ago and swore I would never return. However, I am so glad I did. It was truly the best and easiest ca Carter. I had a terrible experience there years ago and swore I would never return. However, I am so glad I did. It was truly the best and easiest car purchase we've ever made. He's absolutely outstanding and has gone above and beyond to make sure we are satisfied ever step of the way. If you're even considering purchasing a Cadillac - go see Phillip. You won't be sorry! More
by amandajminor
Employees Worked With
Philip Connor
April 16, 2021
Mark was extremely knowledgeable and helpful during my new car purchase. He went above and beyond before and after my purchase. Never pushy - which made the experience so relaxed and easy. I literally had new car purchase. He went above and beyond before and after my purchase. Never pushy - which made the experience so relaxed and easy. I literally had no worries or concerns. Every question was promptly answered, he made sure the entire experience was flawless. Will definitely be visiting Mark again! The entire staff at Ron Carter were helpful, courteous and inviting. Great dealership! More
by KristaTEXAS
Employees Worked With
