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Big Star Cadillac

Friendswood, TX

4.7
2,965 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,965 reviews

July 01, 2021

Went in and spoke to Keith about purchasing a vehicle for my wife and he was patient and took time to explain everything that we need to know about leasing a new Escalade. We placed our order and are excite More

by mlp056
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

Keith made the car buying process easy and stress free. He answered all my questions and was professional. I will be coming back to see him for my next vehicle. Thanks again keith!! More

by Staceywilsong
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2021

Keith is was really fast and easy to get along with. He was very straight forward. He did not play the games that other sales consultants play. I will do business with Keith again in the near future. More

by Travisjackson647
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2021

this is the second vehicle i have purchased from Keith. He is very efficient . i will always purchase my vehicles from Keith. Keith makes car buying easy! More

by badmomma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Sonnier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2021

Fantastic dealership with friendly hassle free salespeople. Love shopping and buying from Ron Carter Cadillac. From car selection to finance the buying process is seamless and stress free. More

by tricia1070
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

keith mujica- very unprofessional - cars advertised for keith mujica- very unprofessional - cars advertised for lease not ..available ...even after taking to keith 45minutes before we drove out there .. More

by duran4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Mujica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daisy Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Big Star Cadillac responded

Duran4, My name is Mike Pierce, General Manager of Ron Carter Cadillac. We absolutely do honor our online prices. It seems a member of my staff did a poor job of explaining our pricing policy, and I apologize. We rarely have comments such as yours but when we do I make it a point to do all I can to personally take care of the customer. If you have not taken delivery of a vehicle, please let me know and I'll be happy to work with you directly and honor the price online. Please reach out to me at 281.283.7022. I would like to offer a small token of appreciation to you for returning to Ron Carter Cadillac. Thank you and have a great day.

May 31, 2021

Not professional - doesn’t honor internet pricing. Mark ups. Never followed up on experience- lacking basic sakes techniques 101. Who pays more than advertised price? More

by Klyde
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Yannibelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Big Star Cadillac responded

Klyde. Thank you for your visit and review. We, as 5-time Cadillac Dealer of the year we are proud of our pricing integrity. It seems as though we failed to properly communicate our pricing policy and for that we certainly apologize as we value your time and your trust. That being said, our General Manager, Mike Pierce would be happy to discuss your experience in detail. We sincerely hope that your feedback may serve to create a learning experience for our team. Mr. Pierce can be reached at 281.283.7022.

May 28, 2021

My husband and I came in to look for myself a new vehicle and Keith was awesome from start to finish. Our experience at Ron Carter Cadillac was GREAT! More

by M McCoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJune zzBarron
May 25, 2021

An excellent experience once again. After three previous experiences with this dealership I have the confidence to know that I don't need to look elsewhere or consider another dealership. I am a loyal custo More

by charlespatrick1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzAmie zzGulli, zzJune zzBarron
May 21, 2021

I was introduced to Ron Carter Cadillac some years back by my son-in-law who was a salesman there. My daughter bought her first vehicle from him. Although he moved on, the Ron Carter Cadillac experience More

by Mary Zora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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