Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,269 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,269 reviews
February 15, 2014
The service I received was superb. George was the best salesman I've encountered in the (now) 5 new vehicle purchases I've made thus far. The process was seamless and went smoothly. They weren't pushy and salesman I've encountered in the (now) 5 new vehicle purchases I've made thus far. The process was seamless and went smoothly. They weren't pushy and they stood by their word in being able to get me back into a GM vehicle, namely a Cadillac. Way to go Ron Carter. I just may do this again in 6 years. Hopefully George will still be there :-) More
by Ladyt618
Employees Worked With
zzJimmy zzMauricio, zzGeorge zzClark
February 11, 2014
George Clark & Jimmy Mauricio, Were truly amazing George Clark & Jimmy Mauricio, Were truly amazing in regards to un paralled customer service as well deep product knowledge. I have reccomended the George Clark & Jimmy Mauricio, Were truly amazing in regards to un paralled customer service as well deep product knowledge. I have reccomended the friends wood dealership to friends family and co-workers. 10 out of 10 in every catagory More
by Benmarkin
Employees Worked With
zzJimmy zzMauricio, zzGeorge zzClark
February 03, 2014
Mark and Jimmy Mauricio were great, as was Stuart Saragoza. I definitely recommend them and will be a return customer! They went above and beyond. Saragoza. I definitely recommend them and will be a return customer! They went above and beyond. More
by kelifran
February 02, 2014
George Clark and June Barron (In Finance) could not have been more helpful, friendly or professional. Great administrative staff at this dealership. George Clark is a knowlegable, thorough yet non "high pre been more helpful, friendly or professional. Great administrative staff at this dealership. George Clark is a knowlegable, thorough yet non "high pressure" sales representative. More
by johnnyhelp
Employees Worked With
zzGeorge zzClark
February 02, 2014
George Clark is with out a doubt the most knowlegable and professional Sales person I have encountered in thrity years of purchasing new cars. George's selling style is informative and yet nonaggressive or p professional Sales person I have encountered in thrity years of purchasing new cars. George's selling style is informative and yet nonaggressive or pushie like most sales people. If your planning to buy a new or used Cadillac and haven't spoke with another sales person, my advise would be to ask for George Clark when you get to the dealership.. Absolutly a great buying experience. More
by dclark3130
Employees Worked With
zzGeorge zzClark
January 31, 2014
Diana and jimmy were great! Didn't get the deal I originally wanted but satisfied with their willingness to work with our situation with the trade-in. originally wanted but satisfied with their willingness to work with our situation with the trade-in. More
by freyes2012
Employees Worked With
zzJimmy zzMauricio, zzDiana zzOrendorff
January 31, 2014
George Clark was very friendly and knew his product very well. George spent 4hrs with my wife and I answering our questions, and explaining the options and packages. We never felt rushed or pressured. The o well. George spent 4hrs with my wife and I answering our questions, and explaining the options and packages. We never felt rushed or pressured. The overall experience was great. We felt we got a great price and a great SUV. We were able to drive our vehicle home the day we bought it. The Finance manager June Barron was very pleasant to deal with. More
by adalaile
Employees Worked With
June Barron, zzGeorge zzClark
January 26, 2014
Excellent customer service. Mike Bell and Jimmy Mauricio were instrumental in helping me get in to a new vehicle with integrity. My husband and I agree, Ron Carter Cadillac is our forever dealer. You all ar were instrumental in helping me get in to a new vehicle with integrity. My husband and I agree, Ron Carter Cadillac is our forever dealer. You all are outstanding, from the greeters at the door, to the financial specialist in the back. What a great team! More
by myblueyes2003
Employees Worked With
zzJimmy zzMauricio, zzMike zzBell
January 21, 2014
George was honest , considerate and not your typical pushy salesman. He knew the product and the competitors products. He made sure I understood the benefits from Cadillac. I drove the product for a pushy salesman. He knew the product and the competitors products. He made sure I understood the benefits from Cadillac. I drove the product for a day and George tried extremely hard to find the exact car I wanted. More
by rihnharvey
Employees Worked With
zzGeorge zzClark
January 19, 2014
Yesterday was our second visit to Ron Carter Cadillac. We looked at an SRX last year with George Clark. We were very impressed with the dealership and employees. We didn't buy a car at that time because we w looked at an SRX last year with George Clark. We were very impressed with the dealership and employees. We didn't buy a car at that time because we were trying to save money. We went back to George and we really liked him. We bought the car yesterday. We are so excited. We are also exited about the warranty and service that comes with the vehicle. More
by elburch
Employees Worked With
zzGeorge zzClark
