Big Star Cadillac
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Excellent Customer Service Mrs. Jackson was very knowledgable and professional. I felt extremely confident that this was a smart purchase. The timeliness of the pap,er work pr Mrs. Jackson was very knowledgable and professional. I felt extremely confident that this was a smart purchase. The timeliness of the pap,er work process was remarkable fast yet detailed. I appreciated the explanation of all steps at a consumer level. This is the second cadillac I have purchased from this dealer, and I will bring my family here in the future. Special thank you to Amie Gulli-Jackson More
Great Cadillac Experience Had a great experience at Ron Carter. Personnel from the front desk to the back office are knowledgeable and friendly. George did a great job in expla Had a great experience at Ron Carter. Personnel from the front desk to the back office are knowledgeable and friendly. George did a great job in explaining all the features of a very technical car. Pricing was extremely competitive and inventory was great. Love the new CTS VSport. Great comfort, features, and styling. Thanks Ron Carter Cadillac and George! More
My experience with Ron Carter and my salesperson George Clark and even the service folks is always outstanding. They are knowledgeable and extremely helpful in meeting the needs/requests that I have. They Clark and even the service folks is always outstanding. They are knowledgeable and extremely helpful in meeting the needs/requests that I have. They go the extra mile. More
My First Cadillac Mark Mauricio, my Ron Carter Salesman made my first Cadillac purchase an amazing experience. Upon arriving at the Ron Carter Cadillac dealership the e Mark Mauricio, my Ron Carter Salesman made my first Cadillac purchase an amazing experience. Upon arriving at the Ron Carter Cadillac dealership the entire staff was friendly, welcoming and knowledgeable. I would definitely recommend Mark Mauricio and Ron Carter Cadillac for all your Cadillac purchases. More
Mr. Mark Mauricio was very helpful in the entire experience- both before AND after the leasing. He has been most cooperative and helpful as we decided on whether to purchase or lease the Cadillac SR experience- both before AND after the leasing. He has been most cooperative and helpful as we decided on whether to purchase or lease the Cadillac SRX. Eventually we decided to lease and Mark provided all the details. After the lease was completed, Mark personally delivered the car to our residence. In the days that followed, he assisted me several times to answer questions about operation of the various optional equipment and controls. We had never owned an automobile with all the "bells and whistles" that this car has- and his help was needed and cheerfully offered. I would certainly recommend Mark to any person interested in purchasing or leasing a Cadillac from Ron Carter. More
Cadillac Experience From the very start online we immediately got a phone call from Mr. Rideaux inquiring what we were looking for and how he was on it to make it happen From the very start online we immediately got a phone call from Mr. Rideaux inquiring what we were looking for and how he was on it to make it happen . We heard from him everyday and when we finally got the call that the car was ready and everything was in order to come on down . We drove 2 and half hours to pick up our dream car. Awesome experience from the sales rep waiting outside as we turned off our engine and her turning us over to Mr. Rideaux was simply a class act in itself when everyone is so competitive. Ron Carter Cadillac is by far in a class of car dealers all by itself. From the general managers to the domestic engineers cleaning the windows and floors simply Class Act !!!!!!! We've told all our friends in Lufkin Texas and Nacogdoches Texas to head on down for the Cadillac Experience! More
AWESOME EXPERIENCE FROM BEGINNING TO END! Just purchased the 2014 SRX from George Clark and he was SUCH a pleasure to work with. The process was quick and seamless and he was very interested i Just purchased the 2014 SRX from George Clark and he was SUCH a pleasure to work with. The process was quick and seamless and he was very interested in getting us the best deal. I highly recommend going to him for your next Cadillac! More
Mark and Jimmy are awesome I got the Cadillac I wanted at the best price that I could find. Both guys are real knowledgeable at what they do. Will be telling my friends about my experience .They wanted to at the best price that I could find. Both guys are real knowledgeable at what they do. Will be telling my friends about my experience .They wanted to deliver my car to my home but could not wait . Will be back in 4 to 5 years to get my next car. More
Great experience!! We stopped in on the way to Baybrook to check out the XTS Been kicking the idea around for awhile and shopping online. Met Mike Bell right in front , within minutes we were looking at t to check out the XTS Been kicking the idea around for awhile and shopping online. Met Mike Bell right in front , within minutes we were looking at the XTS. Told him what we wanted and he was able to find it at another dealer. We were in and out and signed in no time Smoothest deal ever! Everyone at the dealership went out of their way to make our experience great And it showed in the little things everywhere Can't say enough good things about these people More
I was very pleased with the customer service from all associates at Ron Carter Cadillac. I was greeted promptly and the sales associate made sure I was well attended to and comfortable throughout my visi associates at Ron Carter Cadillac. I was greeted promptly and the sales associate made sure I was well attended to and comfortable throughout my visit at the dealership. By far the fastest and easiest auto transaction I have ever experienced. More