Big Star Cadillac

Excellent Customer Service I would like to take this moment and say thank you to Ron Carter Cadillace for providing excellent Customer Service. Also I would like to make a comm I would like to take this moment and say thank you to Ron Carter Cadillace for providing excellent Customer Service. Also I would like to make a comment in reference to Barbara Dovey. She worked very close with me throughout the entire process and believe me I can be a work out. She provided me with something that is rare these days. I feel like I have known her all my life. Everything was communicated through texting and emails with absolutely no miscommunication! I’m so impressed with this that I wanted to say it out loud! Thanks Ron Carter Cadillac and thank you Barbara Dovey. If the employees have the care and concern at Ron Carter Cadillac that Barbara Dovey has they are truly blessed and the best in town. More

2014 escalade In looking for a 2014 new escalade, I visited Houston area dealership on line and then visited 3 in person including Ron Carter. Ron Carter had the be In looking for a 2014 new escalade, I visited Houston area dealership on line and then visited 3 in person including Ron Carter. Ron Carter had the best price and my experience with George Clark, Sales Professional, was excellent. George new his product and I felt I got a fair deal on the car. I drove the car home the same day. I would recommend George and Ron Carter to others looking to buy a Cadillac. More

Awesome Buying Experience This was the easiest car purchase we have ever experienced! Friendly, workable, non-pressure, know their products, and want you to be apart of their This was the easiest car purchase we have ever experienced! Friendly, workable, non-pressure, know their products, and want you to be apart of their Cadillac family! Barbara Dovey was awesome! Jimmy Mauricio GSM (Awesome), Stuart Saragoza SM (Awesome), Night receptionist (awesome), finance, and signing papers with June (awesome). Everyone needs to try this dealership! TOP NOTCH! You all have won our hearts! Our special THANKS go to BARBARA DOVEY for being THE BEST SALES PERSON EVER! Sue Langston More

Treated like a luxury customer without the snobbishness I was referred to Ron Carter Cadillac by a friend. I spoke with Denise and she introduced me to Clint Conley in sales. From the first encounter with I was referred to Ron Carter Cadillac by a friend. I spoke with Denise and she introduced me to Clint Conley in sales. From the first encounter with both of these fine people, to the minute I drove my new Cadillac off the lot, my experience was the finest I have ever had. I had financing in place when I started the process but the financing through dealership was much better. Mr. Conley was in no hurry to "get to the next buyer", he appreciated me and my business. The other Cadillac dealers in Houston that I have dealt with should really learn what the customer needs, wants, and appreciates. Mr. Conley even delivered my car to my home for me to look at, dressed in a coat and tie. Very impressive!!!!! He took the time to show me all the functions of the Cadillac Cue, and even helped me enter important phone numbers in my cell phone such as roadside assistance, etc., so that my extraordinary experience continues! He even had knowledge of the area of town in which I live. I will be a loyal customer for Mr. Conley and Ron Carter Cadillac. THEY ARE THE BEST!!!!!!!! More

Gratitude I would like to give a special thanks and extend my gratitude to George Clark. He was my salesman on the day I visited the dealership. He aided me in I would like to give a special thanks and extend my gratitude to George Clark. He was my salesman on the day I visited the dealership. He aided me in my selection of purchasing my dream car. George was warm,nice, and friendly! He was very knowledgable of his work. He made me feel as if I could trust him in obtaining a great deal. Before purchasing the car from George I has visited on several occasions Stewart dealership and I was unpleased with the way I was handled as a buyer. I did not experience this problem when working with George. Therefore, I strongly recommend his services to any new buyer looking to make a purchase. In addition, I would like to extend a special thanks to Ms.June Barron in financing, whom also displayed a high knowledge of comprehension of her work! Great job Ron Carter! I was truly pleased with my experience at your dealership! Felicia Hill More

Thanks for taking care of my Referral Michael, thanks so much for taking care of my good friend on the purchase of her used 2012 Hyundai. She was very pleased with your efforts in finding Michael, thanks so much for taking care of my good friend on the purchase of her used 2012 Hyundai. She was very pleased with your efforts in finding her a great card at a great price on such SHORT notice after having had her car totaled! You turned a stressful situation into a positive one. Hope to send you even more referrals! More

Review I visited the dealership for repair and was informed my warranty was about to expire. While waiting for the finance manager I was approached by Mr. C I visited the dealership for repair and was informed my warranty was about to expire. While waiting for the finance manager I was approached by Mr. Clark who brought me water. I then spoke to him about the new vehicles he was ver informative I then came back and again he was very informative and awesome. Now I have a new vehicle . More

Excellent car buying experience After resolving some misunderstandings on my part, I heartily recommend this dealership. Both Jimmy Mauricio and Dolores Fernandez were pleasant to d After resolving some misunderstandings on my part, I heartily recommend this dealership. Both Jimmy Mauricio and Dolores Fernandez were pleasant to deal with and made the car buying experience a pleasant one. More

Awesomeness We went into this dealership expecting the usual; salesmen being pushy or in a hurry. George was very thorough in going over the vehicles performance We went into this dealership expecting the usual; salesmen being pushy or in a hurry. George was very thorough in going over the vehicles performance and operation. On the first of two visits George made us feel like we were welcome to come and go with no pressure. His personalable approach is what made us return the second time to purchase the vehicle. More

George is the definition of customer service George Clark is a true professional who knows how to give the customer what they want. I have purchased many vehicles and George was hands down the b George Clark is a true professional who knows how to give the customer what they want. I have purchased many vehicles and George was hands down the best due to his honesty and patience. George goes above and beyond not only for Cadillac but also his customers. George is a breath of fresh air and Mauricio was not far behind. We will and have strongly recommended George and the friends wood Cadillac dealership to all our loved ones and friends Thank you for the greatest service I have ever experienced purchasing a vehicle More