Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,271 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,271 reviews
May 28, 2014
Dealer Rater Review June and I recently purchased a Cadillac XTS, with the help of Sales Consultant Diana Orendorff our buying experience went very smooth We got the col June and I recently purchased a Cadillac XTS, with the help of Sales Consultant Diana Orendorff our buying experience went very smooth We got the color and features we wanted. Diana made it quick and easy buy a new vehicle. June and Billy Cotham More
by bcotham
Employees Worked With
zzDiana zzOrendorff
May 28, 2014
Great salesman Was very helpful. Answered all my questions that I asked of him. Very professional, and very patient will me, will do business again with this gentlem Was very helpful. Answered all my questions that I asked of him. Very professional, and very patient will me, will do business again with this gentleman. More
by 02bmw745i
Employees Worked With
May 28, 2014
Above and Beyond We were interested in a SRX and found the vehicle we wanted at Ron Carter of clear Lake via the internet. When we arrived at the dealership, we receiv We were interested in a SRX and found the vehicle we wanted at Ron Carter of clear Lake via the internet. When we arrived at the dealership, we received immediate attention from Mark Mauricio. Mark answered all our questions and explained every detail of the SRX. When we decided that the SRX was the vehicle for us, Mark introduced us to Jimmy Mauricio the General Sales Manager. Both Mark and Jimmy went above and beyond to help close the deal on the SRX we wanted. Enough can't be said about the quality of service we received at Ron Carter of Clear Lake. We will definitely continue to do business with Mark, Jimmy and Ron Carter of Clear Lake. James and Eva More
by jadepuck
May 26, 2014
I am so glad I called Ron Carter Cadillac! It was a wonderful experience to get my SRX from Ron Carter Cadillac. I was able to get exactly what I was looking for and more, and at the best price It was a wonderful experience to get my SRX from Ron Carter Cadillac. I was able to get exactly what I was looking for and more, and at the best price. Their customer service was extraordinary. The whole transaction was handled via email and over the phone, and the car was delivered to my home. I was very impressed. Congratulations on such an amazing team! More
by Tambotambo
May 26, 2014
Purchase of new Performance Collection Cadillac CTS Love the new Cadillac it is the most elegant and best driving car that I have ever driven and includes equipment that I didn't even know existed. Mic Love the new Cadillac it is the most elegant and best driving car that I have ever driven and includes equipment that I didn't even know existed. Michael Rideaux was very helpful in assisting us to find the perfect vehicle and I now consider him a friend. June Barron was very helpful with all of the paperwork and assisted with all of our needs. Ron Carter Cadillac is a professional business and makes your car buying experience enjoyable. More
by terrell562003
Employees Worked With
Michael Rideaux June Barron
May 25, 2014
Ron Carter Cadillac Purchased a store demo from a very knowledgeable George Clark. George helped end my search for my new vehicle as pleasantly. I'm a happy Cadillac owne Purchased a store demo from a very knowledgeable George Clark. George helped end my search for my new vehicle as pleasantly. I'm a happy Cadillac owner. More
by jberry7803
Employees Worked With
June, zzGeorge zzClark
May 24, 2014
Thank you Amie... Excellent Service. Friendly, attentive, timely, conscientious. And, she took care of more than just our car needs. We were new in town and Amie... Excellent Service. Friendly, attentive, timely, conscientious. And, she took care of more than just our car needs. We were new in town and she helped us connect with our community as well as our new Cadillac... More
by jflape
Employees Worked With
May 24, 2014
Great Experience The employees were very friendly and profesonal. The Delaership was neat and clean. They went out of there way to make sure I was comfortable and fel The employees were very friendly and profesonal. The Delaership was neat and clean. They went out of there way to make sure I was comfortable and felt speical. The sales lady I worked with answered all my question and was very interested in getting me the best deal possible. She was very profesonal and helpful in many ways. Thank you Gary L. Lamb More
by lambg
Employees Worked With
May 20, 2014
buying new crossover my experience was ok . the only thing that I would complain about is the time . the sales person was very nice and worked very hard to get our busine my experience was ok . the only thing that I would complain about is the time . the sales person was very nice and worked very hard to get our business. in the end he did. they did try to take very good care of us while we were their. I would recommend this dealership and I have already . More
by ronnharmon
Employees Worked With
May 20, 2014
customer This is the second vehicle I purchased from this facility and both times have been great. I would have to say this last time was my best experence. T This is the second vehicle I purchased from this facility and both times have been great. I would have to say this last time was my best experence. The sales reps were AWESOME! They were knowledgeable and really care about the customer. Thanks for everything Marvin, Jimmy and Ron Carter Cadillac. More
by bbabin
Employees Worked With
zzJimmy zzMauricio, Marvin Webster
