Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,266 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,266 reviews
September 08, 2014
2015 Cadillac Escalade The salesman was great and to the point. I picked my vehicle, signed papers and was out the door. No hassle which is what I loved about the experien The salesman was great and to the point. I picked my vehicle, signed papers and was out the door. No hassle which is what I loved about the experience. More
by oliray
Employees Worked With
zzMike zzRideaux
September 08, 2014
Second Time Around This is my second car with Ron Carter AND Alex Duron. I was sooo happy with my first car that I had NO hesitation about going back to see Alex. The b This is my second car with Ron Carter AND Alex Duron. I was sooo happy with my first car that I had NO hesitation about going back to see Alex. The best part about both buys is NO pushing or pressure from anyone at the dealership. I would recommend anyone wanting a great car to see Alex and just be ready to ride out with something new. More
by sandy65
Employees Worked With
zzAlex zzDuron
September 05, 2014
Comparison to other dealerships Reception upon arrival was excellent,the receptionist immediately called our sales representative & offered us beverages,etc. Upon meeting our sales p Reception upon arrival was excellent,the receptionist immediately called our sales representative & offered us beverages,etc. Upon meeting our sales person,Amie asked us what our needs were & what our budget was,also what we expected for our trade-in,we then proceeded to see what options we had,upon further discussion,she consulted with Jimmy ,who located a vehicle we liked within our price range,also met our trade-in allowance,Keep up the excellent service,Kudos to the owner of the dealership for having such a great staff! More
by oldlandscaper
Employees Worked With
Amie Jackson, zzJimmy zzMauricio
September 05, 2014
Review Mike was extremely nice and helpful making the whole experience pleasant! Everyone was very kind and courteous! I will recommend this dealership to o Mike was extremely nice and helpful making the whole experience pleasant! Everyone was very kind and courteous! I will recommend this dealership to others interested in purchasing a new or used vehicle! More
by Debjimcook
Employees Worked With
zzMike zzRideaux
September 03, 2014
Caddy Review Fantastic. Treated royally. I was greeted professionally. There was 1 discrepancy, but was happy to fix and the sale went well. I mad my husband left Fantastic. Treated royally. I was greeted professionally. There was 1 discrepancy, but was happy to fix and the sale went well. I mad my husband left the dealership happy. More
by lenanell
September 03, 2014
Ron Carter Cadillac Review Overall had a great experience .They did every thing they could to get us in the vehicle we wanted not just what they had .Great staff and great custo Overall had a great experience .They did every thing they could to get us in the vehicle we wanted not just what they had .Great staff and great customer service ! More
by Martca4
Employees Worked With
zzMike zzBell, zzDerek zzKleinschmidt, zzStuart zzSaragoza
September 01, 2014
Fantastic sales experience! Dalilah, Jimmy and Patrck were great through the entire sales experience. They made me feel appreciated and never pressured. I went there with one tho Dalilah, Jimmy and Patrck were great through the entire sales experience. They made me feel appreciated and never pressured. I went there with one thought in mind and ended up driving my SRX off the showroom floor. The finance process was smooth and my car was cleaned and detailed prior to my leaving the dealership. Patrick took the time to orient me to my vehicle and went with me to return my rental I also met two other sales agents Marvin and George that were friendly and very helpful. Thanks to them all. More
by Judy Howard
Employees Worked With
Dalilah Pereznegron, Patrick Jacobs, zzJimmy zzMauricio, Marvin Webster
September 01, 2014
Wonderful customer service! I had the best customer service experience! Highly recommend anyone to go to the Ron Carter Cadillac store. They weren't pushy at all while I was shop I had the best customer service experience! Highly recommend anyone to go to the Ron Carter Cadillac store. They weren't pushy at all while I was shopping. Very nice employees! More
by Lindinicole
Employees Worked With
Derek kleinschmidt, zzDerek zzKleinschmidt
September 01, 2014
SANTA FE 2.0T I enjoyed my time at the dealership. I went with my wife and two kids. They have a friendly environment for the entire family. Plus, we found our n I enjoyed my time at the dealership. I went with my wife and two kids. They have a friendly environment for the entire family. Plus, we found our new car. More
by aegm1989
Employees Worked With
Tommy Alvarado
September 01, 2014
A very good time. Gary was very helpful in my getting a new CTS. He was also very helpful in showing me how thing on the inside worked. It was a good time. Gary was very helpful in my getting a new CTS. He was also very helpful in showing me how thing on the inside worked. It was a good time. More
by jisteele1969
Employees Worked With
