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Big Star Cadillac
Friendswood, TX
2,974 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,974 reviews
January 31, 2025
Big Star is customer focused in their approach. The staff is both professional and proactive whenever providing assistance. Very much appreciated. The staff is both professional and proactive whenever providing assistance. Very much appreciated. More
by DONALD.R.MORSON
Verified CustomerEmployees Worked With
January 31, 2025
Service was quick in and out. ..and met my expectations . Looking forward to them doing future services ..and met my expectations . Looking forward to them doing future services More
by davidh703
Employees Worked With
January 31, 2025
Service was great and the car looked nice . It was clean inside and the whole experience is always so smooth It was clean inside and the whole experience is always so smooth More
by darlenehemmi
Employees Worked With
January 31, 2025
My 4th car from the dealership because of my salesperson, Lisa Velasco and service advisor, Bobby Miller. Lisa Velasco and service advisor, Bobby Miller. More
by kay.delgado
January 31, 2025
Courteous, professional informative and attentive. I am sorry but I am not that long winded I am sorry but I am not that long winded More
by RJLOVE2731
Employees Worked With
January 31, 2025
I did not have much interaction with him. Did you take away text notifications? I didn't receive them. Did you take away text notifications? I didn't receive them. More
by MLYNNLONERGAN
January 31, 2025
The salesman was a good guy the service department is a joke as long as you keep the lease they have a list the for services but when you by your lease and charge you 3999 for they don’t want to do the re joke as long as you keep the lease they have a list the for services but when you by your lease and charge you 3999 for they don’t want to do the recommendations according to the mileage they wanted you to pay for. More
by arndadesignz
Employees Worked With
January 31, 2025
Bought my second Cadillac from Jason. We made a deal & I was to get money back. I had a clear title & I downsized thus the refund: Misunderstanding with the finance department them thinki We made a deal & I was to get money back. I had a clear title & I downsized thus the refund: Misunderstanding with the finance department them thinking I wanted extras that would negate my agreed upon refund. The whole point in trading down was to get a smaller car and money back. Went back today & finance mgr. corrected the misunderstanding. Hopefully I will get my refund first part of the week considering I was promised it today by Jason. Everything is satisfactory now. If & when I trade in my 2025 I will most definitely deal with Jason again. More
by TW0DOXYS
Employees Worked With
January 31, 2025
The purchase process was hassle free! Great salesman and delivery specialist. Would highly recommend Big Star Cadillac. Great salesman and delivery specialist. Would highly recommend Big Star Cadillac. More
by KAREN.OCHOA
January 31, 2025
Great dealership. This is my go to place for great salespeople. Prices and selection with everything you’ll need under one roof. Highly recommend this dealership. This is my go to place for great salespeople. Prices and selection with everything you’ll need under one roof. Highly recommend this dealership. Our salesman Phillip Conner was great answering all of our questions making the entire process super easy. More
by Scott & Victoria
