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Big Star Cadillac
Friendswood, TX
2,881 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,881 reviews
January 14, 2025
I dropped my vehicle off and it was serviced in a very timely manner. The carwash could have been better but it is okay timely manner. The carwash could have been better but it is okay More
by AMSUSJOHNSON
Verified CustomerEmployees Worked With
January 14, 2025
Great service, attends your needs, always an smiling face, very clean environment, always asking how they can help face, very clean environment, always asking how they can help More
by MARTINEZROBERTO29
Employees Worked With
January 14, 2025
Take. 3.1/2 hours todo oil change and rotation usually it’s 2 hours or les 3.1/2 hours todo oil change and rotation usually it’s 2 hours or les More
by morenolazaro99.lm
Employees Worked With
January 12, 2025
Service at Big Star Cadillac is excellent. Bobby is kind and efficient, which makes the process from start to finish a pleasant experience. Thank you Bobby! Bobby is kind and efficient, which makes the process from start to finish a pleasant experience. Thank you Bobby! More
by LIZARIVERA1
Employees Worked With
January 12, 2025
Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while maintaining the utmost professionalism. David Bukrinsky impressed us with his extensive knowledge and genuine willingness to help. Sales greeter Rachel Ruiz went above and beyond, making us feel comfortable, welcomed, and well taken care of. Kelly Wilson, the sales manager, was honest, straightforward, and answered all our questions with integrity, which we truly appreciated. And last but certainly not least, Kevin Sonnier, the “Boss,” made us feel genuinely valued with his warm and welcoming demeanor. We are so grateful for such an exceptional team! More
by e.sam.a
Employees Worked With
January 12, 2025
The dealership has always been very efficient, reliable and accommodating as well as comfortable. Tha new renovation is amazing. and accommodating as well as comfortable. Tha new renovation is amazing. More
by A_nvasquez1@yahoo.com
Employees Worked With
January 11, 2025
The sales person, the finance person, and the young lady who delivered the vehicle to us were outstanding, and made our experience with Big Star Cadillac an absolute pleasure an extremely positive experienc who delivered the vehicle to us were outstanding, and made our experience with Big Star Cadillac an absolute pleasure an extremely positive experience! More
by williamchevy
January 11, 2025
I purchased my 2024 Cadillac lyric about six or seven months ago from Big Star Cadillac. so far I've been extremely pleased I'll give big star an overall rating of 4.8 there's always room for improvement months ago from Big Star Cadillac. so far I've been extremely pleased I'll give big star an overall rating of 4.8 there's always room for improvement my wife and I was very pleased with our salesman Victor very nice gentleman professional and knowledgeable honest and answered all our questions to the best of his ability finance department amazing sorry forgot the gentleman's name but he's outstanding too Mr Daniel and Mr Isaiah in service give him a pay raise. Thanks good job so far PS I passed by four Cadillac dealers to get to you. More
by CBEULAH
January 11, 2025
Excellent! Big Start assessed the minor problem with my Cadillac and promptly ordered the part needed. Installation was even quicker than I expected! Kudos and Big Start assessed the minor problem with my Cadillac and promptly ordered the part needed. Installation was even quicker than I expected! Kudos and keep up the great work! More
by MPYBURN
Employees Worked With
January 11, 2025
Albert was very nice and helpful. Took good care of me and helped me out when an unexpected problem was discovered on my vehicle. Took good care of me and helped me out when an unexpected problem was discovered on my vehicle. More
by F.WILLIAMS15
Employees Worked With
