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Big Star Cadillac
Friendswood, TX
2,880 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,880 reviews
January 26, 2025
The sales staff was very informative, helpful, available, and responsive. Sales management was available but not quite as receptive as I was hoping for or expected. Overall, it was a very good sales experien and responsive. Sales management was available but not quite as receptive as I was hoping for or expected. Overall, it was a very good sales experience as a whole due to the excellent effort, responsiveness and professionalism of the salesmen that managed the sale. More
by steve_gilder
Verified Customer
January 25, 2025
Loved our experience with Big Star and Mark. Everything went smooth and easy. Could not have asked for a better dealership or salesman! Everything went smooth and easy. Could not have asked for a better dealership or salesman! More
by Cassie Miller
January 24, 2025
This is the second time that I have made a purchase at this dealership and both times were easy and straight to it. They were professional and awesome to work with in every aspect! Charles went above and this dealership and both times were easy and straight to it. They were professional and awesome to work with in every aspect! Charles went above and beyond all day to get it done! More
by Allen Mull II
January 24, 2025
I’ve always had a great experience at your dealership. From beginning to end everything has always been handled very professional. Thank you for always taking good care of my cars needs. From beginning to end everything has always been handled very professional. Thank you for always taking good care of my cars needs. More
by pattymoreno13
Employees Worked With
January 24, 2025
Ainsley Roark is very knowledgeable and she fights to get coverage under the warranty. If it is not covered under the warranty she fights for contribution from GM. coverage under the warranty. If it is not covered under the warranty she fights for contribution from GM. More
by GREG.ALEXANDER
Employees Worked With
January 24, 2025
During the past few years Ainsley has made sure I have been well taken care of every time I've had to bring my car in. She is aware that my husband has serious health related issues and I must always hav been well taken care of every time I've had to bring my car in. She is aware that my husband has serious health related issues and I must always have a vehicle available. Unfortunately, my CT4 was in the shop 8 times for an emissions code over a period of many months. Each time I had to bring the car in, Ainsley made sure that a loaner was ready for me and kept me updated on the status of my vehicle while it was in the shop. She has always been professional and courteous, even when I was a bit on the not so nice side. Hopefully, my current Cadillac will turn out to be a much better investment than the CT4 was. It was a pretty car, but a royal pain in my rear! I really like Ainsley, but I look forward to not having to see her as often as I did with the CT4. She's a hard worker and Big Star is lucky to have her! More
by WILKINS.W375
January 23, 2025
Mark Mauricio was awesome,he held my hand thur the whole car buying process. The entire team at Big Star like Joel,Kelly are awesome ,i will be definitely buying more cars from here,telling my family whole car buying process. The entire team at Big Star like Joel,Kelly are awesome ,i will be definitely buying more cars from here,telling my family and friends about Big Star… More
by staci2
Employees Worked With
January 23, 2025
Lee was very informative about the services being provided and service very fast. The transportation to and from work was very appreciated. provided and service very fast. The transportation to and from work was very appreciated. More
by jrwilson0
Employees Worked With
January 22, 2025
José was super helpful & they serviced my car in a timely manner! They also provided transportation to and from my home so I wouldn’t have to wait at the dealership while they took care of my vehicle. manner! They also provided transportation to and from my home so I wouldn’t have to wait at the dealership while they took care of my vehicle. More
by Msruiz95
Employees Worked With
January 22, 2025
They always provide good service. Representatives are friendly and attentive. They explain procedures thoroughly. Customer waiting room is comfortable. Representatives are friendly and attentive. They explain procedures thoroughly. Customer waiting room is comfortable. More
by KATDWEST
Employees Worked With
